Showing posts with label mark henderson. Show all posts
Showing posts with label mark henderson. Show all posts

Monday, 6 May 2013

"How To" Clean Windows Professionally

Mark Henderson shows how to clean windows professionally.
Mark Henderson of Window Cleaning Resources UK has released his window cleaning "how to" videos through Unger Europe. If you haven't seen them, they are well worth a look & can be viewed directly in HD on Youtube here. The one below is on auto-play and should lead you through the 10 minute (average) each 1 - 4 parts.They can also be viewed in German here. If you have any problems viewing them, they can be played independently here...



Wednesday, 4 April 2012

Window Cleaning Magazine - April Edition


The latest Window Cleaning Magazine (WCM) hits the market today, membership is free & obligatory to read the magazine. Lots of new articles & a joy to read. Download it here now and if you've missed the previous editions, they are free to download at the same time. This months edition features these topics & much, much more..
  • Sky Pro window cleaning system - Automated window cleaning.
  • Dressed for business - by Simon Sherwood
  • Gardiner/Grippa Tank - Exclusive interview.
  • WCM interviews the IWCA.
  • What can members expect?
  • Nominations - WCM wfp awards.
  • WCM takes a look at SimPole.
  • Interview with Mark Henderson - Window cleaning Italian style.
  • Robinson-Solutions blog speaks to Jeff Brimble - the WFP king.
  • Nationwide window cleaners - We are one.
  • The new Reach-iT MiNi - We talk to Perry from China.
  • Are window cleaners in the UK exempt from drought orders?
  • And much, much more.

Tuesday, 31 August 2010

The Window Cleaning Resources Newsletter



The August 2010 issue of the Window Cleaning Resources newsletter has arrived. To view your free copy just click here or on the front cover above. Mark Henderson says “Doing our best to keep you up to date with industry developments.” To make sure you always get your free newsletter, sign up on the Window Cleaning Resources Newsletter page.

Sunday, 23 May 2010

Round Tracker Version 4 PRO' - Software For Window Cleaners



If you missed the release date on Friday...the 4th version of Round Tracker Professional has just hit the streets offering even more options than version 3. Download the Free Trial today from the Round Tracker support forum here & listen to what others have to say about the program and decide for yourself whether £37 is money well spent. Video tutorials coming soon. As always click the pictures to enlarge for detail. Another great deal from Mark Henderson & Window Cleaning Resources!



SETTINGS PAGE:
Personalising your invoices.
Tailoring your accounts settings.
Transaction descriptions.
Set the marketing methods and advertising campaigns you wish to monitor.


OVERVIEW PAGE:

An at-a-glance look at how your business is doing. See where your money is going. Monitor your marketing efforts to see what works best.


HOME PAGE

This is at the heart of RTv4 PRO, and where you will enter your customer details, update your round , do your scheduling and organising and create the short lists of work to be printed as job lists. Forecast of work calendar + Show how you found the job (see monitoring advertising methods above).

JOB LIST PAGE:

Short lists of work to be done can be sent here. This page is a black and white, printer friendly page where you can then sort the list, hide prices from employees if you wish and include the date and instructions. Below the list is shown with prices hidden.

INCOME HISTORY PAGE:

When jobs have been done you can send them to this page to mark if, when and how the job was paid for. Invoices can be tracked and detailed debt lists printed. From here, invoices and matching envelopes can be created and those that pay can be sent from here to your accounts records. Quickly view or print a debt list showing outstanding invoices. Late invoices are highlighted.


INVOICE VIEW PAGE:

Here is where the invoice layout can be arranged and formatted to your taste. You can edit the body of the invoice if you wish to add more information on individual invoices. Using the settings page as shown above you can personalise the invoice and enter your own payment terms in days. (After this time expires invoices show as LATE on the Income History page). The invoice can be further personalised using the Excel formatting or by adding your own logo or header.

ACCOUNTS PAGE:

This is where you will record your money movements. Income marked as Sales can be sent here automatically from the Income History page. Expenses can be entered as well as other transactions such as deposits and transfers. There are 5 accounts you can track and use. Four of these can be names on the Settings page.

QUOTE CALCULATOR:

This handy tool allows you to quote for jobs based on the variables of target hourly rate, estimates time per section or window and the number of windows. It is particularly helpful for large jobs such as schools which may have many sections to the job. The job can be broken down into sections, estimating the time to clean one kind of window and multiplying up etc.

HELP PAGE:

This is a quick start guide included in the program but there is also this site which will include video tutorials, a downloadable PDF User Manual and the dedicated support forum.

What is Round Tracker v4 Pro?
Round Tracker v4 Pro is a simple and yet very effective business management system designed for the service industry. (Particularly with window cleaners in mind, though suitable for many business applications). Round Tracker v4 Pro requires Microsoft Excel version 2002 or newer to be fully functional. Check out the , screenshots, tips and instructions to get a better idea of how Round Tracker v4 works and how it can be of benefit to any kind of business in the service industry.

Monday, 9 November 2009

Window Cleaning Rounds For Sale


Membership site for window cleaners: Since October 2006 Window Cleaning Resources have been providing a free online service for window cleaners. The tips, articles, products and industry links have helped hundreds of window cleaners in the developing of their business. More recently Window Cleaning Resources developed a site for the purpose of buying and selling window cleaning rounds called "window cleaning round for sale."

With hundreds of rounds being advertised and sold in the past year or so, the site quickly became the UK’s marketplace of window cleaning rounds. “We’re working on developing the rounds for sale site so that it becomes an online marketplace not just for window cleaning rounds but second hand vans and equipment, job vacancies, subcontract work opportunities and more,” explains Mark Henderson, owner of the company.

“The site has a lot of potential but the development of it obviously requires a financial investment which meant moving to a subscription basis arrangement. I have a web developer working on the project at the moment and you can expect to see more features on the site appearing in coming weeks. The move to a subscription basis didn’t please everybody but the response from most has been acknowledgment of the fact that the new format brings with it a lot of benefits for serious buyers and sellers.” Recently an article ‘Good News and Bad News’ was posted on the new Window Cleaning Resources blog explaining some of these key benefits since the subscription arrangement was introduced.:

Good news for sellers:

  • Now you don’t need to worry about posting details of your livelihood on the internet for the whole world to see. Only those that have paid a subscription fee will be able to see who you are.
  • Previously it was not unusual for a seller to be contacted by literally 20 different interested parties wanting to buy the same round. Inevitably, among these there would be some time wasters. With 20 potential buyers you obviously don’t want to be messed about by a time waster. Now, the first ones to call you will likely be the ‘early bird’ Full Members that have paid for the privilege of receiving an email notification as soon as any rounds are added to the site. These callers have already shown a level of commitment having paid to be first in line to call you. Meaning, less chance of them being a time waster.
  • You can now log into your account and mark the round as Sold as soon as it sells or update the advert if you sell part of a round.
  • If you are selling up and want to sell your van, system or equipment separately then you can you can advertise it in the Equipment section.

Good news for the buyers:

  • If you are the type that likes to be first in line at the sales to grab a bargain then you can opt to be an ‘early bird’ Full Member and receive email notification of new adverts as soon as they appear on the site.
  • You are not going to be pushed out by someone that just wanted to have a nosey at the work and get an idea of how much they charge.
  • You can now post an advert for Rounds Wanted so people come to you with work for sale. Once again these are people that have shown a level of commitment having paid the subscription fee in order to contact you.
  • You only need to pay when a round comes up that you are interested in, unless you want to receive the email notification as soon as new rounds are added as a Full Member.
  • It only costs £5 every 3 months to be a Basic Member (which allows you to place for sale adverts and to view contact details) or £10 every 3 months to be a Full Member (which allows you to place for sale and wanted adverts and also to be notified of new adverts.) Of course, you can cancel the subscription at anytime and still have full access until the account expires at the end of the 3 month period.
  • Since there are loads of rounds for sale you can now search the site using a combination of criteria or keywords to quickly find what you are looking for.

“With more additions to the site coming soon included in the membership package, I’m determined to make the site even better and provide the industry with a site that plays a key role in the development of window cleaning businesses is the UK.”

Thursday, 8 October 2009

Wagtail Fun & Cleaning Difficult Windows

This is my last post before I head out to the Federation Window Cleaning Show in Blackpool, UK. All those that will be there don't forget to say hello & ask for a card off me. I have some exiting developments here at "Robinson-Solutions Towers," hopefully you will be part of it. More news coming soon!

Mark Henderson of "Puliziavetri," his window cleaning company in Italy & of Window Cleaning Resource UK fame have some new videos. Mark & his colleagues, Davide & Davide show off their skills in the next couple of videos. The first video being part of the "Wagtail World Window Cleaning Challenge" - to clean a shop window in under 30 seconds flat - see here & here for more details. The second video has a commentary by Mark. If you like these videos, you may be interested in a special DVD deal available only on this blog here.




Luis of "Limpiezas Maturana" in Madrid shows you how he deals with those bars & wires covering the windows. Yep - we like to make life difficult in Spain.

Saturday, 26 September 2009

3 for 2 - Window Cleaning DVD Unique Offer



Mark Henderson of Window Cleaning Resource UK has kindly agreed to this 3 for the price of 2 offer for a limited time period. Get them while you can! All 3 for £40 +p&p.

What you get:

1. Advanced Window Cleaning Skills DVD
The most comprehensive guide to traditional window cleaning available, An ideal training aid. Learn such skills as; selecting the right tool for the job, minimising detailing, cleaning interior windows, using a scraper blade and the various techniques used for using a traditional extension pole up to a height of 10 metres. Work effectively! Each piece of equipment is explained and shown how it is used on real jobs. Warning: This DVD could seriously transform the way you and your staff clean windows. Normally £19.99+£1.50 P&P.

2. Window Cleaning Essentials DVD
This DVD shows how you can improve your skills as a window cleaner, helping you to work faster and more efficiently hence earning more money. It also offers useful tips regarding organisation, motivation and customer rapport. With the Window Cleaning Essentials DVD you will discover basic techniques and equipment required for novice window cleaners and anyone who might be considering starting their own window cleaning business. How to deal with various types of windows such as leaded and Georgian windows. Hints and tips that will help you avoid common and time costly mistakes. How to stay organised in your work and remain motivated. How to increase your income by improving the efficiency of your technique. An advanced technique is put to the test and the huge time difference is clearly shown, illustrating the effect it will have on your earnings. Normally £19.99+£1.50 P&P.

3. Choosing and Using a Water Fed Pole System DVD
This DVD shows how the water fed pole system works and offers advice for choosing the best type of system for your needs. It also demonstrates how to use a water fed pole to get the best results and contains many useful tips that can save you time and make you money. Normally £19.99+£1.50 P&P.

Buy all 3 securely by clicking the link below (this offer is not found anywhere else on the internet - not even on the Window Cleaning Resource UK website).

OFFER NOW FINISHED!


Thursday, 27 November 2008

RoundTracker V4 Window Cleaning Softwear



Mark Henderson of Window Cleaning Resources has just released the fully functional release of Roundtracker Version 4. Click the Roundtracker V4 at top of page to take you to the videos now!

Easy to navigate and intuitive to use........it’s all there in front of you! Entering customer information is quick and easy. Unlike many software programs for window cleaners there is no need to navigate through different screens in order to access or update information. All information is there in front of you, which may at first glance look complicated, but in practice makes life easier. Pop up notes, video tutorials and online support included.

Flexible to meet the needs of your business......you want it...you got it! We realize that not all window cleaners manage their round in the same way. Round Tracker v4 is designed in such a way that you can use the program to generate job lists based on any number of factors and combinations by using the filter tools. Job frequency is calculated in days so it doesn’t matter if you run a 4 week or a calendar month schedule. We know that the weather can upset your schedule so rescheduling work is a piece of cake! We can even customise the program to meet your specific needs.

What will it do to help my business?........ more organised, more money! Being organised and efficient when it come to the scheduling of your work will not only help you to maintain a good reputation as being professional and reliable, but knowing exactly what jobs are to do and which jobs are priority, will also mean an increase in earnings as you make the most of your day.

Home page
The hub of the program, this is where you enter the customer info. Generate and print flexible job lists or debt lists quickly according to any criteria you wish. Customer status profile tells you the number and value of new, active, irregular or inactive customers that you have and the total monthly value of your round. Prioritise and refine your work. Include job notes or reminders to take certain equipment. Calendar view - see what round would be due on any given day in the future. Re-schedule overdue work or first time cleans. See at a glance how much is due today, due tomorrow and total outstanding in the work overview.
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PDA Worksheet
Transfer your round or job list to take with you on a PDA device and update as you go. This page can also be used as a ‘notepad’ for reorganising the order jobs appear in the round. If you wish to give a job list to employees without the prices shown, you can do that here.
Income History Keep track of work done each day by transferring it to this page. Using the date filters, see immediately how much work was done on any given date or period. Include job history notes that you can refer back to (eg. said to “miss this time”, price increase, change of frequency etc.)
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Simple Accounts
Keep a record of the total amount of earnings and expenses for each day. Enter how many hours you worked to be shown average hourly earnings after expenses. See from the average earnings which round is the most lucrative and which is least to help refine your work.
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Full Accounts
Keep a record of all money handled, cash or cheque. Show movement of money as it is deposited in back and record expenses. This page reflects your bank statements as well as cash in hand. Using a code for each type of transaction and expense, you can quickly see how much you have spent on any given category and when as well as how much takings you received as cash, cheque or BACS payment or otherwise. Reconcile your records with your bank statements to trace bank errors or errors in your own record keeping.
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Invoice Records
Create 10 invoices automatically and once printed, add them to your invoice records. Include Purchase Order numbers, supplier reference numbers if you need to. VAT is automatically calculated if you tick the box on the Home page indicating you are VAT registered. Keep a record of your invoices and when they are paid (including part payments). Set payment terms (eg. to be paid in 28 days) and when it becomes overdue the invoice shows up as being LATE.
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Print Invoices
Print from 1 to 10 automatically generated invoices at a time.Professional layout based on the invoices included in our Business Stationery Templates Kit.Personalise the invoices to suit your business with a choice of logos or by using your own.Add further information to the invoice body if need be.
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Quote Calculator
Put this sheet on your PDA or smart phone and use to help you quote for larger jobs.Calculate the quote based on estimated time and target hourly rate,Quote larger jobs in sections to provide quotes for specific areas of the job.
*Requires Microsoft Excel 2003 or later to be fully functional.
Free Trial Version Available


Hear what they are saying.....
"What a brilliant improvement you have made, it seems to be a lot easier to use and move around. Thank you for your time and help sorting me out. Kind Regards John."
"I've just transferred my round to it, and have to say impressed so far. Yes you can add your own logos to invoices, Stuart."
"Being able to organise the order of your jobs is a big plus for me so keep us up to date. If we have already purchased the previous version is there a discount for an upgrade?" YES!
"I'm very happy with the pre-release version and can't think of any things you could improve on! Chris."
Quick to use and extremely flexible, Round Tracker v4 is the best value for money software program for window cleaners you are likely to find. Watch the demo video and see why.

Saturday, 4 October 2008

Round Tracker - Window Cleaning Softwear



Mark Henderson from the UK based "Window Cleaning Resources" has released Version 4 of "Roundtracker" a route softwear program for window cleaners. The engine uses microsoft excel & can be downloaded as a trial download only - here. Mark says "it's still at the Pre Release stage to iron out any bugs, but shortly will become available hopefully along with some video tutorials online, although clear instructions have been provided using pop up notes."

Version 3 is still available to buy for £10 here or for trial at the same location. Mark says "Undoubtably the cheapest automated window cleaning round management system available, yet so useful and easy to use." "Requires Microsoft Excel 2002 or newer to be fully functional." "Version 4 will be £25 for new customers and £10 to upgrade for existing customers." The newer features include:
A calendar view at any given future date based on the Next due date and intervals.
You can reorganise the order of jobs using the Data Sort Tool.
Use the worksheet on a PDA (quote calculator included which you can use on PDA).
An improved printed job sheet format.
Personalisable invoices with some logos to choose from.
Automatically print 10 invoices at a time.
A choice of account keeping methods. eg. simple accounts, full accounts, Job history.

Meanwhile, for those who have no interest in softwear for window cleaning - here are a couple of video's of Mark in action....

Sunday, 24 February 2008

UK Window Cleaning Resource

Have to give Mark his dues. He created this site when there was a need. And still people don't know about it! So here it is Window cleaning resources, & what a wonder it is. It covers all aspects of the industry from buying rounds to "dog-earing your squeegee". He has produced some DVD's for noobies to the industry & I must say they are great viewing. Here is Mark collecting his award from the Federation of window cleaners for ermm, I don't really know? A nice jumper? Only kidding Mark.


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