Woman Buys Offer On Living Social, Gets No Response - Tarentum Window-Washer Says He's Overwhelmed By Online Business. TARENTUM, Pa. -- Connie Prady found a deal on the Living Social website that was almost too good to be true. Like its competitor Groupon, Living Social offers consumer bargains on behalf of local businesses. The deals require a certain number of consumers to sign up in a specified period of time.
Prady told Team 4 investigator Jim Parsons that she purchased two auto details from Wojcik Window Washing of Tarentum, Pa, for $59 each in April. Since then, she said Wojcik has not returned her calls to take advantage of the service. "I love my car," Prady said. "Even though it's a Neon, I love the interior of it and I want to keep it neat and clean." The company lists no business address on its website, and Prady's vouchers are set to expire next month.
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| Robert and Amber Wojcik being interviewed. |
Robert and Amber Wojcik told Parsons that their business has been overwhelmed with more than 1,300 customers through Living Social, and they've had a difficult time completing the work before the vouchers expire. "We can only target one area every day," Robert Wojcik said. "Today, we're actually off because of the rain." "That's another thing that's hard, too -- the rain," Amber Wojcik said.
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| The Ad' that appeared. |
Robert Wojcik said Living Social provided no contact information for Prady, but he couldn't explain why her calls to his business went unanswered. Following his interview with Parsons, Robert Wojcik called Prady and vowed to complete her auto details by the end of next week. Becky Maier, a spokeswoman for the Better Business Bureau, said technology may have changed but the rules for consumers have not. "It's just as important that consumers understand that they are responsible to do the research on the company that they are dealing with," Maier said.
Also see Groupon Woes here.
Also see Groupon Woes here.
