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Wellingtonians could face fines over use of water during ban: Wellingtonians who flout the region's outdoor water use ban are being warned for now - but fines of up to $20,000 could follow for repeat offenders. A total ban on outdoor water use was introduced two weekends ago to ease the strain on the region's dwindling water reserves. Wellington City Council spokesman Clayton Anderson said 50 warning letters had been sent to residents who had breached the ban. "All have been for outside use for washing cars, hosing paths, cleaning boats and watering plants," he said. The council had not yet issued any fines, but repeat offenders would not get off so lightly. "If they have been dobbed in again, then I'd say our guys would take it seriously and probably issue some kind of fine." The council has discretion to set the amount of smaller fines, while courts could impose a fine of up to $20,000. Mr Anderson said the council did not have a uniform fine system in place.
"We can't remember the last time that we've had to impose a fine - because we haven't really had this problem before." Capacity Infrastructure, which is responsible for water management in Wellington and the Hutt Valley, said Lower Hutt residents were also being issued with warnings. But in Upper Hutt, infringement notices are being issued in the first instance. Capacity spokesman Alex van Paassen said three infrinegment notices had been issued, but it was yet to be determined if they would result in fines.
He said there had been a good response to the water conservation message in the region. "We've been getting calls from people who are concerned when they do see people washing the car or using the hose outside, so people have got right in behind the ban, really." Businesses which needed water - such as water blasters, house cleaners, painters or window washers - had also got behind the ban. Only two days of rain are currently forecast in the next fortnight.
The fastest female window cleaner in the world just got faster: Deborah Morris, of David Morris Window Cleaning, is now the fastest female window cleaner in the world, having cleaned the requisite number and sizes of windows in just 15.32 seconds.
Previously - Deborah Morris (UK) cleaned three standard 1.14 m x 1.14 m (45 x 45 in) office windows set in a frame with a 300 mm (11.75 in) long squeegee and 9 litres (2 gal; US 2.37 gal) of water in 16.28 sec at the Cleaning Show 2011 held at NEC, National Exhibition Centre, in Birmingham, UK, on 3 March 2011. A base time of 13.28 sec was achieved but 3 sec penalty was incurred. Deborah works for husband, David Morris Window Cleaning in Cornwall. She can be seen
here practicing. Previous blog here.
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| Click picture for video. |
Creeping Cleaner: Sohail Abdulla (above) adjusts his robotic glass cleaner on the ‘‘testing window’’ installed in the family’s basement. A young inventor's desire to help his ailing father clean windows has scored the pair a trip to the United States. "One day I came home from school and my dad was cleaning the windows outside and he was struggling because he has back and knee pain, so I decided to make a robot to clean the windows for him," Sohail Abdulla says. Working in a purpose-built laboratory basement of the family's Mt Roskill home Sohail constructed a robot which slowly crawls across windows squirting glass cleaner and squeegeeing it off.
The 17-year-old's ingenuity won him the American Ambassador Outstanding Award at the Genesis Energy Realise the Dream award ceremony last year. The prize includes an all-expenses paid trip to the INTEL Science & Engineering Fair in Phoenix, Arizona in May. The fair is the biggest of its type in the world with more than 1500 participants from around the globe showcasing their science research and innovations.
For the teenager who aspires for a future in mechatronic engineering the opportunity is a boon. "I haven't been to America before so the whole experience will be quite great," he says. Despite his win Sohail's dedication to his project hasn't slumbered. Since receiving the award the inventor has worked diligently in his basement lab, creating a new and improved version which relies on microfibre cloth to clean the windows instead of wipers. "The idea is to develop it to clean high-rise buildings. I've researched it and a lot of people have lost their lives cleaning windows up high." To make that vision a reality Sohail is devising a way to get the machine to lift itself from one window to the next.
Sohail says the project wouldn't be possible without the support of his dad, who even installed a "testing window" in the basement. And because the teen's Realise the Dream chaperone can't make the overseas trip Sohail is able to take his dad to say thanks. American Ambassador to New Zealand David Huebner is thrilled Sohail received the award. "His participation in the INTEL Science & Engineering Fair will enrich the event and further deepen the relationship between young Americans and Kiwis interested in science and technology."
The 33-year-old, who lives in Over Norton, near Chipping Norton, is running the Brighton Marathon on Sunday for disabled children’s charity Whizz-Kidz. He hopes to raise £1,000 for the charity, which provides children with wheelchairs and other mobility equipment.
Mr English, who set up his own window cleaning business two years ago, has been training hard since the start of the year. He said: “Hopefully, window cleaning will help the running and the running will help the window cleaning. “I’ve been trying to do one long run a week. “Every kid should be given the opportunity to be active.”
To sponsor him, go
here. Whizz-Kidz aims to improve the quality of life of disabled children and young people in the UK through the provision of customised mobility equipment such as wheelchairs and tricycles. It is dedicated to providing help and advice to the children and their families and raising awareness of mobility-related issues through national campaigning. Log onto www.whizz-kidz.org.uk for more details.
A 14.5-tonne framed window will be fitted into Christchurch's transitional cathedral next week. The coloured-glass trinity window is expected to be fitted into the southern wall of the Shigeru Ban-designed cardboard tube structure on Madras St on Wednesday. The triangular window includes 49, 1.2-metre tall panels and incorporates images from Christ Church Cathedral's original rose window. Each image comes from the same position as on the rose window. Johnny McFarlane, of project manager Beca, said the lifting plan had taken two weeks to devise. Christchurch engineers yesterday visited the build as fact-finding tour organised by the Institution of Professional Engineers New Zealand. Bishop Victoria Matthews said the transitional cathedral was on track to be opened in June.
Why is corporate Britain's reputation in tatters? Ian Wright, corporate relations director at British drinks firm Diageo says.. "There’s a really healthy distrust of business right now, and business has a real task on its hands to bring back the situation….But you've got to bear in mind that the British public has a massive capacity for hypocrisy. The same people who complain that multinational companies don't pay their taxes will pay their window cleaner in cash."
Here Dr Tom Manion, CEO of Irwell Valley Housing Association, analyses the effect the bedroom tax will have on the social housing sector. April Fools’ Day heralds the introduction of the ‘bedroom tax’ - or as David Cameron prefers – the ‘spare room subsidy’. Whatever the terminology, what difference will it make to relieving housing need and making savings to a nation’s £200 billion welfare tab? There are crazy reactions to this scheme including an invitation from Ealing Council to simply foster children and Frank Field’s call to a re-enactment of a 14th century response to the window tax - tear walls down inside your house and reclassify homes from 3 bed to 2 bed.
How to save for a cash ISA: Regularly saving small amounts of money can quickly add up to a substantial sum worth investing. Follow these simple tips to start saving for an easy access ISA. Now the new tax year has started, investors should be grasping the opportunity to save up to £5,760 in cash, tax-free, in an Individual Savings Account (ISA). Yet often the chance to build up a nest-egg is missed because people feel that they don’t have any spare money to set aside. The economic climate has led to a decline in savings and a rise in personal debt. Recent research by Aldermore found half of Britons (51 pc) had no money to fall back on in emergencies. One in five stated their mortgage stretched them, leaving them without the provision to save, while two-thirds said commitments to credit card, student loans and car repayments were leaving them in the red at the end of the month. Aldermore’s research found that one of the biggest drains on people’s expenses is paying for a window cleaner.
This Russian Tycoon Is All About Business: (MOSCOW) - It was a rich payday even for an oligarch. Last month, Mikhail Fridman's Alfa Group collected $13.9 billion for its stake in oil giant TNK-BP, sold in one of Russia's biggest-ever takeover deals. But the 48-year-old billionaire isn't planning to spend the proceeds on yachts or sports teams, like other Russian tycoons. For him, he said, there is nothing that can match the thrill of business. "You have no idea how interesting it is to think up these operations," he said in an interview in his spartan Moscow office. "It's fun." He is already looking at expanding his group's holdings in the oil, telecommunications, retail and banking businesses where it has made billions over the last two decades. Alfa is one of a growing number of cash-rich groups that got their starts in emerging markets but are increasingly reaching beyond their home territories, creating new competition for established companies and investors. Alfa got its start as a window-washing cooperative in the collapsing Soviet Union of the late 1980s. Mr. Fridman and a few friends from Moscow's Steel and Alloys Institute, a prestigious Moscow university, tried everything from selling computers to trading oil and currencies, getting rich as Russia lurched toward capitalism.
Two years on from seeking a bailout, Portugal's austerity plan has hit the country's population hard, as AP reports: Pictured Elena Baptista, left, serves a meal to her daughter Vania, 12, left, son Joao, 7, and husband Pedro, partially seen on the right, in their house's kitchen/living room in Loures, outside Lisbon. Serving a frugal lunch in their kitchen not much bigger than a bathroom, Pedro and Elena Baptista spoon stewed chicken feet onto their boiled potatoes and leave the slightly meatier wings for their 12-year-old daughter, Vania, and 7-year-old son, Joao. The Baptista family counts itself among the casualties of an unrelenting financial crisis that is squeezing the life out of some European Union economies, including Portugal. Pedro Baptista, a stocky 37-year-old, has found work as a part-time window cleaner but his wife Elena, 35, has been on welfare for almost a year after losing her job in a school canteen. Scraping by on a monthly household income of €650 ($840) and constantly going cap-in-hand to charities and family members has sapped their confidence. But Pedro is determined to stay positive. "Ups and downs are part of life. Things will improve," he says. "We just have to hold on."Exactly how long is hard to say, however, as Portugal's prime minister warns his nation to harden itself for more austerity.
'This Bud's For You' - This week marks the passing of Michael Roarty, the legendary beer marketer and Advertising Hall of Fame member who for four decades oversaw iconic campaigns at Anheuser-Busch. Among them were the beloved "This Bud's For You" ads. The theme of this particular spot, which came out in 1979, is to serve as a salute hardworking men and women across America --including construction workers, chefs, secretaries, ship captains, and window washers. Bud is toasting them with a cold, frothy brewski at the end of a long day. The voiceover at the end is by singer Lou Rawls; using him was a milestone because he was one of the first African-Americans to lend his talents to the company, and no less remarkably, in helping to sell a beer targeted mostly at white workers. Video can be seen at the link.
One of the gifts my husband Jack gave to me this spring is he hired a company to wash the outside of the windows on our house. Oh my, that will kick into action the spring cleaning frenzy and the “to do” list will fill up in a heartbeat. Second, after the window washers are through I will be inspired to wash the inside of the windows. All that sun shining brightly through the clean windows will encourage me to deep clean the rest of the house, like baseboards, window ledges, and winter heat cobwebs in the ceiling corners. Taking control of your life is the number one priority for a happy, healthy and stress reduced life. There are many books out there, and I have a bunch of them, that help you get organized and on a positive track with your life and enjoy the things that really matter. You are in charge, get started now!
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| Jim Wagner of connectedcontrators.com got the idea for the business when he was considering franchising his family's window cleaning firm in Warwick. He wants to connect contractors with customers and vice versa. |
Site links contractors, customers -Network helps businesses share info, too: One of the Orange County Business Accelerator's enterprises in incubation aims to spread the word about finding reliable companies for renovation and building projects. If it sounds like Angie's List, it is; consumers can also comment about their experiences on connectedcontractors.com. But it's different in that contractors can recommend companies they've done business with, too. The site also offers space for companies to showcase their history and experience in the field, as well as display coupons and advertisements.
The ideas behind the business date back more than a dozen years, when Jim Wagner looked into franchising his family's business, the Estate Window Cleaning Co., which he operates in Warwick. Along the way, Wagner said, research into business operations led to the conclusion that there was a market for another company, one dedicated to connecting contractors with customers and vice versa. "We're a home-improvement network," Wagner said, "that encompasses everything a homeowner, a property owner, needs: contractors, suppliers, retailers, professional services and financing."
Consumers use the site for free, while businesses pay rates based on the services they need and their number of employees. Services for contractors include a variety of software applications for business tasks, including a cloud-based customer-management platform, sales forecasting, project proposal writing, and work scheduling. The company has several hundred business members, and a typical month brings 800 to 1,000 unique visitors to its website.
A: When we started to build the infrastructure we needed, we realized pretty quickly that the tools we were building could benefit others, and it should be its own business.
Q: A dozen years is a long time spent starting a business. What's kept you at it?
A: I believe in the overall mission of what we're trying to accomplish. Time spent on account management is lost time. There's a lot you can do to reduce the day-to-day thing.
Q: Could it have gotten where it is more quickly?
A: Had we taken on an investor early on, that would have speeded up the process. But we were in a trial-and-error phase for a long time. We were constantly refining what we were doing. But there's less stress, more freedom than if you have investors. You have the freedom to go wherever the road takes you.
Q: Where do you want that road to go in five years?
A: I hope we're doing exactly what we're doing now, except instead of helping a few companies locally, we're helping many companies nationally.
Q: Any advice for prospective entrepreneurs?
A: Two words: Collect contingencies. Be ready for anything and everything, because anything and everything might just happen.
Young businessman welcomes BFP Choices Education Fair: A young businessman has voiced his support for the BFP Choices Education Fair, which comes to Wycombe next month, calling it a welcome way for youngsters to explore the options that lie before them. The Fair, at High Wycombe Town Hall on April 26, will offer 14-16 year olds a look at what options lie before them in terms of education or career path. There will be exhibitors covering higher and further education, apprenticeships and a range of career choices, along with a host of speakers.
Mohammed Zahir (pictured), 23, a young entrepreneur and owner of High Wycombe based Domestic, Office and Window cleaning company – Sabka Cleaning, says he “welcomes events like this as they help young people explore the options available to them – both in and out of formal education – and that he wished something similar was promoted more when he was younger.
Mr Zahir said: “I strongly believe there is so much potential in the High Wycombe area, young people who do want to get into business and there are not enough events happening that could inspire young people. In addition to broadening their understanding of the options available to them, if there’s one thing which young people can take away from events like this is honing their networking skills with other individuals and organisations- which is a vital tool for success in any field.”
His firm, Sabka Cleaning now provides domestic, office, window and carpet cleaning services to number of private and commercial clients across High Wycombe and is set to grow over 2013. He founded the business while studying full time at The University of Birmingham. He said: “Although others told me I wouldn't succeed and that I have no business acumen as a young person and that I'd either fail in business or at university, I associated with other entrepreneurs, sought advice from where I could and remained passionate and dedicated to my goals of succeeding at both.”
CHINA’S service industries expanded at a faster pace last month, supporting a further acceleration of growth in the world’s second-biggest economy. The non-manufacturing Purchasing Managers’ Index rose to 55.6 from 54.5 in February, the Beijing-based National Bureau of Statistics and China Federation of Logistics and Purchasing said in a statement on Wednesday. The image of a cleaning worker is reflected on the glass window of a Beijing Rural Commercial Bank Co. branch in Beijing. Service industries accounted for 45 percent of China’s gross domestic product last year, according to the statistics bureau, up from 41 percent in 2003.
City Councilor At-Large Felix Arroyo, a Jamaica Plain resident, is running for mayor. How can a school system with an $800 million budget and a high per-pupil spending rate offer nothing but an empty classroom? Arroyo said that is one of the questions he aims to answer with the City Council’s auditing powers. Government transparency is one of Arroyo’s big concerns. “Make sure you’re the window-washer, so people can see what’s going on inside,” he said of a city councilor’s role in City Hall.
Cleaning Companies Aim To Help Women Undergoing Cancer Treatments: When you're fighting cancer, you're fighting for your life and sometimes it can be tough to keep up with the every day tasks. Some local companies, however, are working to help women undergoing cancer treatment by giving them one less thing to worry about by cleaning their homes. The service is something Laura Scott, who was diagnosed with ovarian cancer, relies on. She currently undergoes an aggressive treatment, which she says cuts into her energy levels. "One of the things is it zaps your energy level. You just don't have the energy to do it all and you can't do it all," Scott told FOX 29's Stephanie Esposito. Thanks to companies like Cleaning For A Reason and Professional Building Services, Inc., Scott doesn't have to do it all by herself. You can watch the story in the video at the link.
Window Cleaner spotted above New York streets: A nice sunny day to be working outside, in New York Street, if you have a head for heights.
Emily Taylor's dark comedy, Cannonball. Taylor will stage the work at the Melbourne International Comedy Festival, morphing into 10 characters living or working in a shopping centre. They include faux spiritual CEO David, an evil Cabbage Patch doll and the psychiatrist's receptionist, Hilda. Taylor tested the work at New Zealand's Fringe Festival where she won the best solo work award. "To play all the different characters I have to really draw on my skills as a performer," Taylor said. "I have to make my body move distinctly differently and change my voice for each character. "Miles, a rough-around-the-edges window cleaner is the most popular with the audience." Taylor said much of the humour depended on value clashes between the characters and the situations they found themselves in. "The title Cannonball refers to the fact that all the characters are hurtling towards fates they have no control over," Taylor said.
Coal dust causes concerns for some in West Elizabeth: Many West Elizabeth residents, especially those living near state Route 837, for months have complained about black coal dust on their properties and in their homes. “It feels like baby powder, but it's black,” resident James Halt said. Halt and others said they believe the dust is coming from trucks transporting coal from mines in Somerset County to RiverLift Industries at 1000 Madison Ave. in West Elizabeth. “I live on 837 and they come right past my house,” Halt said. “I've been having coal dust in my house. I could have the doors closed and it's still in my house.” He said there is residue on his patio furniture, windows, carpets and in other areas of his home. “We're concerned of what we're breathing it in,” Halt's wife Edith said. “Coal miners have to wear masks when they deal with coal dust,” Halt said.
He said the coal dust began appearing last August. “My screens are all black,” Councilwoman Janet Isaacs, who lives a few doors down from the Halts, said. “It's bad. It's never been this bad. My house used to be white.” Halt said he hasn't noticed as many trucks since he met with RiverLift Industries co-owner Bob Schaefer and borough officials last week. Councilman Daryl Celestino said he is getting an air monitor for the borough. “I'm more concerned about the health issues than the cosmetic issues,” he said. Celestino said the roof of his mother's Viola Street house is black because of the dust. “My mother's window washer came on Tuesday and washed her windows,” he said. “He asked what the heck was going on and (said) that the coal dust on her windows was horrendous.”
LAX's revamped international terminal debuts on a smaller scale: Santa Monica's Museum of Flying will display a 24-foot model of the Tom Bradley facility, which has undergone a makeover overseen by noted Denver architect Curtis W. Fentress. The terminal display is part of the Museum of Flying exhibit because it is too big to be safely shown at the existing Bradley Terminal, said Gina Marie Lindsey, executive director of Los Angeles World Airports, the city's airport agency. The 1.5-million-square-foot Bradley Terminal will feature about 5,000 windows, according to Fentress' designers. "I think window cleaner is a wise investment," Lindsey joked.
Woeful Wollongong shopping: Unusual though it may be, I have always enjoyed shopping. Perhaps it is my love of gadgets and such that causes me to seek out bargains, new products and special deals. I am a sucker for buying a product that has been demonstrated in the store or a show, only to find that
the product never works as well is home as it did when it was demonstrated. Knife sharpeners, magnetic window cleaners that clean both sides of the panes at once, egg slicers, pineapple peelers - you name it, I have tried it.
Unsolicited Window Cleaner Sparks Police Call: Mystery window cleaner reported - A caregiver at a Bridgeton Drive home reported that a man came to the home, cleaned some exterior windows, and then left. The homeowner does not contract for the service, the care giver reported.
Mum’s anger over fading gravestone: A grieving mother has been left outraged after lettering on her son’s headstone has started to fade. It has been less than five years since Elaine Clark’s son Graham (pictured) was buried at Harton Cemetery in South Shields. The 21-year-old died on June 4, 2008, days after falling from a ladder as he was window cleaning in the Laygate area of South Shields. A year after he was laid to rest, a headstone was placed on the graveside and paid for by his grief-stricken family. They have now been left outraged after noticing lettering on the headstone is now starting to fade and disappear – only four years after it was put in place.
The owner of Abbey Memorials in Coston Drive, South Shields, Pauline Misra, says the recent bad weather and sap from nearby trees has led to the lettering fading. As a goodwill gesture, the company has offered to pay half towards the cost of replacing the lettering. But Mrs Clark, from Biddick Hall, South Shields says the firm should foot the entire bill. She said: “It was last year when I first noticed the lettering coming off the headstone. I contacted Abbey Memorials in October. “They said the lettering was coming off because of the weather and they wouldn’t repair it, but they would if I paid half.“I know the lettering will fade as time goes on, but after only four years? “There are headstones that have been there longer than Graham’s and their lettering is fine.”
Mrs Clark claims an independent stonemason who came out to look at the headstone says it had not been done properly. The 48-year-old added: “I don’t think I should have to pay. I have already paid once for the headstone and the lettering why should I pay again? I just think it’s a disgrace.”
Mrs Misra, who has run Abbey Memorials for 17 years said: “When we were informed about the lettering, we went out to the graveside to inspect the headstone. “The lettering is fading but this is down to two recent bad weathers and sap from the nearby tree. This is something we have no control over. “We do re-guild headstone less than two years old if it does fade, but not if the position where they are situated will mean the gilding is going to continually come off.
“We have offered to pay half towards the cost of re-guilding as it’s not as simple as just coming out and re-doing it. The stone would have to be taken away and then concreted back in place. “There is a similar problem with headstones – called slopers – which the snow lies on when it falls. When it melts away, it will take some of the gold dust with it. “We are not unreasonable people and we have offered to pay half towards the cost of having the headstone re-guilded. “I am really sorry Mrs Clark and her family are dissatisfied with this offer."
Telford window cleaner given five years for burglaries: A window cleaner has been jailed for more than five years after being found guilty of burglary and perverting the course of justice. Shrewsbury Crown Court heard that Barry Gilbert entered the bedroom of one house while the owner was asleep and stole a telescope and tripod by his bed. Recorder Denis Desmond said the owner now suffered from anxiety and did not feel safe in his home.
Gilbert, 29, of Willowfield, Woodside, Telford, was on trial at Shrewsbury Crown Court having denied two counts of burglary, one count of theft and one count of perverting the course of justice. Yesterday the jury found him guilty of all the charges and Recorder Desmond sentenced him to five years and eight months in prison. The court heard that on October 10 last year two homes in Waverley, Woodside, were broken into.
From the first home, which belonged to James Adams, car keys, an Accurist watch, tobacco, a camera and a telescope were stolen. The car keys were then used to take a Ford Focus car from the drive. From the second home, two rings and two LCD televisions were stolen. The court heard that Gilbert had also called his aunt Teresa McCollum and asked her to change her statement about the day she saw him walking with a television.
Recorder Desmond said: “You have one relative who lives with you, your Aunt Theresa. “You tried to get her to lie to help your defence. She was too strong. It upset her greatly that you tried to do that.” Recorder Desmond said that the defendant committed the burglaries while he was on bail for two offences of battery.
Acid threat robber jailed: A robber who threatened to spray terrified shop staff with acid unless they handed over cash and cigarettes has been caged for more than three years. Christopher Bowlt issued the “ugly threats” to the staff at the Premier convenience store, in Osborne Road, Hartlepool, before demanding that the money and cigarettes were put into a carrier bag. The 30-year-old, who was carrying a milkshake bottle with ‘acid’ scrawled on it in marker pen, said: “If you don’t, I’m going to squirt this bottle of acid all over you. It burns through your skin and bones in 20 seconds.”
Despite the threats, the two workers chased after the fleeing drug addict and detained him until police arrived.
Judge John Walford, sitting at Teesside Crown Court, praised the pair’s courage and blamed Bowlt’s drug addiction and debts to dealers for the crime. He told the dad-of-two: “It has blighted your life and as a result of it blighting your life, you decided to blight the lives of others. “It is a measure, perhaps, of the grip in which drugs hold people, who, when they are unaffected by them, can be decent, law-abiding and hard-working. “When they are in the grip of drugs or, as in your case, in the grip of drug dealers with their evil tentacles, then they behave in a way which is not only harmful to society, but harmful to the people directly affected by their criminal behaviour.”
The court heard that Bowlt had small amounts of amphetamine and heroin on him when he was arrested on February 12. The court heard that a short time before the crime, the unemployed window cleaner snatched a handbag from a car while its owner strapped children in the back of the vehicle. The defendant admitted charges of robbery, theft and possessing Class A and Class B drugs, and was jailed for three years and four months. Jim Withyman mitigating, described the hold-up as “amateurish” and said the bottle did not contain acid. He said: “He has in the past been a hard-working man, a family man. “He is now estranged from his family. His partner could not deal with his intermittent drug use. He knew that store had CCTV. It was a very amateur attempt by him, but that shows the state he was in.” The court heard that Bowlt, of Keswick Street, Hartlepool, paced up and down outside the shop in Osborne Road “soul-searching” about whether to raid it. Judge Walford told him: “You took the wrong decision. You had with you what might, in the cold light of day, have been an amateurish weapon. “But, confronted by someone issuing ugly threats as you did, it is hardly surprising that those young people were terrified.”
