Windows Clean As A Whistle

Jared Geisick of Blu Sky Window Cleaning cleans the windows of the Nevada County Courthouse.

Windows clean as a whistle: In 2006, when single mom Alissa Cimino went looking for a business to buy, a small ad in the newspaper caught her eye: “Window cleaning business for sale.” Cimino, a Nevada County native, was intrigued. She wanted a job that would allow her some flexibility and give her time with her kids. “I thought to myself, ‘I grew up on a ranch — I’m not afraid of hard work — how hard could it be?’” she said. “But after purchasing the business, I realized there was one thing I hadn’t taken into account — I’m afraid of heights.”

As it turns out, the business of window cleaning routinely involves tall ladders and scaffolding — two things Cimino still does her best to avoid. Yet her fear of heights ending up serving as the motivator to hire a staff that was licensed, bonded, insured and highly trained, which meant she could streamline the job training process. She took the plunge and bought top-notch equipment and a $1 million insurance policy and required her team to have criminal background checks and undergo drug testing — something rarely done in the business. She offered senior discounts, free estimates and included cleaning tracks, sills, screens and frames at no extra charge. It paid off.

Cimino’s business, Blu Sky Window Cleaning, now has more than 220 commercial accounts all over Nevada County. They also service residential and industrial properties in addition to many government buildings, such as the Nevada County Courthouse, the Nevada Irrigation District’s offices and the Public Defender’s Office.

There are now three trucks and five employees, who generally work in teams of two — one cleans inside while the other cleans outside simultaneously, which cuts the cleaning time in half, Cimino said. When needed — such as in homes — the staff uses drop cloths and wears booties so dirt is not left behind.
 

Blu Sky cleans exterior glass with deionized water, which does not cause spotting or a mineral residue. Each truck is equipped with water tanks with sand beds that leach out the minerals. One of the company’s key jobs is removing hard water stains from windows and shower doors.

They buy “huck” towels — which are 100 percent cotton — in 100-pound boxes. “Over the years, glass has become more and more scientifically advanced,” said Cimino. “We have to be sure we’re using the right solution on the right glass. We clean it down to the pore.” Blu Sky is a “green company” and uses no chemicals, Cimino said. If a window is not performing well, Blu Sky will research the warranty, and help clients get a replacement or repair.

The company has also recently teamed up with California Solar Electric Company to clean solar panels, including a free cleaning with installation. If it rains the day after your windows are cleaned and there is new spotting, Blu Sky will fix it at no cost.

Cimino said the rest of her staff are all males because “there just aren’t that many women who are into dirt, webs, lizards and spiders.” When she’s out on a job with her staff, Cimino says it’s not uncommon for clients to assume one of the men is in charge. “My staff always has to gesture toward me,” she said. “They’ll say, ‘Talk to her — she’s the boss.”

Western Australian Height Workers Let Down By Anchors

Don't look down: report suggests safety of almost half workers at height in WA could be at risk.

Half of Western Australias height workers could be at risk: Almost half of WA's maintenance workers are risking their lives on top of Perth's tall buildings due to unfit safety devices, according to a peak safety industry body.

In a study 268 out of 608 roof anchors, used to connect a worker's safety harness to a building, were found to be incorrectly installed and useless in the event of a fall, a recent audit of Perth buildings revealed. The Working At Heights Association audit included a cross-section of both single and multi-storey commercial premises throughout Perth, including universities, warehouses, retail stores and offices.

The audit found that buildings with unfit safety devices varied in age and there was no difference between equipment installed recently or over time. Those at risk included maintenance workers who are required to work from height such as painters, window cleaners and repairman.

WAHA secretary Gordon Cadzow said said it showed that height safety is often overlooked outside the construction industry and "desperately hoped" the findings would bring change to the regulation of safety device installation. "20 Australians are killed at work by falls from height each year - a figure that has remained constant over the last eight years," he said.

While falls from height remains of the biggest causes of workplace death, no data is collected on whether unfit safety devices are to blame, Mr Cadzow said. "The problem is that it's not being policed," he said. "The statistics aren't able to tell you whether inadequate fall prevention systems contributed to the final outcome." Mr Cadzow said there was no penalty for the incorrect installation of safety devices.

One in three safety devices unfit to save lives (by Kevin Jones): On September 3 2013 I will be on a panel in Sydney discussing issues associated with working at heights. Below is a media release (not yet available online) about the panel and some recent data on working at heights risks. The quotes are mine. Inaction by policy makers is putting lives at risk and now, says a peak safety industry body, there are the numbers to prove it.

On September 3 2013 I will be on a panel in Sydney discussing issues associated with working at heights. Below is a media release (not yet available online) about the panel and some recent data on working at heights risks. The quotes are mine. Inaction by policy makers is putting lives at risk and now, says a peak safety industry body, there are the numbers to prove it.

The Working At Heights Association (WAHA) will host a crisis summit on Tuesday at The Safety Show Sydney, where it will reveal that one in three roof anchors are unfit for use. Of the 3245 anchors audited by association members over the last three months, 2260 were deemed unusable.

Part of the problem, says WAHA secretary Gordon Cadzow, has been the lack of awareness of the number of inadequate safety systems on Australia’s rooftops.

“Falls from height are one of Australia’s biggest causes of workplace deaths but the statistics aren’t able to tell you whether inadequate fall prevention systems contributed to the final outcome,” Mr Cadzow explains.

Twenty Australians are killed at work by falls from height each year – a figure that has remained almost constant over the last eight years.

OHS commentator and author of the SafetyAtWorkBlog, Kevin Jones, says height safety is often overlooked.

“The ‘fails’ identified by members of WAHA are of great concern and shine a light on an area of construction and maintenance services that few of us ‘ground dwellers’ really consider or understand,” Mr Jones says.

Regulators, too, seem to have a blind spot when it comes to safe work at heights outside the construction industry, says Mr Cadzow.

“The regulators will tell you that the law mandates the job has to be done properly by a competent person,” Cadzow says. “The problem is that it’s not being policed.”

The alarming survey results offer a serious challenge for Safe Work Australia, regulators and OHS decision makers, says Kevin Jones.

“WAHA’s survey is trying to get us to look up and not only to look but to see,” Mr Jones says. “Working at heights is an acknowledged hazard in the construction industry but remains a ‘hazard in progress’ in others. WAHA’s data should start a safety conversation but the test of the survey’s value will be what solutions are offered. Discussion must always lead to action, particularly on safety matters.”

Gordon Cadzow desperately hopes Tuesday’s summit will bring change. Prominent OHS lawyer and author, Michael Tooma will facilitate public discussion and a panel of experts including representatives from WorkCover NSW, construction, international height safety bodies, the occupational health and safety sector and WAHA itself.

“Our association was established years ago after a fatality and we continue to dedicate our efforts to stop it happening again,” Mr Cadzow says. “There’s nothing like a death to make you think in a different way.”

The fall prevention industry crisis summit will include an open discussion and, at its conclusion, WAHA will ask for a show of support from the public. Attendance is free but organisers say seating is limited.