Showing posts with label tool talk. Show all posts
Showing posts with label tool talk. Show all posts

Wednesday, 4 September 2013

Professional Window Cleaner Puts The Right Tools In Your Hands

Mark & Leonor put the right window cleaning tools in your hands. Click to enlarge.

Once upon a time... Back in May 2007, my wife and I were getting my father's condo cleaned up so it could go up for sale. My wife handed me a shower glass squeegee and instructed me to clean the windows. I couldn't believe how great the windows turned out compared to cleaning methods I tried in the past. Suddenly an idea came into my head. "Hey, I could actually see myself doing this for a living." So with some professional tools in hand and a fist full of advertising fliers, I made it a reality. 

Fast forward to 2012. As I began to wonder about the future of my window cleaning business and asking myself, "how much longer do you want to clean windows?" I had another idea come into mind. With my experience as a window cleaner and love of tools, (Check out Tool Talk With Mark The Window Cleaner on YouTube) it seemed to make perfect sense to morph the business into being a supplier to the trade. 



Now as a participating member of the windowcleaningresource.com community, I got to see first hand of what a successful window cleaning supplier should be when it comes to putting the end customer first. Chris Lambrinides and Alex Lambrinides are a hard act to follow but they have been great with giving advice, sharing their own stories of when they first started, all so that I can get set up right on the supplier side of things. 

So with a plan in place and loads of support from family, friends and others in the trade, my wife and I set the machine in motion. From finding the perfect location in Toronto, to designing a workable store in a shop space we could afford, we were going to have our work cut out for us. My wife Leonor did all the design work and I can't believe what she was able to accomplish with 400 sq ft. One of the things that we think will help us stand out is that all the product is out in the open where customers can see, feel and even test out before they leave the store. 

Beautiful View window cleaning store opens to the public today! Click to enlarge.
Now many are probably wondering how much it costs to set up something like this. Well all I can say is for you to think of a dollar amount, adding about 10% contingency and then just when you feel comfortable with that kind of investment, DOUBLE IT! Oh yeah, and everybody needs to get paid up front when you start out. 

Next comes the joy of finding out just how tight those margins are when selling window cleaning supplies. I'm afraid it's nothing like traditional retail. The manufactures will give you 'list' pricing and tell you that you get X% off that. The problem is, no one in the industry is selling at 'list' pricing. To stay competitive you must lower it down a fair bit. But you've paid X amount regardless, along with cost of shipping (free in some cases with larger orders), importing fees and taxes. Haha, it's almost laughable how quickly you see profit being chipped away from your merchandise. 


Kid in a candy shop anyone? Click to enlarge.
So what keeps one going forward in this super tight profit game? Well for me it's accepting that this is a long term investment and as long as I put the right attitude behind it and continue with my desire to help other business folk by putting the right tools in their hands, I believe it will pay off big in the long run. 

With that said, I would like to thank all the people who have supported me in this project as well as past projects such as the Tool Talk video series and my window cleaning DVD. I will continue in the same mode of sharing, teaching and helping other businesses as best as I can, now via The Window Cleaning Store. 

Mark Strange Beautiful View - Tool Talk
The Window Cleaning Store http://www.thewindowcleaningstore.com is located at 1805 Wilson Ave Unit #107, Toronto, On M9M 1A2
Phone number is 416-748-9393
Hours of operation: 8am-5:30pm Mon-Fri, 9am-1pm on Sat. 

Mark strange realizes his dream. Click to enlarge.

Monday, 22 October 2012

Window Cleaning T.V.


Window Cleaning Resource has opened up their new T.V. station. Want to know what that window cleaning product does? All the different brands of window cleaning equipment? How to utilize it? Which soap or chemicals to buy? See those scrapers, gutter cleaning equipment & also water fed pole equipment before you buy. Maybe even watch a few shows & opinions on tools & grab a few tips? These videos & more can be found all in one place - Window Cleaning T.V. You'd be mad not to see it! Often imitated but never beaten - WCR has it all.

Categories:


Product Video

Customer Service Factory

Traditional Window Cleaning

Water Fed Pole Window Cleaning

Business / Sales / Marketing

WCRA & WCBO Videos

DIY Hacks

Add On Services


Tuesday, 16 February 2010

Window Cleaning Videos

A few more window cleaning videos. More tomorrow...
A ladder-stay for windy days: Wagga says "Just fit a clip like this and you can work a bit more confidently in the wind."


How Seth Fensterstock (recent Master Window Cleaner of the Year) changes the rubber ladder feet on his sectional ladder.


Windows 101 revives an old clip from the '80's of some high-rise action..


Must see footage of Skyscraperman aka "SpiderDan Goodwin", scaling the World Trade Center in 1983. His goal was to scale both towers in a single day but his plans were dashed when the window washing tracks nearly ripped away.


This is a feature story on a man who washes businesses' windows in downtown Bakersfield, all while riding his bicycle.


Galloway's Window Cleaning Services in Swansea, South Wales using a water fed pole.


Dr Squeegee from Canada...


Tool-talk with Mark Strange, author of the "Window Cleaning Skills" DVD. Here he is in explaining in his easy to understand style, Unger Monsoon covers & sea sponges.



Oh dear....Vicki Lewis demonstrates how her Bring-It-On Water Spot remover and new Super Squeegee team up to make short work of cleaning water-stained and mineral-stained windows and glass.

Wednesday, 28 January 2009

The "Stutzy" Pulex Squeegee Handle

When Giulio Guizzi (founder and CEO of Pulex - pictured left) gave me my first Stutzy handle he managed to snap the channel right in to the handle from the top - I've never been able to repeat that action, but not for want of trying. However I have made it work hard over the last few years & is still one of my favourites even though it's on the heavy side! Alex Lambrinides of Window Cleaning Resources gives us a run through of the squeegee handle below. Another installment (last video) from Mark Strange of "Beautiful View" from Toronto, Canada gives us a few more unbiased reviews of products in the window cleaners workplace. This time his opinion on the Stutzy squeegee, in this weeks edition of "Tool Talk." Ssshhh - they make them in swivels!!



Stutzy: the window washer that combines unrivalled mechanical quality with total safety in use. The result of an in-depth study of professional window cleaners’ safety, practicality and quality requirements, Stutzy is the top of the IPC Pulex range. Stutzy is designed to satisfy the most demanding European and American standards for safety and performance in high-rise work. Mechanically simple but precise, Stutzy incorporates all the traditional qualities of IPC Pulex window washers plus a patented safety mechanism that makes it the only washer able to guarantee the active and passive safety of high-rise operators. Stutzy’s clever design can be summarised in three main points. Stutzy is universal: because it is able to use all common squeegee holders, irrespective of type and length. This allows cleaning professionals using Stutzy to choose the squeegee holders that best suit their needs or the operating situations they have to work in. Stutzy is guaranteed safe: A safety spring prevents the channel from detaching from the handle even if the mechanism is accidentally opened during the course of high-rise operations. This simple but safe mechanism, patented by IPC Pulex, lets you work in total safety and change channels quickly and easily even during precarious operations, in the knowledge that they cannot accidentally fall, causing major inconvenience and possibly even injuring passers by. Stutzy is fast to use: Squeegees can be slid in even with the channel in place, making assembly easier than ever. With other tools, squeegee changes waste a great deal of valuable working time; with Stutzy changing the squeegee is amazingly quick and easy. Technical characteristics: The Stutzy handle is made from co-moulded steel and plastic in two sections, one of which incorporates a non-slip rubber section. A slot in the base allows Stutzy to be attached to a safety cord. Stutzy can be used on telescopic poles. The clamp locks in place without screws, using a nylon locking and release lever. The internal fixing system incorporates a spring to lock the channel in place. Stutzy can use all common professional window cleaning squeegee channels.

Thursday, 11 December 2008

Winter Window Cleaning News

Another installment from Mark Strange of "Beautiful View" from Toronto, Canada gives us a few more unbiased reviews of products in the window cleaners workplace. This time his opinion on Ettore & Unger swivel 'T' bars in this weeks edition of "Tool Talk."




Window cleaner Phil adds festive sparkle to work: Santa Claus is coming to town bearing a sponge a ladder and a bucket of water. East Ayton window cleaner Phil Milner is bringing some festive cheer to his customers as he gets their windows sparkling brighter than the tinsel on their tree. The 38 year old, who has owned Crystal Clear window cleaning services since 1987, is donning the traditional red suit and fluffy beard while cleaning windows in and around Scarborough. Mr Milner said: "Business has going through a bit of a quiet patch recently so I thought I'd get into the festive spirit and try to give it a boost. "If anyone wants me to dress up all they have to do is give me a ring and let me know. "I've decorated the van too so I'm fairly noticeable driving around town. At the end of the day it's all a bit of fun for Christmas." Mr Milner has been cleaning windows in the Scarborough area for five years after moving from Bradford. He says he works a large patch covering almost all of the east Yorkshire coast. He said: "I'm building up a good business in Scarborough. I now use a pole system which mean I can work a lot quicker, more safely, and provide a better service. "However I also use the traditional ladders for a few of my customers as that is what they prefer."

Hordes of shoppers are pouring into Woolworths stores this morning (December 11) in search of a bargain as the beloved high street shop holds its closing down sale. The historic chain, which has branches across the News Shopper area, collapsed last month after a rescue deal fell through. Woolies’ administrator Deloitte announced the sale yesterday leading to shoppers braving the cold to try and get a bargain. The branch of the chain in Queensway, Petts Wood, is full of people looking for cheap deals. Terry Gill, of Poverest Road, Poverest, went there to see if there were any bargains on window cleaning products. The 67-year-old window cleaner is sad to see the shop closing down. Mr Gill said: “It is sad to see Woolworths going because I have known them since I was a kid. “I used to go in to get paint and chocolate, that sort of thing.”

Aviva has announced it will give Australians in high-risk occupations and non-working spouses the opportunity to be covered under a new Income Daily Living product. Occupations traditionally classified as too risky, such as labourers, window cleaners and motorcycle couriers, will now be eligible for income protection. The new product provides a benefit of up to $5,000 per month in the event of the insured not being able to perform two out of the five activities of daily living, as well as six times the monthly benefit in the event of a defined critical condition occurring.


Mount Shasta, Calif: Whether it’s road tripping through the American West in an ambulance/RV that runs on waste vegetable oil, bike touring around Cuba, mountain guiding in the Andes, Himalayas, or New Guinea, or helicopter ski guiding in Alaska, life-long Mount Shasta resident David Marchi has chosen a “road less traveled.” It is a journey that has him regularly crisscrossing the globe in what could be construed as a non-stop adventure. When he is not off in some far-flung corner of the world, Marchi spends his time working as a climbing guide for Shasta Mountain Guides and running his window washing business, which he often conducts from a bicycle converted to transport all of the necessary equipment. The ever-jovial adventurer and entrepreneur can often be seen pedaling his bike around Mt. Shasta or ski touring on the mountain he calls home. Earlier this fall Marchi was passing through town before beginning a series of excursions that would keep him on the road through the end of the year. His “short list” of exploits would satisfy some for a lifetime. Among them (and perhaps the most significant of all) was his recent engagement to Petit Pinson, a fellow traveler, explorer and “bon vivant,” whose curricula vitae of adventure matches Marchi’s in every way. This dynamic duo recently embarked upon a journey in their ambulance/RV, dubbed “Ekawa” (when viewed in a rear view mirror, a motorist sees its as “Awake”), which Marchi had converted to run on waste vegetable oil. The two were headed off on a six-week road trip in this eco-friendly RV to promote their newly founded international guide business Global Lines. The ambulance is equipped with comfortable living space for two that includes, among other things, a restaurant grade espresso maker, recycled hardwood flooring provided by Terramai of McCloud, and an LCD projector that will allow the couple to host slide shows on the side of the vehicle. The goal of their trip was to promote their newfound business and, more generally, the spirit of adventure, connection, and awareness that is close to their hearts. If the two are able to locate the necessary waste cooking oil, which is typically available from most restaurants, the cost of running the vehicle is zero. If in a pinch, regular diesel fuel can be used.

The Santaland Diaries: Before his breakthrough, Sedaris looked to most people, starting with his family, to be a hopeless, unemployable loser, which is why he applied to be a Macy’s elf at age 33. The only thing he was good at was cleaning houses: He did windows. And he also kept a diary, which has prescribed the literary form of all his later writing. With the help of his sister Amy, an accomplished actress cited in Santaland, Sedaris started reading his material in a Chicago coffeehouse, where he was heard by some executives from NPR. They aired the narrative early in the day, which caused such a reaction as to burn up the switchboard (this was before the rise of e-mail). Before the day was over, literally by heated public demand, Santaland was broadcast a second time. And Chicago lost a great window cleaner. Confessions of a window washer; Wade McCollum (pictured) in Syracuse Stage’s The Santaland Diaries.

BidMyCleaning launches Gift Certificates For Holiday Gift Buying Season: A gift certificate may in fact be the ideal gift since according to the National Retail Federation's sixth annual gift card survey conducted by BIGresearch, 54.9 percent of consumers would like to receive gift cards this holiday season. Friends, family members and loved ones will be more than happy to receive a gift certificate in these difficult financial times, and even happier to use a gift certificate from BidMyCleaning to take some of the load off their already jam-packed to-do lists. The gift certificates are sold online in any amount from $30 to $1000 and can be redeemed for maid service, window cleaning and carpet cleaning. In just three easy steps a customized gift certificate, complete with a personalized message will be on its way to your recipient. A formatted gift certificate e-mail confirmation can be printed instantly at home to be hand delivered to the recipient or the default option will email the gift certificate to the recipient. Once received, a link on the email makes it easy for the recipient to visit BidMyCleaning to schedule their cleaning service when they are ready. There are a wide range of denominations available to accommodate a gift purchase for a whole house cleaning at around $200 for the average single family home, regular maid service for a period of time at perhaps $1000 or a starting contribution towards a service at a lower amount like $30. The cost of cleaning is tailored to the specific size, condition and location of the home but a recipient of a BidMyCleaning gift certificate is able to view a range of instant bids from local service providers in order to choose one that suits them before redeeming the gift certificate.

Wednesday, 5 November 2008

Tool Talk & President Obama

Mark Strange of "Beautiful View" from Toronto, Canada gives us a few more unbiased reviews of products in the window cleaners workplace. This time his opinion on Triumph Scrapers, Triumph holsters & the Scraper mate Mk 3.





US voters went to the polls yesterday & chose Barack Obama as their new President elect. The long lines seen throughout the day didn't dissuade voters. In fact, the wait was fine with Jonathan Carter, the 56-year-old operator of a window-cleaning business. He noted the 300 voters ahead of him at Central Bucks High School South in Warrington and resigned himself to being late for work. "Think how hard it was to vote 100 years ago," Carter said philosophically. He labeled this election "incredibly historic," noting that a black man was on the presidential ballot 40 years after King was shot advocating racial equality. "I think that's amazing," he said, though it wasn't remarkable enough to preclude him from voting for Sen. John McCain. Obama's talk of "spreading the wealth" turned Carter off.

Another window cleaner gave his view in Fullton Mall, New York..


Wednesday, 22 October 2008

Tool Talk with Mark

Mark Strange of "Beautiful View" from Toronto, Canada gives us a few more unbiased reviews of products in the window cleaners workplace. This time his opinion on rubbers, buckets & swivel handles. All available from the USA & UK.

Thursday, 9 October 2008

The History & Manufacture of Squeegee Rubber

Unger: About Rubber - History and Manufacture: Unger Enterprises partnered with some of the world's most renowned rubber experts to develop the best formula for window cleaning. After months of research and testing, our team developed a rubber that holds up to the strictest product specifications in professional window cleaning.
In its natural form, rubber was used for centuries before it was re-discovered by Christopher Columbus. Rubber was called 'Caoutchouc' by the Indians of Central and South America from the Indian word 'cahuchu' meaning weeping wood from its origins as a sap in tree bark. Its modern name, "rubber," is derived from its use to "rub out" pencil marks.
After rubber was introduced to western culture and it became a more popular material, the products for which it was used could not stand up to extreme cold. In 1843, Charles Goodyear patented the process of vulcanization, removing sulphur from rubber to waterproof and winterize it, creating a healthy market for rubber goods.
According to the Rubber Manufacturers Association, the use of and demand for rubber products is pervasive in today's consumer and industrial economies. Sixty percent of rubber production is used in tire manufacture, but the balance is used to make rubber components supplied to a range of other industries. This includes squeegee rubber. According to the International Rubber Study Group, of the 8,682 million tons of natural rubber produced in 2005, North America alone consumed 1,316 million tons of it. But the Asia Pacific region is perhaps the world's largest rubber user with 5,202 million tons consumed in 2005.
Available in two forms, natural or synthetic, the rubber used for window squeegees is called pure gum rubber, is tan in color, soft, pliable and elastic. As a non-marking elastomer, it is resistant to organic salts, ammonia, acids and alkalis which makes it ideal for window cleaning.
Unger's new, long-lasting rubber formula contains a higher rubber content with less fillers compared to current window cleaning rubbers. The new rubber formulation is softer and glides more smoothly across wet and dry windows without sticking to the dry part of the glass. Also, when it hits dirt objects on glass, the softer rubber is more malleable and will not nick or tear when passing over this debris. Available in a re-closable blister pack, the rubber is protected and stored flat.
There are many considerations to attend to when selecting rubber. Not only does Unger have the right formula, but we are confident that when window cleaning professionals use Unger's ErgoTec Soft Rubber they will experience the ease of use and efficiency for which it is designed. Our new formula, size ranges and storage options provide everything necessary for a high-quality window cleaning job every time.
Rubber was named by Joseph Priestly in 1770 who found that dried latex could rub out pencil marks. In its natural state, rubber is an elastic hydrocarbon polymer found in the form of a milky emulsion known as latex in the sap of plants and trees such as fig trees and dandelions. The main source of latex for creating rubber is the Para rubber tree, discovered in South America where rubber was first processed in the 19th Century.
Natural rubber is manufactured primarily in the countries of Latin America, Africa and Asia by combining latex with formic acid, which coagulates the rubber into sheets. The sheets are then wrung out in a press and shipped to factories for further processing and vulcanization, whereby rubber is heated and combined with sulfur to improve its resilience and elasticity.
The rise of synthetic rubber occurred just before World War I for development of rubber tires with the growth of the automobile industry.

Ettore: Often imitated, never duplicated, his original squeegee design has remained essentially unchanged since its inception. His secret was, and is, in the rubber for this is the essential heart of the system. A razor sharp square edge, supple, smooth, consistent which leaves glass perfectly clean and streak free. Indeed, every Ettore product is 100% guaranteed to deliver nothing less than flawless performance. Ettore Steccone's pioneering spirit has assured Ettore's position as the undisputed industry leader. Today the company provides every conceivable tool and convenience to make window cleaning more fun, efficient and effective.


Mark gives us his point of view on rubber on this weeks tool talk - taking into account the top market selling window cleaning rubber in the world of Ettore, Unger & Pulex.




FOR A QUALITY SQUEEGEE THE KEY IS THE RUBBER (Pulex): The rubber blade is the main component of every squeegee because it is the element that comes into direct contact with the glass and dirt. It is so important that the material with which the squeegee is made - steel, brass or plastic - and the mechanics play a minor role. This is because the vast majority of squeegees on the market - economical ones sold in the household item department and often imported from the Far East - do not work as they should. Without mentioning molded plastic blades, which are definitely inferior, standard rubber cleaning blades are made of ordinary extruded rubber, which is obtained continuously from rolls dozens of meters in length and cut into sections ready to be fitted into the tool. This type of rubber does not have the features of a real mix of vulcanized rubber as it is extruded ready for use and not cut to size, the result being a blade with a rough, rounded edge. This means it becomes deformed when it comes into contact with dirt which is abrasive and washing solutions which are aggressive, or is exposed to atmospheric agents, or subjected to friction on glass and rubbing against window frames or under the eaves. As these blades are made using a very quick and easy process without any finishing touches or inspections, they are relatively inexpensive and obviously they wear out very quickly. Also, they virtually always leave unsightly marks all over the glass. And the wider the squeegee, the more evident the marks.The basic condition for a top quality squeegee is a perfect combination of three specific features of the blade - a) the type and nature of the rubber, b) the quality of the mix, c) the edge of the blade. As regards the first feature, Pulex rubber is real vulcanized natural rubber (NR), which is compression molded, item by item, from a meter-long (approx. 36”) strip. As natural rubber is of vegetable origin it is important that its organic chemical features are as constant and homogeneous as possible, so it must always be obtained from the same country, in this case Malaysia, and also from the same sites in that country. Despite this, there is always the risk of the mix containing particles and foreign bodies, some minute, due to the fact that it comes from a tree in a plantation and is collected, handled and packed using traditional manual methods that are still very rudimentary. As regards the second feature, it is important for the raw material to provide a mix that can be processed carefully and is free from impurities as far as possible, having all the necessary properties concerning molecular dispersion, cross-linking, elasticity, snap, resilience, hardness, resistance to chemical and atmospheric agents, coloring and surface smoothness. Thanks to the addition of various special additives formulated in over two decades of research and development, the grade of the mix of Pulex rubber is specifically calibrated for cleaning glass. The third aspect is also very important. There is no point in using expensive first-rate ingredients and developing a perfect mix for a specific use if the rubber is not cut precisely to get a perfectly linear cleaning edge to the blade. So in this final stage the rubber strip is molded using a high-power press, and cut in half by sophisticated machinery using a special process. This gives a blade that is about a meter long (36”) and has a very sharp edge. After careful inspection, the blade is cut into different sizes. And it is precisely on the perfection of the edge that the Pulex quality control system focuses. In order to detect defects, Pulex has been researching special equipment for years, the only manufacturer to devote considerable resources to this particular problem. And now Pulex has come up with a machine for optical, electronic and computerized control with respect to the edge of the blade. Exploratory laser rays “read” the degree of perfection of the cut and the two sharp edges and assess whether there are any defects in the less critical surrounding areas. This is why Pulex rubber blades, which are the result of a lengthy multi-stage process, are no comparison with the blades used in ordinary squeegees. They are universally known as TQR, Total Quality Rubber, i.e. the only rubber blades to be used in a total quality squeegee. In addition, as Pulex rubber blades come in two different degrees of shore hardness - standard and soft - they meet the needs of all window cleaners, worldwide and irrespective of their skills.

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