8 Skills Every Entrepreneur Should Have

Are you ready to be an executive window cleaner?

8 Skills Every Entrepreneur Should Have: (Neal Jenson) Managing Director, Qazztek & BBS. Follow Neal Jenson on Twitter.

1. Be able to sell anything 

This is one of the most important qualities an entrepreneur can have. As an entrepreneur you are selling a lot. You will have to sell your ideas to customers, investors and potential employees. You sell your skills to these same audiences. You sell your leadership, your confidence, your vision and the importance of the values you promote. Aside from these things, you have to sell your products and services. Being a good salesman can be more difficult than it sounds. Are you able to step in front of a venture capital firm or a bank and defend that your idea is not only great, but is logical, convincing, and better than any other business who is seeking funding out there? You must be very convincing. If you are second guessing your idea back and forth, your idea is not ripe to take action, or you are not cut out for it. Don't waste your time and money on something you can't dedicate your whole heart to.

2. Don't leave things undone

If you have a problem finishing things, entrepreneurship is not for you. You cannot leave a business almost complete. Halfhearted attempts at starting a business will result in a business failure. If you are the person that people want on their team because they know you won't put your stamp of approval on a project until it is excellent, you should pat yourself on the back. Have you heard of entropy? Entropy is the tendency that things have to move from order to disorder. Businesses are no different. Businesses, without constant direction, can move from order to disorder if not appropriately shepherded in the right direction.

3. Vanilla, chocolate, or twist? 

You must be comfortable with your gut instincts. There is a lot of information out there, and the truth is, you can't gather every bit of information possible before making decisions. You have to be able to have the judgment to know when to decide that you have sufficient information to make a decision and when you need more. If it takes you an incredible amount of time to make decisions, you need to find a way to change that before jumping into business as an entrepreneur. It is great to think things through, but if you think about it too much, you will still be on decision number 3 when you should be on decision number 5. Time is a finite resource, making it very valuable. You cannot repurchase or reproduce time once it has been used. You must understand and be ready for the actual volume of decisions you will be making as an entrepreneur. Are you ready to make dozens of big decisions on a daily basis?

4. Confidence

Confidence is an important skill to have. You should have confidence in your ideas, in yourself and in others. You have to trust others to do their job and to do it well. No matter how amazing you may think you are, you cannot work everyone else's job along with your own. If you are confident in the abilities of others, you can allow them to shine. Your ideas are not always the only ideas or the best ideas. By showing confidence in the abilities of others, you allow for new ideas to emerge into the business. Also, in my experience, people try harder to do a better job when they know people trust in their abilities and can count on them. Being confident in your own abilities is critical to your success. Confidence is not only an attribute, but a skill to be mastered. Many people can show confidence when certain things are going in their favor, it takes a great leader to have confidence even when things are not going well.

5. Time management & planning skills 

As mentioned earlier, time is a finite resource. If you let time get away from you, you will have a hard time starting a successful business. Your planner should be your best friend. Learn to prioritize and plan. I suggest setting aside several hours each week to plan for the entire week and to make daily adjustments. I also suggest having quarterly and yearly planning sessions. Just like diets, most people know they should do it, but there are few who actually are successful at it.

6. Communication & Persuasion

It is a skill to be able to express an idea in a clear and concise manner. You should be able to pick out the most important concepts of your ideas and speak about them with clarity. You will also need to understand thoroughly the business industry in order to be persuasive. If you are talking to a potential investor and you get asked a hard question, be prepared to be asked an even harder question if you are unable to answer the first question. If you don't have an answer, it shows a gap in your knowledge. Too many gaps and you are out of a deal. You should also have enthusiasm. If you are not enthusiastic about your idea, it is hard to persuade others to believe it is good one.

7. Courage

Being a daredevil in high school or college does not guarantee that you are going to be a great entrepreneur, though it may help. A person can be fearless and stupid. When you have courage, however, you recognize the risks, but take action regardless. You accept the risk before you start and try to do what is possible to mitigate the risk while moving forward. There is a lot you can be fearful of when starting a business. As an entrepreneur you need to be able to overcome your fears and ensure they don't keep you from reaching your potential.

8. Learning skills 

Learning is a skill. As an entrepreneur you need to be a quick learner. You have to be willing to learn new skills constantly. One business owner I know is a great example of this. He has set aside the first hour of every work day to read about the current things happening in his industry. I know many other successful entrepreneurs who continually set aside time to learn new skills. You will need to learn how to gain understanding and find meaning that is deeper than the surface. You must learn to make your own arguments (not just those made by the media), synthesize new knowledge, memorize information, gain new relevant skills, and be able to utilize all this knowledge to create new things and make old things more efficient.

Good luck to all the new entrepreneurs, the world needs your enthusiasm and your new ideas. Let me know if you have any other thoughts on the skills needed by entrepreneurs.

Tulsa Window Cleaning Heroes

Today at the Children's Hospital at Saint Francis, Tulsa. Click to enlarge.

Superheroes do windows at Children's Hospital at Saint Francis: In the hospital for nearly three weeks with a ruptured appendix, 9-year-old Ryan Rusco is supposed to be getting up and walking around a little now. "But he's sore and tired," his mother explains, "and he just hasn't wanted to." In the parking lot Monday morning, Stephanie Rusco glanced up at the glassy facade of the Children's Hospital at Saint Francis. Then she rushed back to Ryan's room. "Guess who's climbing down the side of the building?" Ryan threw on some clothes and walked all the way down the hall to the elevators, then across the lobby to the main entrance.

A crowd was gathering on the sidewalk, where Ryan looked up to see Batman, the Hulk and Spider-man dangling on ropes several stories in the air. Not tired a bit, Ryan even went to an upper-floor solarium to get a closer look, face-to-face with the Hulk through the glass. "It's the most excited that I've seen him since being here" in the hospital, his mother said. "A lot of kids are being perked up today."

Ryan even went to an upper-floor solarium to get a closer look, face-to-face with the Hulk through the glass. Click to enlarge.

The windows need to be washed twice a year. But this time, when officials called Jeremy Brazil's wife to schedule the work, they asked for something a little extra. "She thought it was a great idea," said Brazil, owner of Above All window washing. "And she told us that we were going to do it." Not that Brazil minded. "We don't usually get this much reaction," he said. "Kids were putting their faces up against the windows, giving us fist bumps through the glass. It's just great."

"I'm Bruce Wayne," he introduced himself. "But don't tell anybody." Click to enlarge.

Not breaking character when he reached the ground, Brazil posed for pictures with the kids who had been watching him rappel down. "I'm Bruce Wayne," he introduced himself. But don't tell anybody. That's supposed to be a secret. It will take a week to finish the windows. "If anybody wants to come see us," Brazil said, "we'll be around."

Superheroes took time off from fighting crime, to cheer up Tulsa children at St. Francis Hospital: Spectators got quite a sight Monday as Batman, Spiderman and The Incredible Hulk scaled a Tulsa hospital with squeegees in hand. The trio, employed by Above All Window Cleaning company by day, donned the costumes for the first time to wash the windows of the St. Francis Children's Hospital in south Tulsa. Many gathered as the team posed and brightened the kids' day, but the three heroes say the best part of showing up was seeing the smiles on all the childrens' faces. "It feels good that they get to have some fun. I think that's the main thing about it. It's good to lift the spirits of the kids up a little bit." The two members of the Avengers and The Dark Knight plan on returning every year.

"How To" Clean Windows Professionally

Mark Henderson shows how to clean windows professionally.

Mark Henderson of Window Cleaning Resources UK has released his window cleaning "how to" videos through Unger Europe. If you haven't seen them, they are well worth a look & can be viewed directly in HD on Youtube here. The one below is on auto-play and should lead you through the 10 minute (average) each 1 - 4 parts.They can also be viewed in German here. If you have any problems viewing them, they can be played independently here...

Part 1: Unger Window Cleaning-Tutorial 1 - Know your tools

Part 2: Unger Window Cleaning-Tutorial 2-Cleaning techniques

Part 3: Unger Window Cleaning-Tutorial 3-Cleaning at height

Part 4: Unger Window Cleaning-Tutorial 4-How to clean windows

Window Cleaners Brave Freezing, Cold Weather

Follow window washer on his route downtown: Mike Hecker has made a career of washing windows and shoveling snow for Manitowoc businesses and residences.

Manitowoc man finds comfort in cleaning windows: It was below freezing during a recent Tuesday morning. The sun began to rise over the rooftops and chased the blue hue of twilight away. Residents in cars hustled around downtown ready to start their day in warm offices and workstations. One man, however, walked around in the frigid air without a care. Mike Hecker, 63, lifelong Manitowoc resident and Lincoln High School graduate, has been washing windows for area businesses and residents for the past 34 years.

He can be seen riding his bicycle with a trailer full of cleaning supplies up and down the streets of downtown Manitowoc while puffing away on a Dutch Masters cigar, regardless of weather — sweltering heat or chilling cold and snow. (Rain is the only exception.) “If people can’t dress warm for work, they should suffer,” Hecker said, with plumes of cigar smoke and breath vapor billowing out his mouth.

Hecker began his solo window-washing career shorlty after his employer closed, according to Hecker. He took his employer’s customers and Hecker has been washing windows since. Five days a week, Hecker washes windows for 108 customers on a route — charging 50 cents per window. He said his routes are different each day and his longest route is 15 miles. The routes take about a couple of hours to complete. “It’s better than sitting around getting stiff with arthritis,” Hecker said.

There is competition to Hecker’s work. He said there are other window cleaners but most are from out of town. Downtown businesses aren’t his only work. He also washes windows for houses in residential areas, charging $25 per house. Hecker promotes his work through word of mouth. “I don’t know why people don’t take the local ones,” Hecker said. “One year, I did 36 houses, last year I only had one house.”

Hecker’s customers said they enjoy the work he does and his consistency. Lisa Genskey, owner of Washington Street Antique Mall, said Hecker does good work and is prompt and reasonable. She said he hasn’t risen his price in 11 years. Others like June Kramer, store manager of Book World in Manitowoc, admires him for his work ethic. She said Hecker has washed her store’s windows and shoveled her snow for more than 10 years. “I give Mike credit because he runs his own business, does it year long — all four seasons,” Kramer said. “He washes my windows and shovels my snow. I can count on him to get the job done. That’s the main thing with Mike.”

Outside of work, Hecker enjoys watching open court cases at the Manitowoc County Courthouse. He particularly likes to watch cases about drunken driving and drug possession defendants. He said the cases are reminders to not slip into old habits. Hecker was an alcoholic for eight years, but recovered and hasn’t had a drink in 26 years. “I don’t miss the poison,” Hecker said. After 34 years of washing windows, Hecker said he doesn’t plan on retiring soon. “If I retire, people got to find something for me to do,” Hecker said.

Martyn Wulfran of Woverhampton, UK shows us the effect of trying to waterfed pole in freezing conditions.

Stuart Webster, the cycling, rambling mad window cleaner in Derby, central counties, UK - steps out & checks the weather & his hot water system.

Metro Detroit braves wicked winter weather: Firefighters, utility line workers, window cleaners — and those guys waving signs advertising $5 pizzas — are among the unlucky souls required to work outdoors when temperatures fall through the floor. The arctic blast that hit Michigan beginning Sunday sent temperatures plummeting to 17 below in the Upper Peninsula town of Gwinn and to 7 below in Ann Arbor, and the deep freeze is expected to continue throughout the week. Detroit bottomed out at 1 below Tuesday morning, according to the National Weather Service at White Lake Township.

For window cleaner Rodney Turman, the old joke is that his business has "its ups and downs," never more so than when he's balanced on a ladder in high winds on a frigid day. "The biggest thing is that you have to dress for it," said Turman, business development manager for Transparent Window Cleaning in Rochester Hills. "You layer up … and make sure your neck is warm and protected from blasts of cold air. You also must pay attention to the weather before you even go out the door." To keep warm, Turman plunges his hands into his cleaning bucket filled with warm water. "I wear thin plastic gloves to keep them from getting wet," he said. "Unfortunately the thicker, warmer gloves are too bulky to do a good job of cleaning." And all bets are off when it gets windy, Turman said. "If it hits 20 mph or higher, it's just too dangerous out," he said. "That's when we only clean windows inside the building."

A window washer at the Dirksen Federal Building is silhouetted against the background of Alexander Calder's sculpture Falmingo.

Chicago Winter: Wind Chill Advisory Issued, Bitter Cold Returns - Chicago's bizarrely -- and historically -- mild winter took a turn for the bitter over the weekend as the coldest temperatures of the season to date arrived in the area. The National Weather Service has issued a wind chill advisory for all of Cook County and a number of its surrounding counties that goes into effect at 6 p.m. Monday and will continue through 10 a.m. Tuesday, the Chicago Tribune reports. The frigid temperatures are the coldest the city has experienced in two years, according to NBC Chicago.

Cold winds in the city exceeded 60 mph in some areas Saturday evening, according to ABC Chicago, and approached 50 mph in other spots throughout the city and low temperatures in the single digits Sunday evening were accompanied by wind chills as low as 20 degrees below zero. The wind chill Monday evening again reached as low as 20 degrees below zero.

Matthew LaBaire washes windows on Main Street in Worcester as temperatures are in the teens.

This weather is a cold fact: Matthew LaBaire was close to his limit washing windows outside at the Worcester County Sheriff's Department civil process office on Main Street. “My hands are frozen,” he said. “Right now I can't feel them.” Mr. LaBaire works for Stephen's Window Service. He said the cold was making it difficult to wash the windows but it was the only day he could do the job. He was wearing gloves but his hands were saturated. Mr. LaBaire said he uses windshield washing fluid to clean windows in the cold but with wind chill temperature as low as -8, he had to wipe off the window quickly to prevent ice from forming.

WEST NORFOLK: Your views on the snowy shutdown - Parents, students and workers across West Norfolk refused to be stopped in their tracks by Sunday night’s snowfall as schools closed and buses ground to a halt. Mark Allison, from Middleton, a self-employed window cleaner, said: “It hasn’t really affected me - the roads are a bit slushy, but I’ve got a truck so I just get on with it. I have to come it, I’m self-employed. If I don’t work, I don’t make any money.”

A different problem..

Joe Paglini Jr., co-owner of Park Ridge Snowplowing Inc., surveys the snowplows he says have not been used all winter.

Siouxlanders grapple with numbing cold, subzero temps: Bob Reynolds, of Clear View Window Cleaning in Sioux City, dressed in layers Monday, but it still wasn't enough to prevent the numbing cold from sending him back inside. "I'm only out here for 15 minutes at a crack," he said. The high on Monday was 9 degrees, registered at 2:13 p.m., the first day the region failed to reach double digits since Feb. 8, 2011, according to the National Weather Service. The temperature at one point Monday morning dropped to minus 1.

The cold weather pattern enveloped a wide section of the upper Midwest, producing a string of negative temperatures and wind chill advisories from Wisconsin to the Dakotas. A temperature reading of minus 9 in Mason City, Iowa, combined with gusty winds to make it feel like 34 below zero on Monday morning.

Waiting for the white stuff - Recreation, snow removal companies missing snowfall: As January nears its end, many miss the winter staple of fluffy white snow. But for some, the longing is much more than nostalgia — it's business. Plowing companies, winter recreation outlets and others in snow-loving industries all suffer. As of press time Tuesday, there had been little to no accumulation in most of Cook, Lake and Kane counties — a problem for businesses that rely on snow. Making this year's record-breaking lack of snowfall even more puzzling, the 2011-12 winter after the February 2011 blizzard had far less snow. That makes two tough years in a row. "I said, it can't be like that again," said Charles Miller of St. Charles, whose wife owns Charles Miller Lawn and Snow. Miller recalled thinking it would be highly unlikely to have two winters in a row light on snow, leading him to buy a $10,000 piece of equipment at the season's start. To bring in some revenue for his company and his employees, "I've been doing mulch, believe it or not … in December and January," Miller said. "To me, that's unheard of."

Others have to wait, like Joe Paglini Jr., who along with his father runs Park Ridge Snowplowing. "All you can do anymore is just laugh," he said of the mild winter that has kept his small fleet of snowplows unused. "Everybody gets ready and the snow just doesn't come." Half of Paglini's business involves snow removal in and around the near northwest suburb, and he said he's had to sell two of his nine trucks. The gas station and auto repair shop that constitute the remainder of his business have also suffered, he said. "Without snow, there are less accidents," he said. "So the body work has been dead."

John Peterson, who owns a snow removal and landscaping business in Lake Bluff, also depends heavily on snow — its removal accounts for about 60 percent of his annual revenue. Peterson said he expects this year to be even worse than previous years with little snow. "I'm not going to hold my breath," he said. "We may get one or two snows, but it's not going to be enough to make up for the season."

Chris Geldermann, 32, who manages C&E Outdoor Services in Glenview, has had to expand his snowplowing business to include window power-washing and holiday-lights cleaning, among other services. "If all I did was snow removal, I'd be homeless," said Geldermann, who also has a second job. Tim Metz, trail boss of the Elgin Cold Ducks Snowmobile Club, said members — who are from throughout the Chicago suburbs — are heading to Wisconsin or Michigan. That means the club's system of trails in western Kane County go unused, he said. "I wake up in the middle of the night to look out the window," Metz said. "I see the moon still shining, with no snow."

Links, Deals & A Tattoo Or Two

WCR or Window Cleaning Resources have become a familiar name on most peoples computers. One guy above even had their logo inscribed into his leg. Now.... just need some sun!

So you're on facebook? What now? Need some hints & tips from old hands? This group is now the largest window cleaning group in the World on facebook. Just click the picture above to take you there.

Got any window cleaning tattoos? The famous Slayer wide bodied channels from WCR were a hit for many for their precision pulling ability & wide lengths. This young attendee of a previous IWCA meeting in Reno was so impressed he had the Slayer logo tattooed on his ankle. 

If you missed a previous blog about Chris Wilson & his amazing custom T-Shirts. You still have chance to get hold of one. Start posting right now. Chris Wilson of Ojai Valley, California creates custom T-shirts for Window Cleaners just like you & me.

In the market for a new Waterfed Pole? Great deals on wfp's are happening right now. While you're there - pick up your Free WFP manual, just click the picture above or click here.

Cold enough for you?  Keep your hands warm while you work with these neoprene glove by Glacier Gloves. The Perfect Curve Gloves are fleece lined premium 2mm yamamoto neoprene with perfect curved fingers for great dexterity. They are blind stitched and glued to be waterproof. Get them here, or click the picture above.

Systems for your business? The first system package from Window Cleaning Resource will be released Feb 15th! Business systems are free for members of the WCRA. Basically there are 5 main areas in the business, each area is broken down into dozens of categories and over a thousand individual systems. Chris Lambrinides of WCR says "Putting this stuff together has been my life's work, it really means a lot to me." "Creating and testing this stuff has taken a lot of time... & I just want to put it out in a way that its really appreciated." "Not because I need a pat on the back, but because if its distributed correctly and with thought it will be more valuable to those receiving it." "They will think about it more, be more excited to receive it and hopefully build better businesses because of it." To see a previous blog on WCRA, go here.

National Service Providers (NSP) in North America - love 'em or hate them, they still provide work. But how good are they at paying? Join & add to the national list if you know one near you or have worked for one here. Hopefully it will turn into a large permanent database, where window cleaners can relate & work out if it's in their interests to work with any independent service provider.

The new national averages widget from Responsibid is a new free tool embedded on the right hand side at WCR. It updates in real time & shows what other window cleaners across the World are charging for window cleaning services. Ever wondered how your your pricing stacks up against the competition? Now you know! Check it out today.

A New Site For Window Cleaners That Mean Business!

 

A new site for Window Cleaners that mean business! - The first hundred window cleaners to register will receive a FREE FEATURED LISTING on the #1 ranking Window Cleaner Directory worth £36.00. The aim of this revolutionary new website is to provide you with the knowledge and power to make a success of your window cleaning business. This is a website for window cleaning business professionals.

Three Reasons why registering on this site will improve your business

1. Informative articles
A wealth of informative articles have been prepared and will continue to be added to this site with the purpose of helping you to develop and improve your business. Industry experts are invited to submit their knowledge and experience on a wide range of subjects, such as marketing tips and business development ideas as well as the latest press releases.

2. Networking
Networking is good for business. Trade shows are a good way of networking, meeting suppliers, manufacturers and other window cleaners. Think of this site as a permanent trade show, a kind of shopping mall for window cleaners where you can browse,  shop and meet others in the trade. Ask questions and share your knowledge in the ‘Yahoo Answers’ style ‘WCR Answers‘. Comment on and rate videos in the extensive Video Library.

3. WCR Newsletter*
Keep up to date with the latest industry developments, new innovative products on the market, useful tips and advice and even discounts on products.

*This is an opt in service and you are not obligated to receive the newsletter.

Many more future developments are in store!

Window Cleaning Resources has moved with the times – Get your business moving too…


Register Now and join the revolutionary new website for window cleaners!

An International Window Cleaning Directory - Free

www.windowcleanerdirectory.co.uk receives an overhaul: Window Cleaning Resources are pleased to announce that the No.1 ranking WINDOW CLEANER DIRECTORY has now been given an impressive overhaul.

You can now edit your listing  upload your logo, include other add on services and encourage your customers to give you a high rating and positive review. We’ve made lots of improvements to the user experience, making it as easy as possible for potential customers to find you.

Look up ‘window cleaners’ or ‘window cleaning’   in Google.co.uk and you will see that www.windowcleanerdirectory.co.uk is ranked very highly. We have now dedicated an entire web page to your listing giving you a much more detailed profile. Listing your business along with a link to your website remains completely free and will help drive traffic to your own site and likely boost its search engine rankings thanks to the links from the directory.

By popular request we have also included a category for International listings! Many window cleaners have already expressed thanks for the work they have received through the directory and we are confident that it will continue to be a valuable asset to your marketing efforts.

The overhaul of the directory is just the first step in a major overhaul planned and well underway behind the scenes for the Window Cleaning Resources sites which have proved to be a highly popular destination for window cleaners surfing the web in search of the best deals from suppliers, new products, tips and advice and window cleaning rounds for sale. (Watch this space!)

We encourage you to claim and update your listing  as soon as possible to benefit fully from this free service provided by Window Cleaning Resources.

The Window Cleaning Resources Newsletter

The August 2010 issue of the Window Cleaning Resources newsletter has arrived. To view your free copy just click here or on the front cover above. Mark Henderson says “Doing our best to keep you up to date with industry developments.” To make sure you always get your free newsletter, sign up on the Window Cleaning Resources Newsletter page.

Round Tracker Version 4 PRO' - Software For Window Cleaners

If you missed the release date on Friday...the 4th version of Round Tracker Professional has just hit the streets offering even more options than version 3. Download the Free Trial today from the Round Tracker support forum here & listen to what others have to say about the program and decide for yourself whether £37 is money well spent. Video tutorials coming soon. As always click the pictures to enlarge for detail. Another great deal from Mark Henderson & Window Cleaning Resources!

SETTINGS PAGE:

Personalising your invoices.
Tailoring your accounts settings.
Transaction descriptions.
Set the marketing methods and advertising campaigns you wish to monitor.

OVERVIEW PAGE:

An at-a-glance look at how your business is doing. See where your money is going. Monitor your marketing efforts to see what works best.


HOME PAGE

This is at the heart of RTv4 PRO, and where you will enter your customer details, update your round , do your scheduling and organising and create the short lists of work to be printed as job lists. Forecast of work calendar + Show how you found the job (see monitoring advertising methods above).

JOB LIST PAGE:

Short lists of work to be done can be sent here. This page is a black and white, printer friendly page where you can then sort the list, hide prices from employees if you wish and include the date and instructions. Below the list is shown with prices hidden.

INCOME HISTORY PAGE:

When jobs have been done you can send them to this page to mark if, when and how the job was paid for. Invoices can be tracked and detailed debt lists printed. From here, invoices and matching envelopes can be created and those that pay can be sent from here to your accounts records. Quickly view or print a debt list showing outstanding invoices. Late invoices are highlighted.

INVOICE VIEW PAGE:

Here is where the invoice layout can be arranged and formatted to your taste. You can edit the body of the invoice if you wish to add more information on individual invoices. Using the settings page as shown above you can personalise the invoice and enter your own payment terms in days. (After this time expires invoices show as LATE on the Income History page). The invoice can be further personalised using the Excel formatting or by adding your own logo or header.

ACCOUNTS PAGE:

This is where you will record your money movements. Income marked as Sales can be sent here automatically from the Income History page. Expenses can be entered as well as other transactions such as deposits and transfers. There are 5 accounts you can track and use. Four of these can be names on the Settings page.

QUOTE CALCULATOR:

This handy tool allows you to quote for jobs based on the variables of target hourly rate, estimates time per section or window and the number of windows. It is particularly helpful for large jobs such as schools which may have many sections to the job. The job can be broken down into sections, estimating the time to clean one kind of window and multiplying up etc.

HELP PAGE:

This is a quick start guide included in the program but there is also this site which will include video tutorials, a downloadable PDF User Manual and the dedicated support forum.

What is Round Tracker v4 Pro?
Round Tracker v4 Pro is a simple and yet very effective business management system designed for the service industry. (Particularly with window cleaners in mind, though suitable for many business applications). Round Tracker v4 Pro requires Microsoft Excel version 2002 or newer to be fully functional. Check out the , screenshots, tips and instructions to get a better idea of how Round Tracker v4 works and how it can be of benefit to any kind of business in the service industry.