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| Mark Rutkowsky, above, and Eric Katzer hang off a building at Rock Pointe. The two regularly rappel off the roofs of buildings to clean windows around Spokane. |
One thing is for certain: High-rise window washing is not a job for everyone. Eric Katzer said he can tell by the way job candidates walk across a roof whether they are cut out for it or not. Katzer owns and operates WestCoast Window Cleaning, a window washing company that cleans windows on tall downtown buildings like the U.S. Courthouse, the downtown post office, the Spokane Arena and on this particular day, Rock Pointe Corporate Center. “And some applicants just kind of go wobbly when they get up here,” Katzer said, while standing on the roof of Rock Pointe. “The worst thing that can happen is that they don’t tell us how scared they are before they go over the side of the building.”
Katzer got into the business when he was about 16 because he needed work and a friend’s father owned a window washing company. And today, roughly 30 years later, it’s still what he does for a living. “There’s nothing better than hanging off a building, washing windows,” Katzer said with a big smile. Katzer has rappelled down nearly every tall building in Spokane, and many in Seattle and other Northwest cities.
Katzer got into the business when he was about 16 because he needed work and a friend’s father owned a window washing company. And today, roughly 30 years later, it’s still what he does for a living. “There’s nothing better than hanging off a building, washing windows,” Katzer said with a big smile. Katzer has rappelled down nearly every tall building in Spokane, and many in Seattle and other Northwest cities.
He’s donned superhero costumes while washing the windows at Providence Sacred Heart Children’s Hospital, to the delight of the young patients there. Office workers may be momentarily startled as the washers swing down in front of a window pane, but most continue with their tasks. If he’s ever come across any sort of unusual behavior in an office, Katzer is not saying. “We just do our job,” he said.
The equipment he uses is pretty simple: He sits on a platform that looks like a sturdy backyard swing, with a tall bucket of window washing water dangling below it. Rags, squeegees, suction cups to hold him up against slippery glass façades and anything else he needs to do the window job is somehow attached to him.
And over the rim he goes. “I hang the platform over the edge of the building and just slide down and sit down on it,” Katzer said. The platform ropes and Katzer’s safety harness are, of course, attached to the building. Sometimes there are special attachment points on a roof. Other times Katzer runs ropes around a structure – like a huge air-conditioning unit or a ventilation tower of some sort – then attaches his ropes to that. “We know the buildings we work on very well,” Katzer said. “All the ropes and straps we use are tested on a regular basis.”
Spend a morning with Katzer and his crew and it’s very obvious he doesn’t rely on luck to keep him safe. Everything the crew does is methodical, organized and done in the safest possible manner. During an ordinary workday the biggest crisis they encounter is yellow jackets. “You see the nest and they just come at you, and you have to decide whether it’s worth it,” said Mark Rutkowsky. “The best way is usually to come back later when the bees are all in there and spray them.”
The two joke and chat as they work their way down the building, quickly and efficiently, before heading off to the next job. Do any of them climb mountains for fun? Both shake their heads no. “Climbing is for work,” Katzer said. “I can’t imagine doing it in my spare time.”
The equipment he uses is pretty simple: He sits on a platform that looks like a sturdy backyard swing, with a tall bucket of window washing water dangling below it. Rags, squeegees, suction cups to hold him up against slippery glass façades and anything else he needs to do the window job is somehow attached to him.
And over the rim he goes. “I hang the platform over the edge of the building and just slide down and sit down on it,” Katzer said. The platform ropes and Katzer’s safety harness are, of course, attached to the building. Sometimes there are special attachment points on a roof. Other times Katzer runs ropes around a structure – like a huge air-conditioning unit or a ventilation tower of some sort – then attaches his ropes to that. “We know the buildings we work on very well,” Katzer said. “All the ropes and straps we use are tested on a regular basis.”
Spend a morning with Katzer and his crew and it’s very obvious he doesn’t rely on luck to keep him safe. Everything the crew does is methodical, organized and done in the safest possible manner. During an ordinary workday the biggest crisis they encounter is yellow jackets. “You see the nest and they just come at you, and you have to decide whether it’s worth it,” said Mark Rutkowsky. “The best way is usually to come back later when the bees are all in there and spray them.”
The two joke and chat as they work their way down the building, quickly and efficiently, before heading off to the next job. Do any of them climb mountains for fun? Both shake their heads no. “Climbing is for work,” Katzer said. “I can’t imagine doing it in my spare time.”
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| Entry level window cleaners start at $12 an hour. Pay increases with experience. As for Donahue, he says he makes enough to be a stay-at-home dad during the winter months. |
It's a job that starts 85 feet in the air (Montpelier, Vt.) "Check that everything is locked, safety's on, pins, pins, pins. And you go over," Matt Donahue said. Donahue has no problem rappelling off the roof of the National Life Building in Montpelier. "And you descend down," he said. He's a high-rise window washer. In fact, he and his wife run the family business. It's an idea Donahue got from his dad. "He figured out that he could make as much money with a $20 squeegee, than he could with a $20,000 backhoe," Donahue said.
He grew up learning the business. "When I was 14 years old I did my first drop at the McClure building at Fletcher Allen when it was new," he said. "And every summer since then, I've been washing windows." In 1995, he started Donahue Window Cleaning. He only had four contracts that year. Now he has 88 clients and got so busy he had to quit being a Montpelier volunteer firefighter.
"Everyone is always happy to see the window cleaners show up. They're going to have clean windows," Donahue said. "It's a very satisfying job knowing that at the end of the drop, I look up and say, 'Wow, we just cleaned all those windows.'"
He and his team specialize in office buildings, colleges, hospitals and high-rise condos in Vermont, New Hampshire and upstate New York. They see most clients twice a year, in the spring and fall. Besides sudsing, they also caulk, reglaze windows and fix leaks.
Reporter Jennifer Reading: Is your job dangerous?
He grew up learning the business. "When I was 14 years old I did my first drop at the McClure building at Fletcher Allen when it was new," he said. "And every summer since then, I've been washing windows." In 1995, he started Donahue Window Cleaning. He only had four contracts that year. Now he has 88 clients and got so busy he had to quit being a Montpelier volunteer firefighter.
"Everyone is always happy to see the window cleaners show up. They're going to have clean windows," Donahue said. "It's a very satisfying job knowing that at the end of the drop, I look up and say, 'Wow, we just cleaned all those windows.'"
He and his team specialize in office buildings, colleges, hospitals and high-rise condos in Vermont, New Hampshire and upstate New York. They see most clients twice a year, in the spring and fall. Besides sudsing, they also caulk, reglaze windows and fix leaks.
Reporter Jennifer Reading: Is your job dangerous?
Matt Donahue: No, it's not... You check your knots, make sure your setup is proper, check the machines. It's really safe. Weather and slippery roofs are the biggest pitfalls. But he says in his 25 years he's never had a rope break. "If you asked me if I was afraid of heights, I would say yes. But it's a healthy respect that I have for it. You can't ever forget where you are and what you're doing to be safe," he explained.
Remaining injury-free is definitely a team effort. They work in pairs. One dangles from the ropes, squeegee and mop in hand, while the other monitors the progress from above, slowly moving their partner across the massive buildings using a machine called a wall walker. "If I tell someone I'm a window cleaner they think, yeah, well anyone can do that," Donahue said.
A theory I decided to put to the test. For safety reasons, I went up from the bottom rather than over the top with my bucket, seat and squeegee. And it wasn't exactly pretty. It's harder than it looks; Donahue and his team make it look really easy. With each mop swipe, gravity swung me away from the building, resulting in an accessory casualty-- my necklace broke. OK, so I'm slightly less graceful than the pros, but I sure put on a show for everyone inside.
"When they see the ropes dangle in front of the windows they go, 'Oh, the window cleaners are coming.' But once in a while you really do scare somebody and they just 'BAHHHHH!' Some people actually get up and leave office. They can't deal with someone hanging out their window," Donahue said. He admits the gig's not for everyone and, at times, struggles to fill his crew.
"Spiders. Spiders love the sides buildings. If you don't like heights, you don't like spiders, it's not the job for you," he said. But for this Charlotte dad, the nine-month work schedule and a love of Mother Nature make this Odd Job a perfect fit.
Matt Donahue: What scares me the most is looking in the windows at the people working in cubicles. I wouldn't want to do that.
Jennifer Reading: Do you think you have an odd job?
Matthew Donahue: No... I can't see myself doing anything else, honestly. I really enjoy it.
So now the million dollar question: what's the secret to squeaky clean windows? Donahue says it's all about what's in the bucket and spills that the odd ingredient behind his success is laundry detergent. Entry level window cleaners start at $12 an hour. Pay increases with experience. As for Donahue, he says he makes enough to be a stay-at-home dad during the winter months.
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| Ned Harris considers himself lucky to be alive, surviving a 20-story fall as a high rise window cleaner in Hawaii in 1978. |
Not ready to hang it up, Kelso man, 88, opens dry cleaning business: “My whole family thinks I’m nutty for doing this, but I need something to do,” says 88-year-old Kelso resident Ned Harris. After owning many businesses throughout his life, the Kelso native decided to open Discount Dry Cleaners at 1146 15th Avenue in Longview to keep himself busy. He considers himself lucky to even be alive after surviving a 20-story fall as a high rise window cleaner in Hawaii in 1978.
“Today I feel lucky because I don’t know how the hell I made it to 88, but I did. All my friends ... are dying on me and it’s really sad,” he said, adding that he also lost his wife three years ago. “I don’t like being a bachelor.” The 88-year-old World War II veteran has lived in Hawaii, Alaska and other places, but he’s always returned to Kelso. “This is home for me,” he said. “My family thinks I am too damn old and their probably right. How I made it to this point after my big fall is luck. But now I’m 88 and I know damn well I’m lucky.”
“Today I feel lucky because I don’t know how the hell I made it to 88, but I did. All my friends ... are dying on me and it’s really sad,” he said, adding that he also lost his wife three years ago. “I don’t like being a bachelor.” The 88-year-old World War II veteran has lived in Hawaii, Alaska and other places, but he’s always returned to Kelso. “This is home for me,” he said. “My family thinks I am too damn old and their probably right. How I made it to this point after my big fall is luck. But now I’m 88 and I know damn well I’m lucky.”
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