Showing posts with label 2010. Show all posts
Showing posts with label 2010. Show all posts

Wednesday, 17 March 2010

UK Window Cleaning Show Begins Tomorrow



Windex 2010 is for everyone involved in the window cleaning industry and its subsidiary services. Windex 2010 offers companies in the window cleaning industry the opportunity to demonstrate and sell products and services to the buyers of window cleaning equipment and services a truly targeted audience. The past three WINDEX exhibitions have demonstrated just how effective a well-targeted, industry supported exhibition can be.

Situated at the centre of the country, the Ricoh Arena is within two hours’ drive of almost 75% of the country’s population. It is also set at the heart of the motorway network and less than 30 minutes away from two major train stations and international airports. Located just two minutes off the M6 junction 3. The purpose built exhibition hall is capable of holding a variety of events from trade and public exhibitions, conferences, banquets and concerts. It offers: A column-free exhibition hall, Food kiosks, Air conditioned and heated, Hotel on site, Bar and Bistro, 100 seat restaurant, Car parking on site for 2000 vehicles, Internet connection and a Casino on site.

The organisers of Carpex & Windex 2010, being staged at the Ricoh Arena, Coventry on 18 and 19 March 2010, have revealed that the number of pre-registered visitors has topped all previous events – and there are still four months to go. Over 2000 visitors have already registered their details, with many more expected in the run-up to the combined events.

Stand space is also being snapped up well ahead of the deadline. Martin Scott, exhibition sales director, said: “There are only seven stands left for Carpex/Windex 2010, so I urge any companies interested in taking part to contact me without delay. The launch of the Carpex/Windex Innovation Awards to find the best new carpet cleaning and window cleaning product has proved very popular, and has attracted several new exhibitors in recent weeks. All exhibiting companies are entitled to submit a product into the awards scheme.”

Companies can enter the Innovation Awards via the exhibition websites, and short-listed finalists will be judged by an expert panel at the show. The only conditions of entry are that the product must be ‘new’, and can’t have been exhibited at any previous show in the UK. The winning products will be announced during the event, and awards will be presented to the successful companies.

Why you should visit?
  • To see new products and innovations
  • Catch up with the latest industry trends
  • Discover new or alternative suppliers
  • Meet existing suppliers
  • Make purchasing decisions

Free Seminars
DAY ONE:

All Windex seminars are free to attend. Register FREE to attend

10.30 – 10.50 Why you should join the Federation of Window Cleaners
Gary Johns

11.00 – 11.30 Avoiding repetitive strain injuries from the use of a squeegee
Craig Mawlam - Chairman Ionic Systems

11.40 – 12.00 Choosing the correct van insurance policies for window cleaners with wfp systems
Sarah Richards – Alexander Swan

12.10 – 12.40 Working at height regulations

Andrew Willis outlines the basics of complying with this statutory law and provides an example of how even the HSE sometimes get it wrong. Why do property owners fail to take ownership of providing a safe place to work. He also explains how his own experience over the last five years shows that over 98% of window cleaning companies currently have unnecessary working at height liabilities.

Andy Willis - is a leading Working at Height Consultant and City and Guilds A1 Assessor

13.00 – 13.50 City and Guilds NVQ Level 2 Window Cleaners 2009-2010 Awards

IMPACT43 in association with South Thames College incorporating Merton College are hosting the awards to show recognition for the hard work and effort during 2009-2010 from both window cleaning candidates and their employers

14.10 – 14.30 An overview of powered access platforms and usage in the cleaning sector
Guy Willett – Smart Platform Rental

14.40 – 15.10 Presenting a real life example and an insight into the cleaning contractor’s experience of work at height issues

Austin Green compares the structure of his company and the service needs of medium and small contractors. Looks at sensible practicable risk management within working at height cleaning activities. How risk liabilities can be removed or reduced so that window cleaning is performed safely. Examples of the hurdles and hoops to jump through at the tender stage to being awarded a contract. The demands and requirements of service delivery and how property owners and contractors need clearer and transparent joint responsibilities.

Austin Green - Managing Director of Central Window Cleaning Services Limited (part of Initial Rentokil)

15.20 - 15.50 NVQ – Training

Mark Gillman looks at how the City and Guild NVQ level 2 Window Cleaning is becoming a directive from property owners. Outlines the overall success of the NVQ over the last two years. Some amusing comments from industry forums showing a diverse gap between domestic windows cleaner’s views on training and the need for qualification to that of commercial window cleaners. Finally reasons for taking advantage of funding whilst it lasts.

Mark Gillman NVQ – Mark is Health and Safety Manager of EMPRISE Plc and a City and Guilds Internal Verifier)

DAY TWO:

10.30 – 10.50 Why you should join the Federation of Window Cleaners
Gary Johns

11.00 – 11.20 Marketing your window cleaning business
Matthew Johnson – Cam Cleaning Services Ltd

11.30 – 12.00 Working at height regulations
Andrew Willis – Working at height consultant and City and Guilds A1 assessor

12.10 – 12.30 Window Cleaning Insurance
Allied Insurance Services

13.50 – 14.20 Employment Law
Bhaskar Choudhury - AMACUS LEGAL
Source new ideas

Sponsors & Supporters
FWC

Windex 2010 is supported and sponsored by the FWC. The professional Employers Trade Association for window cleaners for over 60 years!

The Federation of Window Cleaners aims to:
  • Provide information on all aspects of the Trade.
  • Increase public awareness of the need for high standards of safety.;
  • Represent the Industry with government and municipal bodies.
  • Support Members with FREE 24 hour legal advice
  • Encourage members in attaining Health & Safety Training & Education
  • Promote the protection of the customer against Fraud & Misrepresentation.

Tuesday, 26 January 2010

Window Cleaning News


Tomorrow the IWCA opens it's doors in Reno for another convention. If you want to play to win, put your money on the International Window Cleaning Association. This year, the IWCA Annual Convention is headed back to Reno, NV and when the stakes are high, Reno is where YOU and your products or services need to be! The last time the IWCA convention was held in Reno, it was one of the highest attended events we’ve had in the past 20 years!. And, this year should be no exception. Window cleaners from across the nation are already generating a lot of excitement for this event and they will be looking for you while they are there, Jan. 27– 30 for the 2010 IWCA Annual Convention &Trade Show.

Window Cleaning at Height Weather Monitoring: Many high-rise buildings monitor local meteorological conditions as an aid to determine whether conditions are safe to use cradles while cleaning windows and other working at height applications. To help provide accurate local weather information, Health and Safety managers from a prestigious company in Canary Wharf have recently invested in and installed two automatic weather stations at two different roof levels. Prior to installing the weather stations, the decision on whether or not to use external cradles relied solely on hand held Anemometers which did not provide sufficiently accurate results. Readings tended to rely too much on where the reading was taken from which did not take into consideration how weather circulated around the building. The hand-held equipment also only took a snapshot recording of the moment it was used and did not take into consideration actual weather patterns or trends.


Small-businessman John Browne says a near-fatal bout with cancer five years ago was probably the best thing that could have happened to him. During months of chemotherapy following successful surgery to remove aggressive cancer that threatened his liver, Browne researched his dream of starting his own business. Now, Prestige Unlimited Services, a full-service residential and commercial cleaning service that Browne operates from his home, employs half a dozen people. He doesn't disclose sales but says his business has more than doubled every year. Last year Prestige was recognized by the Cincinnati USA Regional Chamber as one of its "10 under 10" small businesses. All the honorees were less than 10 years old and employed fewer than 10 workers. "I'm a firm believer that everything happens for a reason, and I am thankful to have had cancer, and also thankful to have been cured," says Browne, 41, a native of Colerain Township.
Browne was 10 years into a high-pressure middle-management job in facilities management at AK Steel in Middletown when he was stunned to learn he had cancer. Diagnosed with testicular cancer during a routine examination, his physician was so concerned about the disease's spread that he scheduled surgery that night. Because of his background in facilities maintenance, Browne looked at options including a cleaning franchise, but rejected it. "I wanted to say I legitimately built the business on my own, and wasn't living off somebody else's idea," he says. Starting with one carpet cleaning machine in 2004 after leaving AK Steel, Browne began marketing his cleaning business by word of mouth to friends and family. The company's motto is: "If you dirty it, we clean it."
A military veteran, Browne says, "One thing you learn in the Navy is how to strip and wax floors." So Prestige began adding commercial as well as residential accounts. Browne added air duct and chimney cleaning, window cleaning, tile and grout cleaning and emergency water removal. Costs vary depending on the square footage and service involved; residential carpet cleaning starts at $150. Early on Browne joined the regional chamber, which led to membership on the CEO Roundtable, an informal forum where executives can share and critique ideas. Prestige is one of the smallest companies in the CEO Roundtable. "I'm the CEO and janitor at my company and everything in between," Browne says. He adds that the insights and friendships he's developed in the monthly meetings have been invaluable. The janitorial business is crowded with large national chains and fly-by-night operators, but Browne says the business boils down to delivering on commitments. "We have to deliver a clean product. If we don't, we won't eat tomorrow," he says. Browne says he wants to continue to grow Prestige Unlimited, but doesn't have a complex business plan. "I just try to use common sense," he says.

ROCKFORD — When city leaders huddle Saturday for a marathon budget session at City Hall, the topic of outsourcing — the practice of hiring private businesses to provide city services at a lower cost — is expected to dominate the conversation. The city outsources work in nearly 30 categories from snowplowing and garbage collection to information technology and window washing. In some cases, entire services are contracted out. In others, it’s a portion of the work.

Mum's shock over thieves at cemetery: A grieving mum has slammed thieves who stole flowers from her son's grave as "sick". Elaine Clark was left horrified when she visited Harton Cemetery in South Shields to find a floral tribute left for her son Graham had disappeared. It had been placed at the grave by his older brother Christopher, 26, over Christmas. Mr Clark died on June 4, 2008, days after accidentally falling from a ladder as he was window cleaning in the Laygate area of South Shields. For almost a week the 21-year-old devoted father-of-two from Tyne Dock fought for life in hospital, but his family eventually had to make the painful decision to switch off his life support machine, after he failed to respond to medical tests. This is the third time since Mr Clark was laid to rest that his grave has been hit by thieves who have stolen tributes left in his memory.

The weather has been brutal, an endless stretch of days with temperatures in the teens. But this day couldn't be better with sunshine and a thermometer's red dot reaching 38. A father's passion hooked a son. Kevin Kram is a third-generation window cleaner specializing in high-rise buildings like Bausch & Lomb. It is stressful work. Dangerous. That makes the cost of fly fishing tackle, like the fine $1,350 Sage rod and reel combo in his hands, affordable therapy. Fishing has been his window into nature. Thanks to great form honed over many years, the 5-foot 2½-inch Kram is a giant among fly rodders, able to apply the muscle memory training he used as a champion skeet shooter at RIT into each cast.

A security worker in downtown Minneapolis, Bullard has been an active member of SEIU Local 26 for six years, president of the local’s Black caucus for two years, and a member of the Local 26 executive board for five years. The union represents over 5,000 janitors, security officers and window cleaners in the Twin Cities; Bullard believes over two-thirds of these workers are Black. “We also just picked up laundry workers,” he adds. Janitors' union sets strike authorization vote: SEIU Local 26 — Minnesota’s Property Services Union, which represents security officers and window cleaners in addition to janitors — had arranged for two additional weeks of negotiations at the end of last year, pushing the final deadline for a new contract to Jan. 8. That deadline came and went, with both sides no closer to an agreement.

Local small business owner and former County Commission candidate Don Marsh has filed to run for mayor of Gainesville. Marsh, who was not available for an interview on Thursday or Friday, was a Republican candidate for County Commission in 2002. He gained 34 percent of the votes cast in a race won by Cynthia Chestnut. In that election, Marsh took aim at the county's Comprehensive Plan, saying it hindered development and was restrictive on property owners. Marsh also runs the Web site http://alachuavoterguide.com, which tracks local elections and the political landscape and allows candidates a firsthand forum to voice opinions on the issues. In a message posted on his Web site, Marsh stated that he has wavered on whether or not to run since last fall, when he said he would not seek the office of mayor. He said those who might think he is the Brett Favre of local politics - a reference to the National Football League quarterback who has retired and returned to play multiple times - should remember how well Favre is doing now. Favre led the Minnesota Vikings into the National Football Conference championship game on Sunday. Marsh also indicated on his Web site that he supports another Wal-Mart Supercenter in Gainesville and opposes a new GRU biomass powerplant due to his skepticism of the science behind global warming. Marsh is a longtime local small business owner. He owns and operates Marsh Window Cleaning.

OAP says cheques should not be phased out: An avenues pensioner who says the phasing out of cheques will disproportionately hit the elderly and the handicapped, is urging people to join her and petition East Devon MP Hugo Swire and the treasury. Yvonne Wardrop, of Douglas Avenue, says she can fully 'understand the economic argument' for stopping the use of cheques as payment. But she added, like the closing of smaller Post offices, it was yet another example of banks, institutions, businesses and the Government failing to consider the knock-on effects of policy decisions. She said: "They affect the elderly and the handicapped. This section of society is dependent upon people coming to their homes to provide service or to deliver at the door and the choice of payment is either cash or cheque. "I am thinking of the home cleaner, the gardener and the window cleaner. All of who are usually small business people."She said there were already problems for the housebound in getting cash to pay for services while some elderly or vulnerable people do not like keeping cash in their homes. She added: "The drive towards a total cash-less society using electronic money transfers excludes a substantial and vulnerable section of society.

Cleaning the gutters and windows can be a tricky and dangerous task best left to professionals. However, clearing debris from gutters is mandatory to prevent water from leaking onto the roof and into one's home, causing major damage to walls and ceilings or rotting the roof and eaves. Randy Mills owns and operates Pioneer Services in Sunnyvale and offers professional window, gutter and skylight cleaning to homeowners in Silicon Valley. Mills suggests cleaning the gutters once a year if trees or other greenery are present near one's house. Citing that approximately half a million homeowners are hurt on ladders each year, Mills advises using a ladder stand-off to lean the ladder against the roof without touching the gutters or creating a precarious situation where the ladder can slide off. Two smart investments are screens to place in the gutter downspouts to prevent them from clogging, Mills said, and gutter covers, which go over the top of or inside gutters to prevent leaves from falling in them. "If homeowners determine they want gutter covers, they need to make sure they get the right cover for the job," he said. "A professional should determine the gutter cover type a home requires." An expert at double-pane window cleaning and repair, Mills said a leading mistake homeowners make with windows is failing to paint and caulk them properly, reducing the windows' ability to properly insulate. Mills suggests inspecting windows, doors with windows, and window and door screens each year, looking for holes in the screen and rotting or poor caulking. While cleaning windows is not a necessity but more of a luxury, he said, it does add to the appearance of one's home.

Government data on where our money goes? The founder of the web, Tim Berners-Lee, is today unveiling a new website, data.gov.uk, which promises to get more public sector data into the public domain. For Boris Johnson the transparency has brought some problems - one of his Deputy Mayors had to resign over expenses claims. Last week it was queried why City Hall spends £13,314.11 in a single month on window cleaning.

FORTUNA - Reaching for Independence, a locally operated, customized employment service for adults with developmental disabilities, has launched a new errand service called Errands Unlimited. This service provides “time-challenged” individuals and businesses with services such as pickup or delivery of packages, documents, groceries, gifts, prescriptions, medical supplies, floral arrangements, animal medicines and supplies, movie and video game rentals and more for a nominal fee. Additional work services provided by Reaching for Independence include power washing, commercial vehicle and window washing.

Don't give up the day job - how artists make a living: Right now, the economic climate for artists in this country looks particularly bleak. There's the innate financial instability of most artistic careers (low earnings, and sometimes none at all; little job security; no pension or other benefits), together with the recession. Then there's the fact that – unlike some European and Scandinavian countries – the British government makes no specific social provision for artists, unless through the publicly funded regional arts councils. But in this country, for artists without a lucky early break, rich parents or ­benefactors, a day job is often the only way to survive. It needn't mean that fame and fortune aren't just around the corner. Van Morrison immortalised his old job as a window cleaner in the 1982 song Cleaning Windows.

Spirit of 1970 can bring Iron cup glory: Don Welbourne, now 60, was part of the Iron team that dumped First Division Sheffield Wednesday out of the competition at Hillsborough, in January 1970. A young, Fourth Division United side upset the odds that day to record a 2-1 win over their top flight opponents. Welbourne, who now earns a living as a window cleaner, was just 20 years old when he played at Hillsborough in what was the big shock of round four, 40 years ago. "Nobody really expected us to go there and win," Welbourne confessed.

Australian Open 2010: Hewitt was never a contender here, however much that pains a home nation still looking for the first men's singles champion since Mark Edmondson, who was then a part-time window cleaner, put down his bucket and sponge and won the 1976 tournament.

Saturday, 23 January 2010

Master Window Cleaner 2010 - Seth Fensterstock



This years winner of the Master Window Cleaners of America (MWCoA) is Seth Fensterstock of "Windows Only, " a window cleaner serving the NW Washington DC & surrounding area. Seth gets to win all manner of prizes being voted in by members of the MWCoA community seen here. The following is a history of how Seth made his climb up the ladder to achieve the success he now has with MWCoA....

It all started in 1982-83. For a fourth grade report I had to write about what I wanted to be when we grew up. I wrote that I wanted to be a business owner. At the time, I didn’t know what kind of business.

Fast forward to 1991 when I graduated high school. I was looking for a summer job and stumbled upon a newspaper ad looking for window cleaners, $8-$10 an hour. I applied and got the job as a residential window cleaner. The company trained me for two days at $8 an hour, and then sent me out on my own to estimate, clean the windows, and collect the money at the end. I received 30% for my wages and would only see the owner on Fridays when she would drive by the job to collect the weeks worth of checks and give me a couple new squeegee rubbers and refill my dawn dish soap. I was 17 years old and had no idea what I was doing. All I knew was that it seemed I was doing everything except getting the customers. After a week on the job, I knew that one day I would own my own window cleaning company. Problem was I was still just a kid and had no interest in anything but partying and causing trouble.

A year later my Mom moved to Calabash, NC to retire. I followed and moved into an apartment with two friends. I found a job working for a mostly storefront window cleaning company called Windows Only in Myrtle Beach, SC. I found out a few months ago that our own John Lee used to be the Manager before I worked there. My manager, Chuck, was one of the best bosses I’ve ever had. He taught me to fan and use an extension pole. He also put up with me. Yes, I was a hard worker and did my job well, but I was just a young punk a** kid. I brought residential skills to the table and could climb a ladder like a monkey. I lived there for 4-5 years and would struggle to get through the winter every year.

It was about 1996 when I had had enough of the ups and downs of living in a tourist town. I was going nowhere fast!! (I had also had enough of the crazy girlfriend I was living with, but that’s a whole other story!) I decided to move back to my hometown in the Maryland suburbs of DC to start my own window cleaning business. When I moved back, I had nothing. I sold off some stuff to buy a bicycle, which was my only transportation. I moved into a good friend’s basement and got a job working in a bread bakery 5-6 days a week. The owners were nice enough to let me put my business cards out on the front counter, and that’s when it began.

Soon after I accumulated a little cash I was able to buy a 50cc Honda scooter. I would clean storefront windows in the early mornings then go to work at the bakery from 11AM-7PM, 5-6 days a week. On my day(s) off, I would borrow a friend’s car to clean houses.

In 1998, I started dating an old high school friend, now my wife. She really was the one that got me to start thinking about my future, our future. I was just floating around. Sure I was working my butt off non-stop growing my business, but it wasn’t really a business. I knew nothing about business. Insurance? What’s that? To me up to this point it was always full time pay for part time work. But I wanted more.

In August of 1998, with my girlfriend’s help, I officially started Window Only LLC. I was still working at the bakery, but I was able to lower my hours as my business grew little by little. Eventually I was able to quit the bakery and clean windows full time. It was also around this time that I bought my first computer and found the IWCA and the Window Cleaning Network. I suddenly realized that I wasn’t the only window cleaner on the world.

I was still just getting by. It wasn’t until I got married, bought a house, and had my first kid that I realized I have to take this seriously, really seriously. I’m not a kid anymore. Yes, I’m a slacker, but a hard working slacker, if that makes any sense.

Since I’ve been involved in different forums and associations I have learned tons about business and how to run a successful window cleaning company. I’m still getting there, and getting closer everyday. I have grown from a one-man operation with one bucket and a squeegee, to now having two full time employees and one part timer, along with my Wife who does most of the bookkeeping.

I’ve also been able to help many window cleaners with my experiences of trial and error. I’m actually proud to say that I’m the reason a few friends of mine have their own window cleaning businesses. In fact one of them was just elected as a BOD for the IWCA.

For so many years I had to figure out things for myself. I’ve made lots of mistakes and have never claimed to know it all. I really enjoy networking and helping out my fellow window cleaners, and also to help further the professionalism in our industry. Once I can get my business to the level of running itself, my dream is to give back even more and help others start and operate successful window cleaning businesses with as little learning curve as possible.

I seriously can’t believe I was even in the running for Window Cleaner of the Year! There are so many great people in The Master Window Cleaners of America group and so many deserving of the title. Just to be thought of makes me extremely happy and proud. It’s very overwhelming to be voted the winner, and I only hope I can live up to the title.

Thursday, 31 December 2009

Window Cleaning News: Welcome 2010

Goodbye 2009, welcome 2010 - watch the whole of Sydney's New Year's fireworks display to welcome in the New Year by clicking the pictures below.



Resolutions for Lombard: New Year, New Focus - The issue: For residents to remember the small businesses in town and shop locally. The problem Due to the struggling economy, many small, local businesses are suffering since most people are doing much less shopping. “We appreciate business and rely on patronage in order to keep the doors open, especially in this economy,” Roberts said. Local stores throughout Illinois have experienced difficult times due to low patronage. As residents try to save money, they are hurting local businesses.
How to fix it: “The more business we get, the more hours we can give our employees, who will in turn spend more money locally,” Roberts said. If residents shop at Lombard shops, they will not only be helping business owners, but also employees, who are experiencing pay cuts. “All of us together can help grow our community,” Roberts said. Lombard offers many local shops including Mr. Z Foodmart, F.J. Furniture Inc., Five Star Window Washing, and Clancy’s Butcher Shop. The variety of stores makes downtown Lombard a one-stop-shop for any retail needs. When residents support these businesses over big chains such as Jewel or Target, local shops have a better chance of remaining open during these tough times.

A Suffolk couple have told of their “living nightmare” as they wait on a Home Office decision that could see their daughter deported back to America. Kursten Dixon, 19, is currently living with her mother, stepfather and younger brother and sister in Ashwell Road, Bury St Edmunds, but visa regulations mean she could soon be on a plane back to America and an uncertain future. Matthew Dixon, 29, her stepfather, said Kursten was paying a terrible price for a decision she made when she was just 17. Mr Dixon met Kursten's mother Taressa in Oklahoma, where he was teaching football, in 2001, and they married soon after. He initially stayed in America with his wife and her three children - including Brooke, now 15, and Gavin, 12 - until 2007 when the family decided to move back to England. He said: “There had been a stabbing at the children's school and problems with guns so it seemed right to come back to Bury St Edmunds. Kursten had a boyfriend at the time and chose to stay in America.” When the relationship ended, Kursten decided to rejoin her family in August last year but having turned 18 her visa application was denied and she was forced to come later in the year on a six-month temporary visa.
Mr Dixon, who runs a window cleaning business with his wife, said: “When she arrived at Heathrow she was interrogated for 15 hours due to her previous visa denial. “It was a terrible time and we were doing everything we could to stop her being sent back.” Eventually Kursten was given two days to spend with her family before finally being granted a stay of six months. Since then the family have spent more than £10,000 on lawyers in their battle to keep Kursten in England. Mr Dixon, who plays football for Thetford Town, said: “She and all of us are in a living nightmare that is taking its toll on my wife and family.

An Internet Solution to Youth Unemployment? Three Sacred Heart Girls College leavers were unhappy to find that positions in the current employment marketplace are few and far between. “Finding work had never been a problem for any of us in the past,” says Ruby, spokesperson of the group. “Girls from our school were known as being industrious and reliable. Now, suddenly, positions just don’t exist.” Unwilling to spend the time between High School and University unemployed, the girls tackled the problem with research, going straight to Google.
If there were so few work opportunities, they decided, then they would have to 'create' their own – businesses that is. Their research came up with a newly established business directory website that concentrated on the 'delivery' of services (or products). The girls had previously provided baby-sitting/child-minding services, cleaned houses and even undertaken gardening duties for extra income. The website definitely seemed suited to their skills, easy to find, and it allowed a business listing free of charge. “Rather than place little signs on supermarket notice-boards, we decided to establish new businesses on-line.” From lawn mowing to window cleaning, the numbers of local services provided by youthful business-people are increasing nationally, and with the current stats on unemployment showing over 100,000 out of work, the girls may have found the natural solution.

Angry Ealing leaseholders say they have been forced to pay thousands of pounds for work that was never carried out. Justine Walker and her neighbours in Sheridan Court, Northolt, say they are unfairly billed for a long list of services every year, including pest control, graffiti removal, towing away abandoned cars, gardening, window cleaning and other maintenance work. This year the 14 leaseholders were even ordered to meet the cost of unblocking a council tenant's toilet, a cost which should have been met by the council. Ms Walker, who has battling Ealing Homes, who manage the flats, for nine years, said: "Fighting them is incredibly stressful. People have moved out because they have got so fed up. We all feel like we're banging our heads against a brick wall." The 39-year-old added that the charges are extortionate. Unblocking the tenants toilet cost more than £300 and just changing a light bulb racked up a £85 bill.

Sister pays tribute to popular Billingham window cleaner: A popular window cleaner who served the same Billingham round for 27 years died just days before Christmas. Jeffrey Ward was found on December 20 at his home in Dawson House, Billingham. A post-mortem examination revealed he had died of coronary artery disease. Jeffrey was born and bred in Billingham and attended Davy Hall Campus. He married in his twenties but divorced and lived on his own for the rest of his life. He worked alone on his round which included Teesdale Avenue, Stokesley Crescent, Central Avenue, Cotswold Crescent and Pentland Avenue for 27 years. His sister Dee Dixon said her brother was well-liked by his customers and they were welcome to attend his funeral on Monday at St Hilda’s Chapel, Teesside Crematorium at 3.45pm. “Jeffrey really loved his job and cared about his customers,” she said. “He had the same round for 27 years. He worked on his own and didn’t earn a lot of money.”
“It took me months to persuade him to go on to working tax credits because he wasn’t earning enough money to live. “I said to him you’re only charging some of these houses £1.50 but he said they were older and he didn’t want to put the money up in case they couldn’t afford it.” Jeffrey had been due to spend Christmas with his Dee and her family. She said: “He’d been really looking forward to it. “It’s been a terrible time. He was found sitting at his computer and the police said he hadn’t got up to call for help so it must have been very sudden. “We found out that he had a dizzy spell recently but he didn’t tell us because he wouldn’t have wanted to worry us. “Jeffrey was a simple-living lad who didn’t have much but he was so pleasant and really cared about his customers. “He was happy with his little life, liked his TV programmes and didn’t really go out much. “His job was quite sociable. He used to chat to his customers all the time and always made sure he did the best job he could.”

John F. "Floyd" Peters: Floyd slipped away from us the night of Dec. 21, 2009, at Richboro Care Center. He was born in Marlton, N.J., on Aug. 26, 1915. In 1941, he joined the work force of Rohm and Haas and retired from there as a chemical pump operator in 1978. While employed at Rohm and Haas, he started and operated his own window and floor cleaning service. For approximately 20 years, he maintained both jobs. After retirement from Rohm and Haas, Floyd worked until 1995 with his son, John, in his son's landscaping business. Throughout most of his life, he enjoyed good health and outdoor pastimes. He was proud of his physique, which he attributed to his amateur boxing career and his love of sailing, swimming, and water-skiing. He routinely visited Long Beach Island in the summer and enjoyed the beach and fishing.

A patient at Stracathro Hospital has accused the Scottish Government of putting political dogma before the welfare of the public. Mike Guthrie, who is recovering from a hip replacement operation, said the hospital should stay in the hands of a private operator and not be taken back into the NHS fold in January. The 63-year-old window cleaner said he had to wait just four weeks from his first appointment until the operation. He has been told he will need another hip within two years, but the wait will be at least 18 weeks. The hospital was threatened with closure until it was taken over by private healthcare firm Netcare as part of a £15million, three-year contract. Despite it providing thousands of operations to patients from Grampian, Fife, Tayside and Forth Valley, and having no health-acquired infections, the Scottish Government decided it should be taken back inside the NHS.
Mr Guthrie, of Grampian Way, Kirriemuir, said the care he received and cleanliness was “unbelievable”. He added: “I went in at 3pm and was operated on at 6.45pm and was up the next morning. It was a day short of four weeks from the time I saw the surgeon until I got my operation.” He said the Scottish Government only wanted to take it back into the NHS because the hospital was working and ministers saw it as a vote winner. “It is all to do with politics, they are not thinking of the care of the public,” Mr Guthrie said. Mr Guthrie’s case was raised in the Scottish Parliament by Tory leader Annabel Goldie yesterday as she challenged First Minister Alex Salmond over the contract.

Halstead's MP claimed £21,528 in expenses in a 12-month period, which included having his ‘playhouse’ cleaned. Sir Alan Haselhurst’s expense claims from April 2008 to March 2009 have been published online this month. Two invoices from a window cleaning company billed the Sir Alan for “cleaning exterior of main house and cleaning playhouse” at his band H Duddenhoe End home. In total, the deputy speaker, who represents the Saffron Walden constituency, claimed £468 for window cleaning during the financial year. With regards to the playhouse claim, Sir Alan said: “It was the shorthand of my window cleaner. “The outhouse is a workshop and garage. “We have a table tennis table in there.”

Another way to change your fitness in 2010 is to add more oomph to your daily activities. You may think of activities such as vacuuming, laundry, window cleaning and gardening as chores, rather than opportunities for exercise, but do them with diligence and you can really work up a sweat. Get a pedometer. This simple clip on device counts the number of steps you take. Ideally, we need to aim for 10,000 steps each day for good health. It will give you an idea of how many steps you are taking and where to pick up some slack.

Court rejects city law protecting janitors: A Pittsburgh ordinance designed to protect janitors from losing their jobs in Downtown office buildings violates Home Rule law. The Supreme Court issued an opinion on the matter Monday. City Council enacted an ordinance in 2004 governing building complexes with more than 100,000 square feet of floor space. If the owner switches security, janitorial, maintenance, stationary engineering or window-washing contractors, the new firm has to hire the old firm's workers. If there are too many workers, some can be let go in order of seniority, and any can be fired for cause, otherwise, they can't be fired or laid off for 180 days. "During a recession, it's amazing the Supreme Court would have such a lack of concern for working people across the state," he said. "Pittsburgh was trying to create a stop-gap measure to protect workers." Justice Debra Todd wrote a seven-page dissenting opinion saying that the result of the majority decision is unreasonable and in direct conflict with the general assembly's intent for home rule municipalities. "Indeed, after today's decision, municipalities which have adopted home rule now possess less power than non-home rule municipalities," she wrote.

Braun, 46, said he has been fascinated with horror ever since reading Edgar Allan Poe's "A Tell Tale Heart" in high school. Although Braun has worked a variety of jobs - he's currently a window washer - his real passions are death metal music (which he plays assiduously) and writing. In the past two years, since taking up fiction seriously, he's gained some recognition beyond Downstate Story, winning honors on various online venues specializing in the horror genre. Don't make the mistake, though, of assuming Braun is as troubled as the title character in "Freaks." Like most people, Braun says he simply enjoys a good scare. "A lot of people have deep, profound reasons why they write," Braun said. "I do it just because it's fun."

Man in moon will wear blue to ring in New Year: The full moon Four Corners residents will see Thursday really does live up to the idiomatic expression “once in a blue moon," which means extremely rarely. In Durango, the full moon will rise at 5:11 p.m. New Year's Eve and set at 7:23 a.m. New Year's Day. It will be the first time since 1990 that the second full moon in December occurs on New Year's Eve. Ordinarily a blue moon - defined nowadays as the second full moon in a calendar month - occurs about every 2.5 years.
Historically, a blue moon was the celestial equivalent of the odd man out because usually each month had a full moon. But the lunar cycle of 29.5 days complicated reckonings, particularly for ecclesiastical authorities who had to establish a date for Easter. A 13th full moon that sneaked in would throw the liturgical calendar out of whack. So now Easter is the first Sunday after the first full moon that falls on March 21 or thereafter. Under the new calculation, Easter can fall as early as March 22 or as late as April 25.
Blue moon apparently has a nice ring to it. Businesses across the country have so designated themselves: Once in a Blue Moon Window Cleaning in Bayfield. “My daughter and I were kicking around names for the business eight years ago when I saw a client - a single guy I clean for only occasionally," owner Shirlene Hendrix said Tuesday. “When I said, 'I clean for him once in a blue moon' I knew I had hit on the name."

When a crazed pedestrian carjacker jumped onto a BMW coupe in downtown Vancouver Tuesday, what followed was carnage-with a Hollywood conclusion. After speeding in reverse on a busy street and hitting three vehicles, the stolen Beemer careened into the CBC's new studio. Four people were sent to hospital, including the suspect, in the "bizarre carjacking" Tuesday morning, said Vancouver police spokeswoman Const. Anne Longley. Police were called about 10:35 a.m. when window-cleaner Chris Hill reported that a violent confrontation was unfolding below him at the intersection of Cambie and West Georgia streets.
Hill told The Province a relatively well-dressed man approached the stationary BMW, gesturing and shouting at the driver, and then jumped on the hood of the car. The male driver got out and chased the pedestrian off, apparently threatening to beat him, while a female passenger got out and urged her companion to get back in the car. The driver got back in, pulled around the corner and parked on West Georgia, then jumped out and ran across the street to get help from another driver who had seen the conflict. Meanwhile, the pedestrian was stamping around the intersection, venting at bystanders. "He was going on that he was God and he could part water," Hill said. "I think he was a bit disabled in the head."
Next, Hill says, the pedestrian jumped into the parked BMW with the woman still sitting in the front passenger seat. He apparently started the car in reverse, but before he got far, the car's owner and another man ran at the BMW. The owner ripped open the driver-side door and tried to yank the carjacker out. But the BMW accelerated backward against the flow of traffic on West Georgia, and the two men were sent tumbling to the street. Gaining speed, the stolen vehicle hit one car and then smashed into a black SUV, shearing off the driver's-side door. The BMW then hit a third vehicle before veering onto a sidewalk and crashing into the ground-floor windows of the CBC building on West Georgia, a block north of Cambie.

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