Showing posts with label failure. Show all posts
Showing posts with label failure. Show all posts

Saturday, 26 November 2011

Failed Windows, Seal Fail & Window Walls


Throw-away Buildings & Thermal Window Failure: How it Happens: Virtually all glass condominium towers feature window wall systems (floor-to-ceiling walls of glass) enclosing the entire facade. Window walls yield spectacular views, but owners who buy a condo unit for the view may not realize that they're relying on a couple of panes of glass separated by less than an inch of insulated space to protect them from the elements. That insulated barrier will degrade over time, even as energy costs increase. On some buildings, five per cent of the thermal windows may have failed before they're even delivered to the construction site. Another 10 - 15 per cent will fail by the 20-year mark as they're exposed to the physics of heat expansion. By the 25 year-mark, a growing number will fail every year. Here's how it happens:

Insulating gas is sealed between glass panes: Insulated glazing technology, commonly known as double glazing, considerably improves the thermal efficiency of the window units used on older buildings. It consists of two and sometimes three panes of glass separated by a system of spacers and seals. It is that separation - not the glass - that provides the window with its primary insulating value.
The space between the panes is often filled with a heavy gas such as Argon or Krypton. Colourless and odorless, inert gasses don't easily allow air to pass through. In fact, Argon gas conducts 67% less heat than regular air, thus helping to keep building interiors cool during the day and warm at night. The seals that trap the gas between the panes of glass are clamped in place by aluminum frames which interlock with the adjacent frames, all of which are attached to the building itself.

Heat expansion damages seals: During the day, the sun's heat causes the exterior surface of the building to expand and contract while the interior surface remains relatively constant. Windows are designed with a certain amount of "give" to help withstand this uneven expansion. But over time, the continual expansion of the glass panes and aluminum frames puts stress on the window seals. The seals begin to break down.

Seals fail and gas escapes: As the window seals deteriorate, the inert gas that is responsible for most of the window's insulating value escapes from the window unit. Because the gas used in thermal windows is colourless and odourless, you won't be able to see that the window seal has failed. Building scientists can detect the failure by shining a laser beam through the window, and measuring the changes to the amount of light that emerges on the other side of the glass.
Although the escaping gas will change the window's thermal rating (from R-4 at the centre of the glass for a middle-of-the-road unit, to R-2.5 (R standing for thermal resistance), the more annoying problem will come as the window unit begins to fog up. Additional methods of analysing the thermal performance of windows are described in Mario D. Gonçalves and Robert Jutras' presentation at the 2007 Symposium on Building Envelope Technology. View Report [954KB .pdf]

Failed windows: The problems will be disguised for many years because the window frames are packed with desiccants - moisture-absorbing crystals. You've seen those tiny envelopes in the box for a new pair of shoes? It's the same principle - they help absorb moisture during shipping and storage. In the case of the window units, the aluminum frames are packed with strips of desiccant (circled left) to absorb water vapour. Desiccant plays a major role in keeping the glazing unit dry for the expected service life of the window unit. However, moisture entering through the seals will eventually overwhelm the desiccant, creating fog in what was once a dry space. You may not even realize your unit now requires more energy to heat and cool if the interior temperature is controlled by a thermostat. But you will certainly notice the foggy glass.
For owners who aren't aware that the expected service life of the window unit is a fraction of the life of the building as a whole, this may also be something of a surprise. For the first few years, the cost of replacing window units one at a time in individual condos will be annoying but not very expensive. However, at the 25-year point, as a growing number of window units fail, or if many of them fail earlier than expected, the condominium corporation will want to consider a complete replacement of the facade. Rising energy costs add pressure to make these changes to reduce the building's energy use.
For further reading on the choices that affect the service life of condominiums, see University of Toronto Professor of Building Science Ted Kesik's paper The Condo Conundrum.[250KB .pdf]

Residents of this Toronto condo at 81 Navy Wharf Court are suing the developer for alleged defects in the window wall system.
Throw-away buildings: Toronto's glass condos - Many of the glass condominium towers filling up the Toronto skyline will fail 15 to 25 years after they’re built, perhaps even earlier, and will need retrofits costing millions of dollars, say some industry experts. Buyers drawn to glass-walled condos because of the price and spectacular views may soon find themselves grappling with major problems including:
  • Insulation failures.
  • Water leaks.
  • Skyrocketing energy and maintenance costs.
  • Declining resale potential.
Glass condominiums — known in the industry as window walls — have floor-to-ceiling glass, so essentially the window becomes the wall. Window walls generally span from the top of the concrete slab right to the bottom. One developer calls glass-walled condos “throw-away buildings” because of their short lifespan relative to buildings with walls made of concrete or brick.
“We believe that somewhere between, say, five and 15 [years], many, many of those units will fail,” said David House of Earth Development, which bills itself as a socially responsible property developer. House, who also has experience in the standard development industry, spoke to CBC as part of a special three-part series on the issue that starts Monday at 5 p.m. and 6 p.m. on CBC News Toronto.
No other city in North America is building as many condo towers as Toronto, where they have reshaped the skyline, overshadowed once-prominent buildings such as the Rogers Centre and, in many areas, blocked Lake Ontario from view. About 130 new towers are now under construction.
Not energy-efficient: Glass walls have been popular among developers and consumers alike because they’re cheaper than more traditional materials and make a good first impression. But they aren’t energy-efficient and come with a hidden price that could soar down the road, engineers say.
Floor-to-ceiling glass walls heat up and swell in the summer, freeze and contract in winter, and shift with the wind, engineers say. The insulating argon gas between the panes escapes, the seals are breached and the windows are rendered useless against the city’s weather. Eventually, the glass walls — the skin of these condo high rises — might have to be replaced entirely, with condo owners picking up their share of the multimillion-dollar costs. “Now is about when we should start seeing trouble with 1990s buildings, with the glass starting to get fogged up, the rubber gaskets and sealants starting to fail,” said John Straube, a building science engineer at the University of Waterloo.
Windows tempt buyers: The glass walls that undermine a condo’s durability and energy efficiency are a key part of the attraction when potential buyers first step into those sunlit spaces overlooking the city. “To walk in and see trees, and just to see the city — it’s a wonderful thing,” said Kamela Hurlbut during a recent tour of a condo with her husband, Jason. For first-time buyers like the Hurlbuts, who eventually hope to own a detached house, a condo also seems the only affordable home-ownership option. Their estate agent, Linda Pinizzotto, emphasizes long-term costs as she tries to warn the couple away from glass walls. “As time goes on, what they have to be concerned about are maintenance fees,” Pinizzotto said. “There’s certainly a lot more care and requirements in the building if they have floor-to-ceiling windows.”
Glass-walled condos meet the requirements of the Toronto building code, although the code does not specify how long a building should last. Energy-efficiency is also a fuzzy area, since condos aren’t rated that way. "We don’t have energy-efficiency ratings on condominiums and that’s too bad, because we get them on dishwashers, refrigerators, and they only cost a few hundred dollars,” said Ted Kesik, a professor of building science at the John H. Daniels faculty of architecture, landscape and design at the University of Toronto.
Janice Pynn, president of the Canadian Condo Institute, isn’t sure energy efficiency is a big factor for condo buyers initially — even for buyers who care about not wasting energy. “People talk that they want it, but when it comes down to what it's going to cost them, it doesn't even come into the equation,” says Pynn, whose Simerra Property Management company manages 250 condos across the GTA. “It really is ‘Can I afford to buy this?’ not 'What am I willing to pay to have a green building, or a building in the long term, that will be far more economical, and cost-saving and for the environment?' They're just not asking those questions.”

Toronto may be leading all cities in North America for building condos but its boom could soon turn to crisis. CBC Toronto has produced an investigation into what it calls "throwaway condos" - in reference to the floor-to-ceiling glass windows, which may fail 15 to 25 years after they are built. Given Toronto's massive condo stock, that could equal a lot of failures. In simple terms, the glass window doubles as the outer wall of each unit. While it may make the building look sleek and modern from the outside, what's going on inside is cause for concern - due mostly to Toronto's seasons and temperature changes.
The freeze-thaw cycle that occurs in Toronto (and other Canadian cities who are erecting similar buildings) will eventually cause the sealant in the windows to fail, resulting in more hot & cool air getting into each unit. Condo residents will then have to crank up the heat or air conditioning to keep pace, resulting in higher energy bills. (Check out this graphic that explains how the failure happens). Its not just the higher energy bills that owners will be stuck with - "window-walls" cost a lot more to maintain than traditional building materials in the long run and these owners will be picking up a huge maintenance tab 20-25 years down the road, according to John Straube, a building science consultant and professor in the Department of Civil Engineering and School of Architecture at the University of Waterloo.
"We have a hard time," says Straube, "thinking five years when we buy a laptop, ten years when we buy a car. With these buildings — both the skin and the mechanical systems are going to have to be redone in a 25-year time frame. The concrete structure will be there a long time but in 20, 25 years time, we are going to see a lot of scaffolding on the outside of the buildings as we replace the glazing, sealants and the glass itself." Vancouver has had its own issues with leaky condominiums given its weather but with Toronto taking the lead in condo building and cities with similar climates like Ottawa, Montreal, Halifax and Calgary following suit, condo dwellers can expect energy and maintenance costs to skyrocket, all for the sake of living in a building that has style over substance.

Monday, 12 July 2010

Live The Good Life Through Window Cleaning



Paul McQuillan (pictured) of "Live the good life through Window Cleaning" gives a unique insight to his business below in; "How a window cleaner failed forward" This exclusive write-up from Paul has been written for the blog, more about Paul can be found here.

Paul will be choosing 3 window cleaning businesses to help explode to a new level of success. This will be an intensive and advanced program. This is to include:
  • Weekly conference calls
  • Brand building
  • Create a marketing foundation your business will excel with
  • Ad creation help
  • Referral supercharger course
  • The Up-sell that always sells techniques
  • And much more..
Sadly, this is not a contest. He will review and accept the right people (people who have the fire to go beyond the norm, no matter what level of current success you have). All entrees will fill out a form. He will then go through EVERY form and decide on who he wants to give this gift to. It will not be based on who he likes, it's based on who has the guts and drive to do something special. Why would he publicly create 3 successful businesses for free? Because he has his own business to excel at. If he can make 3 businesses more successful in front of the world, well, you can see the advantage for him.
Paul says, "When I say successful, I mean more successful than you are now, whatever that level of success currently is." "This is not about me in the beginning as 3 businesses need to excel... are you one of them?" "I have a stipulation- you must join my list (Fill out the form here/topright of page) as that will be how I send out the questions." "If you are not on the list- no chance." "This will be a huge undertaking for me and a lot is riding on it... so I will be picky." "If you want to be considered simply get on my list." "I will be sending out information over the next week. Good luck, and I am excited to help 3 of you do something special."



"How a Window Cleaner Failed Forward"

Failure is the F word we shudder to speak. Most people fear failure even when they have not had any real failure... like I have. Within the past eight years of owning a window cleaning business I have hit great highs, and terrible lows. I literally have had weeks, I had no gas money, no calls coming in and no hope. I remember when I was trying to cold call new businesses that I saw going up. There was this restaurant being built and I was calling them over and over.

One day me and my 10 year old son were driving by it and I said "I hope I get that job". He looked over at the place and said "they'll hire you because my daddy's the best". I choke up now as I type this, but at the time it enraged me. Not at him but at the fact I was in such a situation. I AM BETTER THAN THIS!, I said to myself.

Whatever I was doing was wrong. Going door to door and passing out crappy fliers was destroying my manhood. With every 'no thank you' or lack of phone calls I sunk deeper in depression. At times I felt like a fish spat out by the sea. Flopping around gasping for air, literally feeling the life leave my body. My son's comment was the breath I needed to take. I had enough and made a decision to succeed or die trying.

Since my ads were not doing well, I had to figure out how to make them better, fast! I went and bought some marketing books. At first is was like reading Chinese. I could barely understand what they were saying. I could not relate it to window cleaning.

THAT WAS MY PROBLEM!

We are not trying to sell window cleaning, we are selling the experience. People make decisions to get their windows cleaned just as they do when they buy anything. Because the windows are dirty is not a reason. I went from going door to door to sending a Fed Ex envelope to key people in ideal accounts I wanted. I utilized email to establish initial contact. I got jobs that would have tossed me out on my ear before. I learned all of this through marketing books and morphed it into my business's marketing.

I went from not getting any response from my ads to creating ads that grossed more than $200,000 in sales. I owe everything I have to failure. Failure is a lesson being taught. When my postcards would not get any response, I would make changes and try again. Soon I had my finger on the pulse of my prospects. Since those painful early years I have started my own business in marketing. I also started a business that gives back to the industry that gave me all I have... window cleaning.

If I could give you one piece of advice to help you avoid such a heavy lesson, it would be to learn and to take action on what you learn. Failure is good as it means you are doing something. No successful person escaped failure, they evolved from it. See it as a challenge that will reward you greatly. If you try to avoid it you will dig a hole very hard to get out of. You can learn from failure, or allow it to destroy you. You will fail so you may as well use it to your advantage. Be smart about what you do. Go out and learn what you need to arm yourself the best you can. Don't be a creature of circumstance like I was. Take control now.

Have a good one,

Paul McQuillan of Good Life Window Cleaning.



Click below to see Paul talking about Apple products.

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