Showing posts with label sales. Show all posts
Showing posts with label sales. Show all posts

Thursday, 1 December 2016

Crush Your Window Cleaning Competition With Data

Hello, Window Cleaners!

At the beginning of this year, WCR asked 1,000 window cleaners 100 questions.  We cover topics like Marketing, Sales, Money, Operations & Competition. You know all the important stuff!




Download it for Free HERE

This valuable tool helps you to see how you stack up against the competition. It will also help benchmark your progress and see what's possible with your business.

The Window Cleaners Census is the only large-scale survey in the Window Cleaning World. 

Stay tuned in the early winter for the next release.

Monday, 22 October 2012

Window Cleaning T.V.


Window Cleaning Resource has opened up their new T.V. station. Want to know what that window cleaning product does? All the different brands of window cleaning equipment? How to utilize it? Which soap or chemicals to buy? See those scrapers, gutter cleaning equipment & also water fed pole equipment before you buy. Maybe even watch a few shows & opinions on tools & grab a few tips? These videos & more can be found all in one place - Window Cleaning T.V. You'd be mad not to see it! Often imitated but never beaten - WCR has it all.

Categories:


Product Video

Customer Service Factory

Traditional Window Cleaning

Water Fed Pole Window Cleaning

Business / Sales / Marketing

WCRA & WCBO Videos

DIY Hacks

Add On Services


Tuesday, 31 July 2012

Window Cleaners Become Vodka Salesmen

Overworked professionals get a surprise visit from a window washer who encourages them to get out of the office and into the bar. Click to enlarge.
Ultimat Vodka Hits Overachievers Where They Live—The Office: If you must be surprised by someone outside the window of your very tall office building, they might as well be offering drinks, like these guys. Working in a big city high rise means that at some point, you’ll likely have a surprise encounter with someone who appears to be hovering on the wrong side of your window. No, it’s not Tom Cruise filming the latest Mission: Impossible, but some brave soul who washes the windows of tall buildings. The shock of seeing a human being dangling at an incredible height just outside your window would be considerably lessened, however, if the guy happened to be handing out free booze. 



In a new web ad for Ultimat vodka, created by New York-based agency Amalgamated, real professional window washers in New York and Chicago agreed to get decked out in business suits to serve, basically, as vertically oriented bartenders. As they went along their routes up the sides of various buildings, instead of squeegees, they bore signs inviting office workers to come outside for free drinks. 


The spot, directed by Xander™ of production company East Pleasant cuts briefly to local news footage, but lingers on the psyched reactions, which include high fives and feigned guzzling. The idea for the campaign came from an insight about premium vodka consumers, and a desire to break free from the club-centric cliches. 

"Ultimat Vodka is an ultra-premium vodka. When we started working with them last year, we saw that every competitive vodka shows the same thing in their advertising: beautiful models, limos and nightclubs," says Amalgamated chairman and chief creative officer, Eric Silver. "But the ideal customers for ultra-premium vodkas are affluent people who work their asses off. How come every other vodka was talking to them like B&T kids going out on the town, rather than as successful white-collar types who work too hard?" Given the brand’s tag line of "Find Balance, Find Ultimat," the agency’s efforts, says Silver, have centered on "finding this white-collar audience where they are working and, more importantly, WHEN they are working too hard. 


We’ve advertised on financial websites, or in the elevators at places like Goldman Sachs…all after hours, when people should be out at the bar with their friends. The next logical step felt like intercepting people at their offices and inviting them to a party." As you might imagine, the logistical challenges of executing the idea were many. They included finding a building amenable to hosting the stunt (one with an operational window washing rig) and finding a real window washer who had on-camera presence. 

"We wanted buildings with investment banks and brokerages, so there are many privacy and financial regulatory issues to contend with," says Silver. "Then there was the logistics of the shoot. You’re always battling glare. And weather. We delayed the shoot twice because of rain only to shoot on a day when it was well over 100 degrees." And as for the office workers, most, though not all of them reacted in the expected manner. "In general, the reactions were very positive," says Silver. "Lots of high fives, big smiles, and notes written back to the window washer. Though, in New York, one of the employees of a company had extreme vertigo upon seeing our window washer and literally ran out of the office. And, in Chicago, a guy who was ex military thought he was being assassinated and reached for a gun that wasn’t there." 

The spot is part of a broader campaign that speaks to finding balance which has included other summer Friday initiatives including "The Ultimat Invitation," which sees brand representatives showing up at the corporate offices with a Build-Your-Own-Cocktail bar and "The Ultimat Groomers," whereby patrons of Truman’s Gentlemen’s Groomers can kick back with a drink whilst indulging in the manly pursuit of "a haircut… complimentary manicure and a 10-minute scalp massage finished with a chilled facial compress."


New Ultimat Vodka Video Goes Viral:  A new video from Ultimat vodka has generated more than 1.1 million views in the four days since it was posted on YouTube on July 26. The video, part of the brand’s “Find Balance, Find Ultimat” campaign, shows a window washer dressed as a businessman flashing signs at office workers from his perch outside their skyscraper windows. The signs include messages such as: “You people are hard to reach,” “Let’s drink to you getting out of here before 6,” “Cheers to less work and more play” and “When was the last time you got some fresh air? It’s awesome,” and of course: “Find balance, find Ultimat.”

The brand shot similar footage on a skyscraper in Chicago. Both shoots were done on a summer Friday afternoon, to dramatize the campaign’s theme and results of a Harris Interactive poll conducted for Ultimat that found 70% of respondents saying that Summer Friday benefits would improve their work/life balance (just 12% reported having such benefits). Ultimat hosted late-day cocktail parties for the workers in the skyscrapers where the ads were shot. The creative is from the Amalgamated agency, and was directed by Xander of the East Pleasant production company. Thirty-second and long-form versions were launched through social and paid media, including Hulu and Tremor, as well as YouTube.

In addition, the brand is running targeted ads on WSJ.com and other finance Web sites on weekend nights after 5 p.m., to “catch” professionals with deficient life/work balances. The ads have messages targeted/personalized to the user based on the content of the articles they are reading. They urge the reader to find balance, and provide a map to the nearest venue where they can order an Ultimat vodka. The brand is also running direct-to-consumer initiatives. These include Ultimat-hosted parties at corporate offices (such as Gilt Groupe’s) featuring a “build-your-own-cocktail” bar, with fresh ingredients provided. In addition, on Fridays in August, Ultimat will sponsor complimentary manicures and other spa services, as well as cocktails, for men patronizing New York City’s Truman’s Gentleman’s Groomers (described as a cross between a dream man-cave and modern-day barber shop).

Monday, 10 January 2011

Rolls Royces & Fleas For Window Cleaners


London -Rolls-Royce car sales surged in 2010: The rich got rolling last year, pushing Rolls-Royce Motor Cars to its highest sales figures since BMW took over the company seven years ago. The luxury automaker said Monday that it sold 2,711 cars in 2010, up 171 percent over the previous year. The United States remained the No. 1 market for the cars, which sell for 200,000 pounds ($310,000) or more. But the Asia-Pacific was the best regional market as Rolls-Royce reported strong sales gains in China, Japan and South Korea. China ranked as the company's second-largest market, followed by Britain, the United Arab Emirates and Japan. The 2010 sales were still short of the company's all-time record of 3,357 cars in 1978, said Rolls-Royce spokesman Andrew Ball. Above in the picture a window cleaner works on a window at a Rolls-Royce showroom in London, Monday, Jan. 10, 2011. Something I'm sure the window cleaning coach will be using as proof in his upcoming conference.


Family moved out of home after infestation by fleas: A young family was forced to leave their new home after just five days because of a flea infestation. Elizabeth and Antony Powell a window cleaner and their three children were moved into the house last November by social landlords Contour Homes who knew about the problem but thought it had been dealt with. The Powells have now been living out of a hotel room for almost two months and do not know when they can return to their home. Contour said it was doing all it could to resolve the problem and was paying for the family’s hotel and food bills.
Mrs Powell discovered the flea problem at the house, in Stansfield Drive, in the Tonge area of Bolton, when she saw the insects crawling on her 10- month-old baby, Lexa. Mrs Powell, said: “We lived in the house for no longer than five days. “I first noticed the fleas when my baby daughter crawled out from the hallway and she had three black things crawling on her head and two on her back. It was so upsetting to see my daughter have fleas on her.” The couple, who also have sons Ethan, aged six, and Louie, aged four, say they had spent £4,000 refurbishing and decorating the house.
Self-employed window cleaner Mr Powell, aged 36, said: “I am so angry. The excitement of moving into a new home has gone. Our lives are on hold living in a hotel room.” Mrs Powell, added: “It is particularly hard on Ethan who has autistic spectrum disorder and does not like change.” Karen Hughes, regional manager for Contour Homes, said: “When we inspected the property before the family moved in, we found fleas. However, this was treated by experts and we were duly advised that the problem had been eradicated. Once the family had moved in and it became apparent this was not the case, we immediately took action to have the house treated again. This too failed to stop the problem and so the family was moved out.” She added: “We will work tirelessly to either find them another home or resolve the situation in their original property. “While we recognise that living in a hotel is not ideal, we must take the advice of the expert pest controller -that is that more intensive works have to be carried out and this could take some time. We would hate for the family to move back into their home and the problem reoccurs.”

Monday, 19 April 2010

Exponential Growth For Window Cleaners



Grow your business exponentially in three key steps: Most people grow their business incrementally by merely growing their client base, but one way for you to give your business an exponential growth spurt is by focusing on increasing the number of times these clients avail of your service, as well as increasing the amount of services your client gets from you. Doing so will increase your revenue and income by as much as 100 to 200 percent, or even more.

Here’s an example of how this strategy works: say you have 100 clients that use your service once per year for a fixed price of P200. The equation for your current business would be something like this:

100 transactions
x
P200
=
P20,000

If you increase your number of clients, the size and the frequency of their purchase by 10%, your equation is now:

110 transactions
x
220
x
1.1
=
P26,620

That’s already a 33 per cent growth for your annual net revenue—and that’s just from increasing each area by 10 per cent. The idea is quite simple—you’ll only be focusing on growing each aspect of your business (that is already there in the first place) and the combined effect can be hundreds of percent growth for you. You can do this with so little effort, time or expense because this plan has already done much of the work. Eventually you will be able to find other ways to grow your business and add more “multiplier effects,” but just to get you started, here are three strategies that will go a long way:

Form Strategic Alliances. A strategic alliance is a formal relationship between two or more parties to pursue common goals or to meet a critical business need while remaining independent organizations. Potential partners may provide strategic alliance with resources such as products, distribution channels, manufacturing capability, project funding, knowledge, expertise, capital equipment, or intellectual property.

A window-cleaning business, for example, can partner with companies whose clients are interested in clean windows, i.e. strike a deal with a window-installing business by leaving registration forms for a free window cleaning at your partner’s retail store, a win-win situation in that it gets potential new clients plus the names of the people who would be interested in its services, the window-installing company gets to keep track of the people who visited their store, and someone gets their windows cleaned for free. Another strategic alliance is an event planner tying up with a production agency. If someone can afford hiring an event planner, that potential client would also probably want audio-visual works running to keep the guests entertained. The event planner could work out an agreement with the production house to promote the latter’s services in exchange for a referral fee. If a planner does one event per week and half of its clients for the year chose to have audio-visual presentations, that would be extra money in the planner’s account for almost no effort.

Whatever your business is, just remember that the key in forming strategic alliances is synergy. The collaboration is ideal when the amount of benefits accumulated in the partnership is greater than those from individual efforts. Evaluate your current alliances and see if the benefits far outweigh the costs of doing business with them.

Establish Referral Programs. Maximizing referrals can greatly increase your sales and keep unnecessary spending to a minimum. Word of mouth is the strongest form of marketing; a good referral program can get your client base actively talking about your business, which ultimately increases your clientele.

Online businesses, in particular, practice and benefit much from referral programs. In fact, this is how most of today’s successful niche bloggers earn their income. With the speedy growth of the Internet, a number of companies now include online marketing in their budgets. Note that online marketing does not necessarily mean online advertising. Advertising on the Internet is not really as lucrative, what with clients wary of clicking on online banners due to the spread of spam and viruses, but partnering with a well-known blogger or even a well-known celebrity who owns a blog can increase client growth. Establishing ties with online sites with high visitor traffic can serve to increase your business. Most of these online sites create testimonials praising the quality of a product or service, and have established a network of loyal visitors that could mean potential clients for you, too.

Client testimonials are also a good way to get new clients. Every time you finish a service for your existing clients, collect testimonials and compile them. The next time you pitch your service to potential customers, show them the testimonials of satisfied clients—this could be a very powerful differentiator between you and your competitors.

Client Reactivation. Since past clients are already familiar with your level of service, they are much easier to claim back as clients than if you were to try and get new ones. If you offer a service that is not done by most people on a frequent basis, it is likely that many of your past clients do not have your contact details on hand. You can send out letters to past clients to reactivate them and get more work.

Using reactivation letters brings back 20 to 30 percent of past clients on the average. In some industries, it is not uncommon to have a reactivation rate greater than 50 percent.

Existing clients have already overcome their misapprehensions of doing business with you. They have already developed a level of trust in you and your business. The key here is to never let a customer or client forget you. It doesn’t take much too keep happy customers coming back to you again and again. When they do, the profit margin is substantially higher than when you drag out a new client from a list of cold suspects. Repeat clients are also effective sources of referrals as they help advertise your business through word-of-mouth marketing.

Increase the value of past clients’ average transactions to you by sending them reactivation letters, packaging complimentary products and services together, offering them something new, client appreciation seminars, or maybe even offering irresistible promotional discounts. These are just a few simple ideas to get you started. There are, of course, many other ways to reactivate clients. The key is to maintain regular contact, continue adding value to them through a good relationship, and to continue giving them reasons to come back.

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