Showing posts with label economy problems. Show all posts
Showing posts with label economy problems. Show all posts

Thursday, 25 March 2010

Spring Cleaning Starts With Advice To HomeOwners

Advice on Spring Cleaning Services: The signs of spring are here: warmer weather, the start of daylight savings time — and a rush to book housekeeping services for an attic-to-basement spring cleaning.

Residential cleaning services have been among the top 10 most searched-for services on consumer review site Angie’s List over the past 30 days. Even in the sluggish economy, residential cleaning services are a booming business, according to a January report from The Freedonia Group. Services reeled in $12.25 billion in 2008, and the industry is projected to reach $15.8 billion in 2013.

But don’t get taken to the cleaners by your cleaners. Before hiring a company or individual for your annual scrub-down or recurring service, there are precautions to take. Make sure you and the service agree on the work to be done, how many people will be coming into your home — and how they are screened — and who will be responsible in case of mishaps. Here are some pointers.

Get an in-person estimate:
It’s more accurate than one provided based on details offered via phone or online form, says Angie Hicks, the founder of Angie’s List. Without one, you’re likely to be upset with either the service or the bill. “Each person’s definition of clean is very different,” she says. An in-person estimate lets the housecleaner get a sense of just how much work is entailed, based on the current state of your space and a description of your expectations.

Clip coupons:
There are plenty online and in coupon mailers for regular maid service, as well as specialized services such as carpet cleaning and window washing, says Lisa Reynolds, a spokeswoman for savings site RedPlum.com. Maid Pro in Louisville, Ky., has a coupon offering customers who want weekly or biweekly service a $20 discount on their first cleaning, $25 off their fourth and $40 off their seventh. It’s also good for $20 off a one-time cleaning. Check services’ own sites, too — many list coupons or monthly specials. Group-discount sites also occasionally offer deals on cleaning services. For example, Groupon.com recently offered New Yorkers three hours of Today’s Maid Service for $49, a 50% discount.

Use elbow grease:
It pays to do some prep work pre-cleaning. “[The bill] comes down to, how much time are we going to spend in the home?” says Colin Bishop, the executive vice president of development for The Maids Home Services, a national cleaning franchise. Before the maid arrives, de-clutter so she doesn’t need to waste 20 minutes picking up all your kids’ toys from the living room floor before even starting to clean.

Check the guarantee:
Most complaints to the Better Business Bureau about housecleaning services have to do with how well (or not at all) something was cleaned, says spokeswoman Allison Southwick. That includes complaints about appointment no-shows and late arrivals that cut cleaning time. Get any guarantees about time frame and duties in writing before you schedule service. Most reputable companies will come back to re-clean the problem area free of charge if the results don’t live up to their promise.

Read reviews:
Check the Better Business Bureau, Angie’s List and other consumer review sites to see what customers are saying about a service. Also make sure the service is both insured and bonded, which protects you if items go missing or get broken, or if the staff member is injured on your property. “Otherwise, that [claim] goes against your homeowner’s insurance,” Hicks says.

Scale back:
You’re the boss when it comes to where cleaning services make an effort. “You want the high-traffic areas to get the most attention,” Bishop says. Tell the service to skip, or only do light cleaning, on areas such as the guest bedrooms or formal dining room. If you’re paying for recurring service, some cleaning -- dusting and vacuuming -- can help you stretch the time between appointments, reducing your bill, says Teresa Ward, the owner of Teresa’s Family Cleaning, which serves communities on Long Island in New York.

Get and make referrals:
Maid services typically offer deals to both the new client and the current customer who referred them. Phoenix-based Earth Maids, for example, gives a $25 credit to each after the new client’s second service. If there’s no formal program, ask for a referral discount anyway, Reynolds says. Many services will offer a lower recurring rate if you can bring in a friend or neighbor at the same time you sign up.

Thursday, 22 October 2009

A Lesson From the Recession

Reversing the slippery slope towards dull mediocrity: By Larry Galler

The new company bubbled with enthusiasm. The founders were ambitious, energetic, and hopeful. They gave every customer friendly service, followed up after the sale, responded promptly when there was a rare problem, and did everything in a high quality, high value manner. Their opening energy helped the business quickly get above the break-even point and started making a modest profit because of the founders constant personal involvement.

But, as the business matured, that burst of energy at the opening dissipated and, unfortunately, couldn't be sustained. While the modest profit continued, the intense concentration and energy the owners had invested in the business began to wane and, little by little, the business started down the slippery slope towards mediocrity. It seemed as if they were just going through the motions, expending the least possible amount of energy to satisfy customers, never able to inspire themselves to thrill their customers or motivate their staff to a higher purpose.

They hung on, growing if the economy was good or their service was needed. They stayed on that plateau for a few years, complaining about the state of their business, their staff, and just about everything except their own attitude and personal lack of enthusiasm.

One day the founders went out to lunch together. They commiserated about the state of affairs, became nostalgic for the early days when, every morning, they almost ran from the parking lot to the front door filled with creative energy. One of them mumbled, "Maybe we have to do something to reinvigorate ourselves and our business or we'll ultimately fail."

They realized that once their initial goal of reaching sustainable sales volume had been reached, they never created new goals, didn't have any other challenges to inspire themselves. So, on a napkin, they wrote out three goals, attainable with effort: a sales goal, an administrative goal, and a maintenance goal and a reward they could win if they reached them. That was the start of renewed concentration, energy, and growth towards reversing the slide into mediocrity and probably into failure. Today their trajectory, for the first time since they reached break-even, is climbing towards prosperity.

Send a comment or question to Larry: Larry@larrygaller.com

Musings

According to the Family Business Institute, the Bureau of Labor Statistics says about 4 million out of 24 million closely held businesses have shut their doors during recession. That's about 17% of all small businesses who are now OUT OF BUSINESS!

Some of this, of course, is due to natural attrition - even in the best of times some businesses fail for various reason. But this is different. Drive through the downtown section and strip centers of most towns and you will see a higher than average number of "for rent" signs in windows of dark stores. Look at warehouse parks and office building and you will see more signs that indicate failed businesses in spaces that were formerly bustling businesses. The recession has had dire effect on many small businesses.

Some of these businesses are in industries that have really been hammered and even the best managed companies in those industries have truly suffered. Some other businesses had bad timing issues, expanding and taking on debt at the peak of the expansion wave and, when things tightened up, were buried under that debt.

But I'd be willing to wager that the bulk of the failed businesses were ones that were marginal or badly managed before the recession - little to no planning, few financial controls, internal strife, indifferent customer service, and a reactive instead of a proactive method of doing business.

While the business news seems to be brightening hopefully, we still have a long way to go before we get back to "business as usual." But, as the economy recovers, the surviving businesses, instead of giving themselves congratulatory "high-fives" should be looking proactively to the future and discovering ways to become better at all the tasks that separate the mediocre businesses from the good ones and the good ones from the great businesses and put into action steps to make themselves better, more competitive, and more sustainable so your business does not become a statistic when the economy tanks again.

Friday, 21 August 2009

Quick Window Cleaning Links & Stories



Canny marketing ploy helps Men in Kilts clean up: During the recession, this company is doubling business. The Lower Mainland’s tartan army is growing. Men in Kilts is cleaning up, proving true the old Saturday Night Live adage: “If it’s not Scottish, it’s crap.” In the face of a worldwide recession, the Richmond-based window and gutter-cleaning company has seen its business double in each of the last three years. Sales are expected to top $1 million this fiscal year. “Business has been going great,” said president Nic Brand, who started MIK in 2002 on a shoestring budget out of the back of his beat-up 1985 Honda. “We are bucking the trend in terms of the recession. We broke a couple of sales in a month records in May and June.”
Business has been booming since CEO Brent Hohlweg came on board about three years ago, with MIK now boasting 15 to 20 employees during peak season and a fleet of eight trucks painted with a distinctive green tartan. All the employees wear kilts — in a tartan similar to Brand’s Sutherland family clan — and cheeky T-shirts reading: “No peeking.” “We were sitting around having a drink and my wife said: ‘Why don’t you wear a kilt, you are Scottish,” said Brand, 31, who’s family is from Aberdeen in Scotland. “It’s a blast, we have tourists come up and ask to take pictures with us. “I wear a kilt five days a week — it’s a natural disarmer. No one forgets us. And we do get asked [whether staff wear anything underneath their kilts] all the time and, yes, people do peek.” Brand said all MIK employees are put through Tartan Bootcamp, but aren’t asked to model a kilt during their job interview — or do their best Stuart Rankin impression, made famous by SNL’s Mike Myers.
“If you drive a tartan truck and wear pants, you get a lot of funny looks. So you have to wear a kilt,” said Brand. “Our guys just have to dig the freedom. You don’t have to be Scottish. We have Asian guys and Filipino guys and they all love it.” In pursuit of its goal to be “North America’s premier window and gutter-cleaning company,” MIK plans to sell franchises soon, with the first one in place by spring 2011. Also see previous blogs here.

Wyke Regis mugging victim's cash replaced by two businessmen: Two businessmen have chipped in to replace £80 cash that was stolen from an elderly Weymouth man in a brazen daylight robbery. The owner of Alf’s Fish and Chips in Chickerell Road, John Pearce, has given £40 of his own money to the 69-year-old victim who was attacked in Wyke Regis earlier this month. Mr Pearce’s generous offer has been matched by Pete McKernan, the owner of Wyke Window Cleaning Services. The donations follow an appeal by Dorset Police for witnesses and information after an elderly Wyke Regis man was attacked at 5.30pm on Thursday, August 6, in Shrubbery Lane.
The man had been walking home when he was struck on the back of the neck by what is believed to be more than one assailant. The attackers then stole £80 from their victim and fled as he lay helpless on the floor. A Dorset Police spokesman said the victim, who did not wish to be identified, suffered scratches to his face and was ‘understandably shocked and upset’. Mr Pearce, who is well-known for helping elderly people in the community with donations of food and help in funding day trips, said: “I just felt it was disgusting that an old man could be attacked like that and I felt sorry for him. Inspector Pete Meteau of Weymouth Police has praised Mr Pearce and Mr McKernan for their generosity and issued a fresh appeal for anyone with information to come forward. He said: “PC David Frampton is still appealing for witnesses to this robbery to come forward.” Insp Meteau added that anyone who saw the crime take place or who has information about those involved should contact Weymouth Police on 01305 222222 or call Crimestoppers anonymously on 0800 555111.

Does everyone have their eyes shut while disaster happens right here in Clearwater and every other town across the country? I see so many businesses either closed or only open part time. They cut hours to save dollars. I just heard that three post offices in our area may be closing and one office has already moved the bulk mail to the Tampa postal facility. I know four business owners who are taking on cleaning jobs, lawn care, window washing, care of the elderly, car washing or any other job just to feed the family and try to pay some bills.

Empowering Children to.....ruin the economy! Today's blog is for Kathy Moreno who is struggling to take care of her 14 year old nephew. I know it can be hard to ask the children in our lives to make sacrifices and to help out when times are tough and money is tight. But I think it can actually be good for them to pitch in and contribute to both their own and the family's financial needs, within reason, of course.
Now, all this being said, children under the age of 14 are generally not permitted to work a "real" job and work should never interfere with a child's education. But there are things any young person can do after school to make money. Here's a few ideas to encourage your kids to consider as possible work opportunities: 3. Go to local shop owners in your area and offer your services as a window washer. The cleaner their windows are, the better their customers can see their goods. (Comment - is this legal???).

Carlisle window firm expands into new buildings: A Cumbrian window firm has tackled the recession head on by launching an ambitious expansion. Finesse, of Carlisle, has launched Finesse Architectural Systems, which offers glazing, fascias and facades for businesses. The company has taken on two units near its Denton Holme factory to run the business. The changes mean Finesse, which is celebrating 25 years in business this year, will operate three divisions: Finesse (windows, doors conservatories and garage doors) Finesse Direct (catering, cleaning and janitorial supplies for bars, care homes and schools, and Finesse Architectural Systems. The company already offers home office-backed ‘Secured by Design’ windows and doors to homeowners and will now offer its services to businesses across the UK.
Mr West, Finesse Architectural general manager, said: “We are really enjoying being part of Finesse Group. “Everything about the company is excellent; we have joined a great team that we have already felt the advantages of having the support of such an enthusiastic, professional and supportive team.” Finesse managing director Ian Milburn added: “We know we have an excellent base for this division. “Essentially all we are doing is taking the very best of what we do and offering it to the commercial sector across the UK. “We are confident that we have the teams, expertise, experience and networks to offer a first class service.”
Finesse was the first PVCu window company in Cumbria to receive the ‘Safer by Design’ award for its products. The award recognises manufacturers which help prevent burglaries and crimes on the home through the security of their products. Finesse’s windows were tested by security experts and the Association of Chief Police Officers, including a simulated 10-minute attack.

Ben's friends protest at club: Friends of Ben Lund gathered outside Funktion Rooms for a peaceful protest as the nightclub re-opened on Monday night. The Pevensey Road venue had its licence suspended by authorities following the death of 19-year-old Ben after an assault at the club in July. The popular window cleaner, of York Road, suffered bleeding around the brain and his death is being treated as murder. The council called an emergency meeting shortly after the fatal incident and closed the club in the interest of public safety and to prevent serious crime. But last week the licensing committee decided the nightclub could re-open with strict conditions. Friends and family of Ben were upset by the council's decision and when Funktion Rooms re-opened its doors on Monday night, a large group of people stood outside with placards and candles.

Marissa Shaw, 17, and Steve Ayers, 48, were candidates for Lifeguard Rookie of the Year this summer at Doheny, San Clemente and San Onofre State Beaches. In a polling of their peers, Shaw today tallied the most votes and won. He is a 48-year-old veteran marathoner, triathlete, long-distance swimmer and canoeist. Marissa Shaw and Steve Ayers, who both live in San Clemente, are first-year lifeguards this summer at the area's three state beaches. Ayers, with an extensive background as a water-based athlete, had never worked in a lifeguard tower until this summer. "I was making my kids do junior guards," he said. "I told them that being a junior guard leads to the best job in the world, being a lifeguard. So my daughter said, 'You know, Dad, it sounds like something you always wanted to do and never did.' " He's doing it part-time this summer, along with his commercial window-washing business and real estate broker's license. "I love it," Ayers said. "I would actually pay to do this. I live by Riviera. I skateboard to work when I guard there. I'm kind of proud of that."

Mixed feelings over controversial building: It boasts a cutting edge design... but who's going to cut the grass on the roof? An old folks' home in Rotherham is stirring mixed responses among locals - who claim the eco-friendly hexagonal building looks less like a residential complex and more like a flying saucer has landed. The home, named Lord Hardy Court after Lord Hardy of Wath, the former Labour MP for Wentworth Peter Hardy, sits on the junction of Haugh Road and Green Rise. And with a grass-covered roof, hexagonal structure, and timber frames, Lord Hardy Court isn't a typical residential care home. Since February the strange building has been home to more than 60 elderly people who enjoy en-suite bedrooms, and communal areas such as coffee rooms and conference rooms. The building is also designed to be eco-friendly with sedum planted on the roof to help absorb rainfall, and has been designed to let in as much light as possible and provide its own power. Lord Hardy Court was part of a wider scheme which included the building of another home in Dinnington, Davies Court - which is also an eco-friendly design. The cost of building the two homes was £19 million and consultations began in 2005. But while the home celebrates cutting-edge and environmental building technology, neighbours overlooking it are dissatisfied with the way in which the home has been built. Phil Revill, 68, a retired window cleaner, said: "I don't like it. I think it's horrible. It's awful. Before it was built there were trees and when they built it they said they would be landscaping it but they haven't."

Gecko New Media has made several new appointments including the appointment of Dave Mallins as technical director. The Edinburgh-based-digital agency has also recently added legal firm Simpson & Marwick, national window cleaning contractor Greig Avinou, social enterprise Space Unlimited and Edinburgh girls’ school, St George’s to its client list.

For most people, looking down from the top of Blackpool Tower is the climax of a family day out on the promenade. For two “urban climbers” it was the culmination of two years of planning, many nights of practice and a thirst for adventure. The two men, calling themselves Scott and Stepping Lightly, scaled the 518ft steel-latticed tower under cover of darkness and from the outside. Police and the tower’s owners were aghast, but the stunt thrilled other urban climbers or “builderers”, those who delight in ascending the outside of tall buildings. The feat was done purely for the achievement, Scott told The Times yesterday. “It’s a personal challenge — you look at Blackpool Tower and think, there it is,” he said. They even climbed with cleaning fluids and a cloth to leave the building as they found it. “If you leave a mark you get rid of it. If you leave some damage you ring up and settle the bill,” Scott said. “We don’t break and enter.

Could this be the end of ladders? Miranda Tozier-Robbins should've just bought a ticket for the Circus. The woman who was arrested in April outside Britney Spears' Calabasas home after security guards caught her peering into a ground-floor window was cleared of trespassing Thursday but found guilty of misdemeanor peeking. For real! We didn't know that existed, either! Tozier-Robbins told E! News at the time that there was "no obsession with Britney"; rather, she had been practicing documentary filmmaking, paparazzi-style (which, to her apparently, meant in an invasive and illegal manner).
For peeking, the 26-year-old has been sentenced to three years' probation, fined $100 plus penalties and ordered to continuing staying at least 100 yards away from Spears, her kids and her residence, as per the terms of a previous restraining order. Tozier-Robbins must also perform 240 hours of community service. We're thinking window washing might be in order.

Friday, 17 July 2009

Hire a Window Cleaning Pro' - Or Loose The Lot

BOGUS WINDOW CLEANERS ON THE RISE:

A Swindon dad says he felt violated after an intruder posing as a window cleaner broke into his home. The man, who asked not to be named and is in his 40s, told the Swindon Advertiser that his new house still feels tainted by the crime. The burglar forced his way into the house while the homeowner was out and took electrical items worth hundreds of pounds from bedrooms. The victim revealed that he had hoped for a fresh start in his new Swindon home, having moved with his children at the start of the year, but now they have nothing but negative memories.
“I had just moved in,” he said. “I left the house for about an hour while the paint and plaster dried. “When I returned I could see the front door was open and there were muddy footprints all over the carpet. “I didn’t know if the person was still in the house. I followed the footprints upstairs and could see someone had stolen the wide screen TV and lots of games consoles. “I knew I’d been burgled and it was a horrible feeling. It’s a violation of your privacy.”
The burglar had managed to earn the trust of his victim. He was very persuasive in pretending to be a window cleaner and in giving sob stories about his family to get work. The victim added: “It’s upsetting because it’s someone coming into your property, who you wouldn’t invite in normally, and taking things from you. “Even now I can visualise where he has been and what he has done. My kids don’t want to be in the house alone any more. “My advice to people would be to check tradesmen’s details to make sure they are legitimate and, if still unsure, be at home when they are doing the work. Also, don’t leave your doors and windows open.”
The police were called to the address and the thief was caught soon after the burglary. He was later given a 12-month suspended sentence. The victim is supporting Safer Homes Week, a campaign led by Swindon Police that offers residents tips on how to protect their homes from crime. Swindon Community Safety Partnership recently revealed that up to 20 burglaries happen each week in the town. This number has doubled during the summer months, with people leaving windows open in hot weather and others going on holiday.
Advice at crime clinic:
THE Swindon Community Safety Partnership has been holding crime clinics offering prevention advice across the town throughout the week. A clinic will be held near the Millennium Clock in the town centre tomorrow from 10am to 4pm. The Safer Homes Week has been the subject of radio debate throughout the week, notably during BBC Radio Wiltshire breakfast shows hosted by Chris Warburton between 6am and 9am each day.

Home-Owners please click on the Swag-man

Thursday, 16 July 2009

Window Cleaning Stories, News & Video

No time to be afraid of heights for window washer: It's a beautiful summer morning, and from atop the Calgary Tower you can take in a fantastic view of the city as it comes to life. Inside the circular observation deck, 160 metres above ground, about a dozen patrons have taken the first elevator of the morning up the tower. Within minutes, these strangers have all gathered at one spot, not to look at the ribbons of asphalt or antlike pedestrians below, but the man calmly standing outside the window, cheerily cleaning the glass with a squeegee. They're looking at Chuck Zemp, who for the better part of 30 years has been polishing one of the best views of Calgary.
"It's a great place, really enjoyable," the 65-year-old says. "And the best part for me is coming inside after and talking to all the people. It's surprising the number of people who come up the elevator petrified who you can talk into standing on the glass floor. "Simply because, if you're stupid enough to be on the outside, then surely it's gotta be safe on the inside!"
Zemp might hold the distinction of having the bravest job in Calgary, a title he's held for decades. When the tower was erected in 1967, Zemp's older brother, Alan, a local window-cleaner, put in a bid to clean its uppermost windows. He won. "I don't think anyone really thought of the significance of the tower. Back then it was just another job," Zemp says. "From then on, whenever the tower was due, the two of us would do it. And it was great, there's always that comfort factor in being out there with someone you know. We just went out, it would take two hours, and we'd do what had to be done."
Alan retired two years ago, leaving Chuck alone to assume the business. Because it's a two-man job, he takes up hired help every two months or so to clear off dust, bugs, spider webs and even the occasional stray bird. "Not too many helpers come back," he says. "The height scares a lot of people." In a small room below the observation deck, we strap on safety harnesses and fill a bucket with water. Zemp swings open a heavy steel door and outside it's a cloud's view of Calgary. We strap the harnesses onto the hanging steel platform and step on to it, 50 storeys off the ground. Zemp, who's done this hundreds of times, is as cool as the morning air.
"If something goes wrong," he says, "it's just five seconds to the ground. Then it's someone else's problem." Zemp wasn't always this confident. In his 20s, when he first began, he was terrified of heights. "I was working with my brother at the time and I had couple of accidents that just took my nerve for heights away," he says. "It was just regular window-cleaning stuff, I almost fell off a ledge, and then a week later, had a swingstage hook rip loose off a building on me. It caused . . . a little bit of terror in me. I couldn't do it." He never went back out on a swingstage. It took him a while to work up the nerve to get back up a ladder, but he did. And about 20 years ago, he convinced his brother to let him back out on the platform outside the Calgary Tower so he could face his fear.
These days he doesn't even think about it, calmly making his way around the tower to the sound of the street below him, completely at peace, as wide-jawed tourists inside snap away with their cameras. It's not everyone's cup of tea, Zemp says, but he loves it. Especially in the warm summer months. "The cold, bitter weather can be awful," he says. "You come around that corner and the wind gets a hold of you and, phew! Right to the bone! But on a summer day like this, you couldn't ask for better." Another Calgary Tower story here.

Friends and family of a teenager who died following an assault in an Eastbourne nightclub have paid tribute to a 'beautiful and gentle' person. Ben Lund, who lived in York Road, was attacked in the basement area of the Funktion Rooms at around 12.45am on Saturday. No weapon was used in the attack but Ben, a former Cavendish School pupil who worked as a window cleaner, died a short while later from his injuries. The post mortem was conducted at Eastbourne DGH and the cause of death was found to be a subarachnoid haemorrhage, bleeding around the brain.
A statement from Ben's family read, "Our family is utterly devastated at the senseless loss of our beloved son, brother, grandson, nephew and cousin. "Our beautiful, gentle Ben, who loved life and always had time and a smile for everyone. A fundamental part of our family has been torn from us and we will never stop loving and missing Ben. "We really appreciate all of the messages of comfort, condolence and support from his friends, lovers and acquaintances - all those who met Ben were brushed with his kindness, he meant the world to all of us."
One friend described him as 'a beautiful soul' and another said Ben would never be forgotten. Ben's brother Luke left a tribute at the scene which read, "I love you Ben. You will always be in my heart. You're the best brother in the world. Love you always and always."
Tributes have come flooding in for Ben and nearly 3,000 people have joined a Facebook group in his memory. "Unless the youngsters of today make a conscious effort to be kinder towards each other, Ben's death, like so many others, will have been in vain." Nicholas Sitko, of Mendip Avenue, Eastbourne, was charged with the murder of Ben Lund on Monday afternoon and appeared before Eastbourne Magistrates Court on Tuesday morning. The 24-year-old was remanded in custody and will appear at the crown court on July 31.

Natalie and Ian Westwell had no intention of adopting a child when they wed after a whirlwind romance in 2005. Natalie had been a single parent to her daughter Megan and son Tristan for nine years before marrying Ian, who was divorced but had no children. Their plan was to try for a child of their own after a honeymoon in South Africa. But the trip changed everything. After the dream wedding, they decided to have a working holiday doing something to help others. On arrival in Durban, they were driven 30 miles to the Makaputu Children's Village, an orphanage which was home to a few of the estimated 3.4 million children who had been orphaned by AIDS in South Africa.
They spent their stay caring for and playing with children who had either been orphaned by parents dying of AIDS or by the death of parents whose neighbours had shot them on learning that they had the disease, sometimes in front of their children. Some of the children had a parent, both parents or other family members still, but the family could not accept the fact that the youngster had HIV. A small, overworked staff and a few volunteers ran the orphanage, which was surrounded by razor wire, not only to stop youngsters from running away but to prevent intruders from kidnapping and abusing the children.
The idea of adopting one of the South African children came to them, but initially they hesitated, because such adoptions seemed to be the preserve of super-rich celebrities like Madonna or Brad Pitt and Angelina Jolie – not a teacher and window cleaner from Yorkshire who both worked part-time in order to juggle childcare. "We were faced with fear and prejudice," says Natalie. "There are still people who don't understand that there is no risk of cross-infection through their children playing with Star or eating at the same table. Star is oblivious to those kind of feelings, but we made a conscious decision to educate people, printing leaflets for adults and children, for schools and playgroups. People just fear the unknown, but we have to help them to understand so that we can do our bit to make the world a better place for everyone with HIV." Full story here.

Albemarle Window Cleaning is helping homeowners make easy, cost effective, green changes. You hear a lot these days about "going green." Everyone's talking about it, but let's be honest, if you're not going to save money is it really worth it? There are a lot of small things you can do to your home to help you go green and save some green. "One of the easiest things that a homeowner can do themselves, but we also do it for some of our customers, is install weather stripping." said Jim Harshaw, owner of Albemarle Window Cleaning. Take a look at your windows and doors. Is air leaking in or out? The U.S. Department of Energy estimates that air leakage accounts for up to 10 percent of your energy bill. That's wasted energy.
"If you have an 1/8th inch gap under your door that equates to a 2 inch hole in your wall, so you might as well put something there. If you had a 2 inch hole in your wall you're certainly going to plug that hole up with something, so you should do the same thing whether it's a door or a window," said Harshaw. However, it's all about the return on investment. You may spend $50 to $100 to weather strip your whole home but you should see equal energy savings within the first year. Another easy green idea during the summer months is to install a rain barrel.
"It's guilt free watering and you can use this water for anything except for drinking. You can use it to wash your car or wash your windows," said Harshaw. We have had a good dose of rain so far this year, but water restrictions are a common thing during the summer and just a quarter inch of rain falling on an average size roof can give you about 50 gallons of free water in a rain barrel.
Harshaw adds, "So it makes a lot of sense in some areas financially. It makes a lot of sense for ev
erybody conservation-wise."


In these uncertain business times, Martin McDermott, owner of Sun Valley Window Cleaners and the Gutter Filter system, is offering his customers up to $600 on gas or groceries in a rebate offer for his Gutter Filter business. It’s a new loyalty program that is getting more and more popular with business these days. It’s a win-win situation if you need to by the product.

Club boss set to raise money with Shearer snap: The picture looks like any other snap of a high school group - except for the cheeky grin in the front row. A young Alan Shearer is instantly recognisable, even though he is only 13 and just starting out at Gosforth High School. And now the Evening Chronicle is asking whether any of its readers are in the picture alongside the future England captain. Or do you have any other schooldays snaps of the legendary number nine that you want to share? This photo came to light when window cleaner Neville Irving, of Bondicarr Place, was given a copy by a client. And now he intends to raffle it off to help raise money for the football club he helps to run – Seaton Burn.
Mr Irving, 50, is in charge of the under-13s and said: “I was given a copy of the photo by a retired teacher whose windows I clean. “I thought that I could just put it on eBay but really I want it to go to a good home. “I am open to offers, or we might just end up raffling it off to raise money for the club’s funds.” Mr Irving, a qualified referee, added: “Football clubs like ours are always in need of money.

There is no doubt the recession is having an impact both in Northampton and Northamptonshire. There have been high-profile job cuts leading to an increase in unemployment, and the unemployed in the county now outnumber the number of vacancies by nine to one. A stroll through Northampton's residential areas reveals a lack of 'for sale' signs and in the town centre, one in five shops are closed.
Brian Brock, aged 42, a window cleaner from Kingsthorpe, Northampton, said that, so far, he had been fine although he noticed there had been an impact. He said: "There have been a few cutbacks. Instead of people having their windows cleaned every month they're having them done every two months. "I feel like I've escaped so far and my family have been okay, but I know a few people who have lost their jobs or had cutbacks in their hours of work."

A resident on the 3100 block of Walden Lane reported that a stranger came to his door at 4:30 p.m. June 24 and said he had a work order to clean the windows on the home. The resident told him he did not schedule window cleaning for the house. The stranger was insistent he was supposed to wash the windows, but did not show the work order to the resident. Finally, the stranger left in a brown Ford sport utility vehicle with another man. A ladder was sticking out the rear of the truck, but the resident thought it looked too short for a legitimate window cleaning service. The resident noted the Ford's license plate number and reported it to the police. A police search revealed the Ford was registered to a man who had previous arrests for larceny, assault and drug charges.

Trimming fat on campus: If there were a national support group meeting for university officials facing tight budgets, we suspect the gathering would have to be held in a stadium. Or so we were reminded after reading a recent New York Times article about the cost-cutting going on at many universities across the country. “While colleges and universities slashed their spending this year with wrenching layoffs, hiring freezes and halts in construction projects, they whittled away at costs with smaller, quirkier economies, too,” wrote Times correspondent Tamar Lewin. At the University of Washington, communications department faculty members gave up their landlines, saving about $1,100 a month. Oberlin College in Ohio saved $22,300 by scaling back on window washing, and Pitzer College in Claremont, Calif., is power-washing its sidewalks once a year instead of twice.

HK$6.7m to fix damage from Chanel logo stunt? A French artist who daubed a dripping, black Chanel logo on the outer wall of Chater House above the window of a Giorgio Armani boutique disagreed with prosecutors who said that part of the facade must be replaced at a cost of HK$6.7 million. Christophe Schwarz, who goes by the name Zevs, pleaded guilty to one count of criminal damage before acting Principal Magistrate Bina Chainrai in Eastern Court yesterday. A professional cleaner hired by Giorgio Armani Hong Kong to remove the Chanel logo was unable to wash it off, prosecutors told the court. The affected facade must be replaced at an estimated cost of HK$6,746,000. The 31-year-old graffiti artist expressed surprise at the cost and called it "surrealistic". He had taken special care to use children's water-based paint that was easy to wash off. He had painted on more delicate surfaces in other cities and been able to remove his works, he said. The court will tomorrow hear a police officer, an appraiser and a cleaner give evidence on the damage.
Mr Perregaux said he did not understand why police had arrested the artist. "I do not think it is a big deal. After all, he has performed such art forms in many places before, in Berlin, in New York and Paris," he said, adding that Zevs had used water paint, which could easily be removed.

Monday, 13 July 2009

Window Cleaning Snippets




How about this for a wfp anniversary cake? Tony Evans of New View window cleaning in Iowa recently celebrated his 23rd wedding anniversary. You may know Tony from his videos. Click photo's to enlarge. Tony will be hosting the Mid-West window cleaning conference this Saturday.

Window cleaner wants bodybuilding record: Windown cleaner turned muscleman Tommy Campion will be doing anything but tipping the scales when he attempts a world record. The Sunderland strongman is hoping to get his name in the Guinness Book of Records as the world's lightest bodybuilder. Tommy, who lives in Presthope Road, Pennywell, will travel to Manchester next month for a competition where he will attempt his record-breaking weigh-in. The 50-year-old, who is also a keen runner, said his low weight, which averages at about eight-and-a-half stone, is not down to dieting, but genes. He said: "I am only 5ft 2in tall and I take after my mam being very slightly built, so that's how I am so light. "The record for the lightest bodybuilder is 60kilos and I will be about 53kilos on the day."
The dad-of-three is confident of success and will be excited to have his name in the record books. But Tommy also wants to show other young people who are taking up bodybuilding that you do not need to be massive or take drugs to look good. He said: "I think there is a misconception among young people that you need to take drugs to look good when you are body building. "I look good and I don't take anything." Tommy began bodybuilding 25 years ago and for the past eight years has been competing as a member of the British Natural Bodybuilding Federation. In recent years he has been placed fifth and sixth in national competitions, which he says is quite an achievement. He said: "I have had a lot of complements from people saying I have done well to get this big when I am such a small frame."

£2 con lands teenager in custody: A teenager who tried to con elderly homeowners out of their cash has been sentenced to 16 months in custody. Steven Anthony Martin, 18, of Dan y Coed, Pentre, admitted two counts of fraud at Merthyr Tydfil Crown Court. Judge David Wynn Morgan told him: “It is not going to do any good to you to send you into custody but it will give vulnerable and elderly people a break from what you do.” Chris Jowett, prosecuting, said that at 7.10pm on Saturday, February 21, Martin knocked on a widow’s door claiming he was the window cleaner’s son. He told her the windows and guttering had been cleaned and the cost was £1.50. She locked the door behind her, returning with two £1 coins, which she then handed over without waiting for the change because she felt scared. He left and she telephoned her elderly neighbours to warn them, but she was too late because he had already turned up. He spun the same story but was told to leave and was later arrested, the two £1 coins in his pocket. Lucy Crowther, defending Martin, who has previous convictions for fraud using the same tactic, said: “He has asked me to tell the court he is very, very sorry for what he has done.” She said he had fallen into bad company taking huge amounts of drink and drugs.

Oswego police are warning residents about solicitations by young men and women who are going door-to-door trying to sell magazine subscriptions or other services, such as window cleaning or landscaping. The ultimate goal is to get people to write a check to a company called Quality Subscriptions Inc., with the expectation of receiving goods or services in return, police said Thursday. Police said the solicitors portray themselves as either living in the local area or being friends with someone in the neighborhood. However, the solicitors are contracted by a company out of Georgia called Quality Subscriptions or United Family Circulation, according to police. There have been numerous complaints about the company and their sales associates in Illinois and around the country, police said. The village of Oswego requires most solicitors to obtain a permit and provide their personal information for a background check before conducting business within village limits. Police encourage residents to ask solicitors to show their permit.

The question of the cost to clean the Peoria County Courthouse doesn't necessarily hinge solely on price - it's about return on investment, some say. The Peoria County Board on Thursday will vote whether to accept the lowest bid for two years of cleaning and tidying everything from the floors to the walls. A county committee is recommending approval of the $348,000 low bid by Complete Cleaning Service with the caveat that after the bid is accepted, the administration tries to slash it by 10 percent or more.
The county terminated the contract with Complete Cleaning Service earlier this year following internal management struggles in the company. Complete Cleaning Service has since reorganized. Three other companies returned complete two-year bids between $359,664 and $431,232. The city of Peoria pays a little more than $300,000 annually for cleaning services at City Hall, the Fire Department's Central House (but not the individual fire houses), the police station, three offices in the Twin Towers, the Dries LanePublicServices Building and a few others. Lyons said with this contract, the county already is getting the best bang for the buck.
"Peoria County should snatch up this bid, smile with glee and shake hands on the deal before the bidder has second thoughts," he said. "I'll say it again and again: It is easy to employ a worker, but it takes some real skill for a government to secure a cleaning staff worker with a self-embraced value for talented work ethic and proud results."

Such is the scale of political dishonesty at home and abroad, such is the magnitude of the economic recession, and so few are the leaders deserving of our respect that my commentaries must disguise the fact I'm an optimist at heart. And yet my glass is usually half full to overflowing, such is my belief in the innate goodness of people and their ability to see through and triumph over all the bull thrown at them. A couple of economic forecasts have come in recently that should help cheer us up. The most important, from the International Monetary Fund, suggests that the UK's recession may yet be over before Christmas – although I remember that was said of the Great War.
But we never hear about the self-employed – one of the main drivers of our economy and a vital component of any recovery. From modest window cleaners to highly qualified consultants they make the economic world go round – adding value, creating jobs and paying taxes. To generate more work, build new businesses, create more employment and pay greater taxes they need less of the state's burden on their back. Petty regulation and oppressive overheads in the form of taxes need to be cut – and yet even in a recession our politicians pass more laws and raise their charges. The Climate Change Bill being the latest example. The law of supply and demand suggests that if there are more politicians, the cost should fall – sadly the world over, it's the exception that proves the rule.

A new Web-based business in Holland aims to connect people needing work done with service companies that can do the tasks. Chorelink LLC began business the start of July, founded by Joe Meckly. A person or company needing a task or service completed can be posted on the Web site or called in, with no charge. The business lists more than 100 service categories, from accounting to window washing. When a chore is posted, service companies that have subscribed to Chore Alert will get an e-mail notification, enabling them to contact potential customers in their category and geographic areas. Meckly said the company’s intent is to give consumers and businesses an efficient way to connect.

Vulnerable elderly people living in sheltered housing in Argyll are facing new additional charges of up to almost £40 a week on top of their rent. Service charges are being introduced next month by Argyll Community Housing Association (ACHA), which took control of Argyll and Bute Council’s housing stock in 2006. The charges are to pay for a variety of services provided at sheltered housing not covered by tenants’ rent, which include wardens, lift maintenance, laundry and window cleaning.

Police said the man who fell from Benson Tower early Sunday did not appear to have life-threatening injuries. Officers said they were called to the scene at about 4:15 a.m. They said they were not sure where he fell from, but a fifth-floor window has a broken screen. Police said they think the man landed on an awning. The victim was taken to a hospital for treatment. Police have not released his name.

Thursday, 2 April 2009

UK Economists Say Window Cleaners Know Best



So who does have their finger on the pulse of the UK economic climate? Alastair Darling, Chancellor of the Exchequer? Gordon Brown, our beleaguered Prime minister? Mervyn Allister King, Governor of the Bank of England?
The combined economic know-how of these three ‘experts’ should ensure they really know what is happening to our economy in these troubled times. Alas they seem too preoccupied with the demise of the bankers who have dragged Britain into the economic mire with their reckless gambling on insecure futures and they are far too high above the self-induced mire to understand what is happening in the real world of independent traders and small businesses.
As corporate world-wide companies queue up to receive their government handouts the people who really matter, the entrepreneurs, the small businesses are struggling, yet fighting hard, against the economic downturn, the unhelpful bankers who refuse to allow them overdrafts and a public who are tightening their belts and economising.
At this point, as Shakespeare would write: Enter stage left the real barometer of the economic climate. The window cleaner, the man who really knows just how things are in the 'real world' not the corporate world of almost bankrupt big business, the world of you and me, of the High Street.
I asked our economic forecaster, not the 'man with a plan' the man with the chamois leather in his hand and a bucket of water at his feet, just what was the true state of business on Every Street in Local Town. This is the man who cleans the windows of all the independent trading outlets. If the micro economy is as bad as King Brown Darling keeps saying then surely the window cleaning business would be in as dire straits as RBS, General Motors etc.
Amazingly window-cleaning-man was upbeat about the economy. He has not seen a downturn in income. He still covers the same area as before, North West from Manchester to Liverpool and Warrington to Macclesfield, and nobody he services has closed down their business. Indeed, he has seen an increase in trade as his customer base has actually increased over the last year!
He admits that some traders drive a harder bargain when contracts are being negotiated but puts that down to the good business acumen of the small business man. He also senses a deep resolve in the minds of the independent outlets not to succumb to the gloom and doom.
He says that there is a justifiable anger at the position his customers find themselves in with regards to lack of help from bankers. Many are being cajoled into swapping overdrafts for secured loans yet the majority are refusing to be browbeaten and thus reshape their business accordingly. Our independent traders are becoming leaner, meaner and ever more determined to succeed regardless of the lack of help from Government departments especially the Rt Hon. Lord (Mandy) Mandelson, Secretary of State for Business, Enterprise and Regulatory Reform who, as far as they are concerned has done, and will do, nothing to help them.
It was good to talk with an expert on the micro-economy, a man who cleans away the dirt to reveal a shiny new view sparkling with optimism. A man who reveals just how traders are getting on with what they do best 'trading' not in made up financial will o' the wisp get-rich-quick schemes but the bread and butter of our economy, the local High Street shops. Our ‘economists’ final words were, "The government is blinkered as to the state of the High Street. Traders are going it alone; they will survive despite the government." If only this window cleaner lived at 11 Downing Street!
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Saturday, 14 March 2009

Window Cleaning News Starring Russel Crowe



WHAT do you get the mega-star bloke who has just about everything? When you're Russell Crowe, it can be as simple as his very own "squeegee man" to be on hand to clean his windows when watching his Rabbitohs team. Crowe and Souths coach Jason Taylor watched last weekend's trial match at Coffs Harbour from a "corporate shed" in torrential rain. The media watched from a leaking shed. Crowe and Taylor had a dry room and squeegee man. "The rain was torrential and flooding down the windows making it hard to see the game." "It was quite a funny scene for a place called the Coffs Harbour International Stadium."

LITTLE ROCK, Arkansas: The owner of an Arkansas day care center where 10 children were sickened after they were mistakenly given windshield wiper fluid has surrendered her state license to child welfare investigators. Hospital officials said a staffer mistakenly put the blue liquid in the refrigerator after shopping and later served it thinking it was Kool-Aid. Doctors estimate the children, ages 2 to 7, drank about an ounce of the fluid late Thursday afternoon. One child remained hospitalized Friday. Arkansas' Department of Human Services had said earlier that depending on the results of the investigation, day care operator Carolyn Bynum could have had her license revoked or suspended. A federal Centers for Disease Control and Prevention description of methanol, an alcohol derived from wood, says it can cause vomiting, lethargy, blindness and coma in some cases. Some effects are similar to those of ethylene glycol, the synthetic active ingredient in many de-icing and antifreeze products.

Economic Conditions Stimulate Change in Spring Cleaning Behaviors: SDA's 2009 Spring Cleaning Survey shows 78 percent of respondents saying the current economic condition has influenced their cleaning habits. Economy Has Influenced Household Cleaning Habits of Nearly 8 In 10 Americans. Sixty percent say they're doing more cleaning themselves instead of hiring a cleaning service.

Describing the steps Total Window Cleaning and Home Services Ltd. has taken to become eco-friendly and the change in corporate culture this has affected. Effective March 1 of this year, Total Window Cleaning and Home Services Ltd. is proud to announce its intentions to become 100% carbon-neutral. This will be accomplished by working with a Canadian partner LivClean who provides carbon offsetting for the firm. Carbon offsetting is a practice we recommend for all clients, colleagues and partners. Essentially, carbon offsetting implies ascertaining the carbon footprint of an organization and then planting trees to offset this carbon footprint. The bigger the carbon footprint, the more trees are planted. This is a process that must be renewed each year.
Total Window Cleaning and Home Services Ltd. are happy to have taken this proactive step in becoming green. This recent step ensures that the commitment to the environment is continual in nature. When asked about the company plans to go Green, CEO Hayden Hughes recently commented: We're happy to be zero-carbon as of this year. In doing so, we've switched to 100% post-consumer recycled material for all of advertising and promotional needs. We're confident in the example we're setting for the larger business community and we are happy to be Vancouvers first Green home maintenance company. Although industry leaders by no means, Total Window cleaning is a fast growing company with humble beginnings. They started as a student based business and are now a rapidly expanding force within the eco-friendly home maintenance market.

Windows cleaned with stately decorum: The household chore of window cleaning is normally done with a wet sponge, a squeegee or some spray and a bit of scrunched up newspaper. But the historic stained glass windows in a north Norfolk stately home needed rather gentler treatment to rid them of their film of dust. In what could be a called a panes-taking operation at Felbrigg Hall, near Cromer, 28 glass panels, some dating back more than 500 years have been taken down, dusted with dry brushes and had cracked bits of lead resoldered. After a winter of patient work the glass has been put back in place as the National Trust house gets ready to reopen to the public next month. The stained glass has been in the house since 1841 when squire William Howe Windham bought it to embellish the Great Hall, where it would have shone a colourful light on to the gentry of the time playing billiards. Scenes are mainly Biblical - including one graphic one of the slaying of children - and are a mixture of English, Flemish, French and Swiss origin.
Glass restoration specialist Peter Campling said the panes were quite good condition considering their age. They would have once been exposed to the elements outside, but had been “double glazed” in the 1990s with protection from an outer clear glass.
“It is mainly dust that settles on the surface - but because it is delicate paint work it has to be cleaned by light brushing,” said Mr Campling, of MC Lead Glaziers of Horsford. Any water would cause damage, but it was likely “downstairs” hall staff may have tackled the windows with a damp cloth in the days before the trust took it over. New film is also being put on the clear windows to keep out harmful sunrays and cut down the light coming into the room which also fades furniture and paintings. House steward Ella Ingle said the window cleaning was part of a major winter programme of work including fire safety which meant the reopening was delayed to April 4.

Spartanburg native opens window cleaning business "Squeegee Clean": Squeegee Clean is a commercial and residential window cleaning business serving clients within a 90-mile radius of Spartanburg, SC. Specializing in mid-rise commercial buildings of two- to five-stories, its owner Michael Holmes has over 13 years experience. With no window cleaners specializing in commercial mid-rise in the local market, Holmes recognized the need, and decided to put his plan into action earlier this year. "Economy aside, window cleaning is something businesses have to do, so we offer them premium services from a local company that is vested in their economic success."
Holmes adds that he is confident that the area has been underserved. "I've heard of companies in Spartanburg hiring window cleaners from as far away as four hours. A local window cleaner can provide not only more competitive pricing, but is part of the community in which he serves, thus is able to routinely inspect his clients' buildings and offer other important intangibles due to proximity."
While the company cleans all types of glass found in residential and commercial buildings, Holmes is most eager to have rolled out the commercial side of his business, citing that his technology will provide economic and safety benefits to his customers. "On the buildings taller than ground level, we utilize a water-fed pole with a four-stage filtration system. This method leaves glass clean and streak-free. It is also much more efficient and safe, thus minimizes cost and liability."
Owner and Spartanburg native Michael Holmes understands the difference clean windows make on the residential side, as well. "It is a fact: clean windows make us happy. Many people don't realize what they were missing until they have their windows cleaned, then they never go six months without it! Taking pride in your home is natural, and having clean windows beautifies your home and maximizes your investment." Established in 2009, Squeegee Clean is a commercial and residential window cleaning company owned and operated by Michael Holmes of Spartanburg, SC. A licensed business with an active membership in the IWCA (International Window Cleaners Association) and MWCoA (Master Window Cleaners of America).

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